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The Sims 2 Double Deluxe will not start up.

I put the game in, go to run. enter D:\Autorun like the instrustions tell me to but it will not work. it won't work restarting the computer, nor taking it out and putting it back in. Any solutions?

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  • ginakay49 Feb 19, 2009

    I have the same problem. The computer just does not even seem to recognize that I put the disc in. This same computer loaded at played the Sims 2 game with no problem ?????

  • Anonymous Mar 25, 2009

    i have the same problem. i borrowed the sims2 double deluxe game from my friend and we tried to install it on my computer, but when we put it in it does not start up. and i did all the stuff that it says to do like the D:Autorun and it still does not work.............................PLEASE HELP ME!

  • Anonymous Apr 03, 2009

    mine freezes the whole computer and says no disc. i dont really get what that solution is on about and i just wanna play the game!!!

  • Anonymous Apr 18, 2009

    my computer will not recognize my game the sims 2 double deluxe everytime i put it in nothing pops up and when i check the E drive it says its empty how do i get my computer to recognize my disc of the sims 2 double deluxe?

  • Anonymous May 01, 2009

    I already installed it but whenever I press the PLAY button it says Sims 2 Double Deluxe is already running. But it's not!


  • Anonymous May 17, 2009

    when i try and start it up it plays up and says that it isn't the original copy and try again. it also says that it doesn't reconise the disc.i've tried everything. taking it out and putting it back in again, restarting the computer and shutting it down then turning back on.

  • Aaron
    Aaron May 11, 2010

    have you try install your game in Safe Mode? to end background processes restart your computer and select Safe Mode.then try this:

    Reinstall the installation InstallShield software.

    1. Click the Start button on the Windows Taskbar.
    2. Select Run.
    3. Type C:\Program Files\Common Files into the text box and click OK.
    4. Right-click the InstallShield folder, and select Rename.
    5. Change the name to InstallShieldOld.
    6. Start the game installation again to reinstall the InstallShield components with the newest version.



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If your computers CD drive isn't on D:, then it wont work. To find out what it is on, go to My Computer, and look for the one that says something similar to "Sims(C:)". The letter may be different than what the book says, so whichever has the disk in it is going to be the one you use.

Posted on Apr 03, 2009

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When i try to set it up I go to my computer the i go to simsdeluxe2(D:) then i go to setup and then i'm stuck and i don't know what to do help my email is .email me if you know what to do.

Posted on Oct 11, 2009


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Try opening windows explorer (not internet explorer) and go to the drive that has sims 2 in it and double click on the file "Autorun.exe" if it has it. Otherwise try "Install.exe" or maybe "sims2.exe" or something like that

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I ininstalled sims2/double deluxe because I didn't want it because I got the sims2pets. but I found out I have to have the sims 2 double deluxe to install the sims2pets. When I enter the installation code...

Make sure there is no sims 2 content on your hard drive. if there are any EA folders on your comouter either in program files or in "my documents" delete them. Then try installing Double Deluxe again. Then you can install pets.
Pets is an expansion pack for the Sims 2 base game. Other expansion packs are University, Seasons, Free Time, Bon Voyage.Open for buisiness and Apartment Life...If you plan to get other expansion packs you should install them in order of their release to avoid future problems. Nightlife expansion is included with Double Deluxe.

A simple google search for sims 2 expansion packs will show you the correct order to install and descriptions of each pack and what they add to the game. Seasons lets your sims go fishing for example. They can cook the fish they catch, and also plant gardens, and experience the changing seasons from summer to winter.

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Look on the box and see what it says about system specs.
Either it will say you require original game or it will be stand alone

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  1. my computer
  2. Sims2
  3. right click on autorun or open and find the setup file

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