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Just built my first PC and it is stuck on POST screen and I cannot reset BIOS. Is there a way to do so besides jumper'ing it and/or taking out the battery on the mobo. I have tried both of those.

Stuck on splash screen displaying AsRock logo. Will not install Win7 from optical drive, will not recognize keyboard to enter BIOS. Will not reset BIOS so I can reconfigure it.

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  • Master
  • 5,660 Answers

Hate generic information.


What is the model number?




But in the meantime..................


1) Do you have all the power cables needed plugged in?

Besides the 20 or 24-pin ATX main power cable, there is another power cable that goes to the motherboard -> Maybe.

http://www.playtool.com/pages/psuconnectors/connectors.html#atx12v4

This is power for the Processor. Some of the older AMD boards do not use it. Intel Pentium III's and Intel Celeron's (Of the same period), do not use it.

Newer motherboards may require this power cable instead,

http://www.playtool.com/pages/psuconnectors/connectors.html#eps8

NOT to be confused with this graphics card power cable,

http://www.playtool.com/pages/psuconnectors/connectors.html#pciexpress8

Yes? We're good to go?

2) Let's regress then.
The motherboard is mounted to a Support Plate.
The Support Plate can be a separate metal plate, that mounts to the motherboard; or is an integral part of the computer case.

The motherboard mounts to the Support Plate with either plastic Spacers, or metal Standoff/s.

If you are using metal Standoff's make SURE that everyone of them on that Support Plate, line up with a motherboard mounting hole.
If not there is the likelihood that a metal Standoff could touch an exposed solder joint, on the bottom of the motherboard.

Result?
Short Circuit.

MOST of the time the problem can be alleviated by removing the 'offending' metal Standoff; or moving it to the correct spot.

4) Did you FOLLOW Anti-Static Precautions?

5) Did you apply Thermal Paste, and properly?

6) Is the Processor fan hooked up?

7) Have you removed the Ram Memory, and reinstalled again?
Ram Memory can easily be bumped during the build, and you won't know it's loose.
Visual inspection will NOT do.

You have to remove, AND reinstall to be Assured.

Do you know if the Ram Memory is correct for your motherboard, AND the Processor you have installed?

Ram memory typically operates at HALF, of the Processor's FSB.
Front Side Bus.

Do you have a Ram Memory module ('Stick'), inserted into ram memory Slot 1? (DIMM 1)
This is the ram memory slot the Processor reads first.
MUST be a ram memory module in Slot 1, no matter what.

Where the other ram memory modules are (If more than one), installed doesn't make a tinker's dam in this particular moment.
You can rearrange for setting up Dual Channel later.
(If the motherboard supports using ram memory in a Dual Channel configuration)

8) Have you tried using JUST the Processor, and Ram Memory?
You should get the BIOS Setup screen.

If not something is dead wrong with that motherboard.

(Provided that the Power Supply is deemed GOOD)

9) Yep. You guessed it. Power Supply.

Do you know beyond a shadow of a doubt Mr.Mason,.......

(Wait a minute...........too much Perry Mason...........)

Do you know the Power Supply is good?
Sometimes even a new one is a dud.

Do you have an inexpensive multimeter I can guide you with, for testing the Power Supply?
They're about $5 to $12. Available at a multitude of stores. An auto parts store is but one example.
I have seen them in checkout aisles at major discount stores.

[Your Power Supply is a converter.
Converts high AC Voltage; 100 to 240 Volts;
to Three main low DC Voltages;
3.3 Volts, 5 Volts, and 12 Volts.
In comparison two D cell flashlight batteries produce 3 Volts DC.
I can safely guide you in testing ]

If not, do you have an alternate KNOWN to be good, Compatible power supply; that can be used for a temporary test unit?

Do you know the Power Supply has the required Wattage?
Did you use, may I ask, a Power Supply Wattage Calculator to arrive at that conclusion?

http://support.asus.com/PowerSupply.aspx?SLanguage=en

http://extreme.outervision.com/psucalculatorlite.jsp

Let's get you into BIOS Setup, and go from there.

(Yeah I know. Duh!)

Please post additional questions in a Comment.
Regards,
joecoolvette

Posted on Jan 02, 2013

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Sounds like a bios issue. Try resetting the bios, pg. 2-19 in user manual. After clearing the bios jumper, make sure you set it back to pins 1 & 2. If you still can not get into the bios main menu than head to Asus, click this link.
http://support.asus.com/download/download.aspx?modelname=M2N-E%20SLI&SLanguage=en-us
Since this is a new board & all Asus boards are warranted for three years I suggest you talk with an Asus tech. If you flash you're bios during the warranty period you may void the warranty. You can call Asus M-F, EST 8:00AM-5: PM.
1-812-282-2787. Not sure you have this number in you're manual. Chances are Asus will send you a new bios. Or you can buy a new bios for $5.00 not including S/H. From Asus online store. Click on this link. http://estore.asus.com/shop/

If I can be of more service, just post back & let me know how thing go.

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SOURCE: I decided to make a

try blowing out all of the dust from your keyboard using a fine air blower from an air compressor making VERY sure there is no MOISTURE in the lines.

dust causes static which causes lots of problems with a computer and its parts

if this does not fix the problem
you could run the check disk utility
click start run type cmd then type chkdsk/r/f which will scan for and attempt to fix any bad sectors and automatically fix any corrupt files on your hard drive or
go to control panel administrive tools computer management you can right click on the drive select properties tools check now?tick in both boxes to scan for and repair/recover any bad sectors and automaticall fix any corrupt files
in xp
hope this helps

Posted on Dec 02, 2010

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