Question about Creative Labs Nomad Jukebox Zen Xtra MP3 Player

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It says Hard Disk Problem...

Hi. My friend dropped my Nomad Jukebox Zen Extra and now it says Hard Disk preoblem. Can some one help me fix it?

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The thing worth checking before you panic is that none of the connectors into the HD/MB have come loose - if you are not confident about opening the unit up then take it to someone who is - shouldn't be a big job to check. Next thing to try would be to format the HD - if you are very lucky it just might get it going again. Unfortunately hard drives are rather vulnerable to damage when dropped, especially if it was operating at the time, even if a format works the damage/problem might still come back. You can get replacement HDs, if you want to go that route please ask again and I can source you one, although prices are fairly close to the price of the whole unit from first impressions. Hope this helps :)

Posted on Jun 25, 2007

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Posted on Jan 02, 2017

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9 Answers

I have creative zen nomad jukebox 1.03.02e (30gb) and did not get a disc with it and i cant find any any site that i can download the software on. I got the jukebox so that i could us it and as of yet i...


Here is a link to the Creative Mediasource software for the Zen Nomad http://support.creative.com/downloads/download.aspx?nDownloadId=8183

Scroll down to the bottom of the page and click agree. This will start the download. Then run the program on your computer and you should be able to manage your Zen with this software. Let me know if it works.

Jan 29, 2010 | Creative Labs Nomad Jukebox Zen Xtra MP3...

1 Answer

Trying to recover nomad jukebox zen extra


Get an original Vista operating system disc..
then insert d CD and boot from the CD!

Apr 29, 2009 | Creative Labs Nomad Jukebox Zen Xtra MP3...

1 Answer

Creative Nomad Jukebox zen xtra says Firmware problem


Hi and welcome to FixYa,

It would appear that the fix requires a Windows machine. Solution then would be two fold:
  • download the firmware update/fix even meant for Windows;
  • install and run Windows inside your Mac.
The last could be achieved by:
Of course the easiest is to use a Windows based computer of a friend.

Your Creative Zen Nomad Xtra mp3 player uses a memory system similar to a flash/thumb drive much like the hard disk of any computer. Just as a computer on certain instances freezes/hangs, the same would happen to your MP3. Like again the computer, the OS would need to be re-installed. In your MP3 the OS is the firmware which has to be reloaded/updated.

Good luck and thank you for using FixYa.

Dec 11, 2008 | Creative Labs Nomad Jukebox Zen Xtra MP3...

1 Answer

Nomad Zen Xtra 40 GB Jukebox


Download creative mediasource5 BUT ALSO the nomad plugin, then your computer will pick it up

Sep 12, 2008 | Creative Labs Nomad Jukebox Zen Xtra MP3...

1 Answer

Firmware problem


I have Creative Nomad Jukebox Zen Xtra 60GB.
I changed harddisc. "firmware problem"

Please help me.

Sep 04, 2008 | Creative Labs Nomad Jukebox Zen Xtra MP3...

1 Answer

My zen extra


http://us.creative.com/support/downloads/

Jan 01, 2008 | Creative Labs Nomad Jukebox Zen Xtra MP3...

1 Answer

My creative nomad jukebox zen extra 30gb


means the software used to operate the unit is corrupt and you need to download and install a new version
http://us.creative.com/support/downloads/

Jan 01, 2008 | Creative Labs Nomad Jukebox Zen Xtra MP3...

1 Answer

Nomad Jukebox 3


If you plug the USB cable into your PC and turn it on what happens?

Aug 03, 2007 | Creative Labs Nomad Jukebox Zen Xtra MP3...

1 Answer

Sound only comes out of 1 speaker/earphone (creative Zen)


Hi skillhe...assuming you have tried a different pair of headphones with no success, let's start by updating the Firmware for your player, and also updating the Software for your PC. Click on the URL below to download and install the appropriate updates for your player and PC OS. http://us.creative.com/support/downloads/download.asp?MainCategory=213&nRegionFK=&nCountryFK=&nLanguageFK=&sOSName=Windows+XP®ion=1&Product_Name=NOMAD+Jukebox+3&Product_ID=296&modelnumber=&driverlang=1033&OS=10&drivertype=0&x=33&y=12 Please update your post with specifics of failure or success, and we can continue to work on your issue until we have corrected it......good luck my friend

Jul 05, 2007 | Creative Labs Nomad Jukebox Zen Xtra MP3...

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