Question about Computers & Internet
My friend dropped my Buffalo HD-LBU2 Hard Drive and it doesn't work anymore. when it is plugged in to the power point the green light comes on for about 30 seconds and you can hear it is working but then the whole thing turns off. The computers wont pick it up and i have all my work from the past 2 years. What do I do? NEED HELP!!
Hard drives are easily damaged by dropping them onto the floor. There is nothing you can do to fix this hard drive.
Retrieving data from damaged hard disk is possible. There are companies that can remove the disk platters from the damaged hard drive and with special equipment may be able to recover your data, but it will cost you an arm and a leg for their services. The reason for this high cost, they dismantle and remove the platters in the hard drive in a clean room environment and set up the platters up in jig/drive to retrieve/copy the data.
Posted on Jan 02, 2013
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Posted on Jan 02, 2017
Bad news is, it sounds bad. Good news is, you can take drive to local shop and have the data recovered at a reasonable price. As for me I like Digilink. You should get a agreement with whomever you choose that, if they don't recover anything you don't pay, or at least a fixed price. More than likely they will be able to recover whatever is on there. Above all go to a reputable dealer that has been around a while and will be there next week. Good luck.
Posted on May 22, 2009
Certainly we can help,
This generally means you have a hardware failure in the drive or enclosure. The simplest way to test which is to have a hardware tech move the drive into a new enclosure and see if it works.
This will void your warranty if you do it, so, if the drive is under warranty and there are no files you consider valuable on the drive, call the manufacturer for warranty support.
If you value the data more than the drive is worth then take it to your local hardware vendor and ask them to test the hard drive in a new enclosure. Good odds it will work this way but if not you may need the help of a data recovery specialist.
In North America I use Armor-IT, if you are in a different region and the new enclosure fails to garner results, comment back with your region(Country, State, City) and I will supply you with the closest reputable facility.
Posted on Jul 09, 2009
I devised these simple steps that tend to remedy quite a few issues with most USB portable / external hard drives and OTHER devices (though not always)
A few things to check but assumes USB and Windows for other interfaces / operating systems (mac/ Linux) similar steps may be adapted to suit.
1. Ensure it is connected directly to the computer to a USB 2.0 port not a USB 1.0 port as this can have effects on performance and reliability
2. Use only the cables that came with it NOT one that fits that may have been lying around or is longer. Not all USB cables are equal even though they should be)
3. Do not connect through an external USB HUB unless that hub is USB 2.0 AND has its own power supply.
4. Use ONLY the power supply that came with it if it has an external power supply Don’t use any other unless you know it has both the same voltage and current rating e.g. 12V 500mA anything rated below that would not work properly.
5. Always use the same port for connecting your devices. Some devices do not like being switched about. If switched they may want to install software / drivers again. This can be especially true if you move a HUB to another port
If you checked and fixed anything there and still have issues then check your hardware from CONTROL PANEL / SYSTEM / HARDWARE.
Any exclamation marks by hardware need fixing before you investigate any further
USB flash drives can fail for no apparent reason.
Sandisk Cruzers are especially bad for this.
USB hard drives should be treated with extreme care.
This is a real hard drive ! and knocks and bumps can quite literally kill them.
It is possible to remove drives from the enclosures in most cases and connect directly inside a PC to fully check it.
Note that if you hear a drive clicking or pinging this could be the worst thing you would hear.
Known as "The Click Of Death"
If none of the above steps help look at updating the drivers from the manufacturers web site in the support section.
DO NOT PLACE IN A FREEZER !
THIS IS VERY OLD ADVICE FOR VERY OLD TYPES OF HARD DRIVES THAT ARE NO LONGER EVEN MADE. A FREEZER CAN CAUSE MORE DAMAGE.
Posted on Sep 26, 2009
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