This seems like a nice camera, but half the time it seems like the door won't slide shut and the lens won't retract. One has to be very patient. It feels like the sliding door is loose or "off the track" but unfortunately, it's not obvious how it's attached, but when it's almost closed, it's very wobbly. Something is not right about the way it slides.
I had the same problem with a S50, where the lens door would not operate properly and would not open enough to cause the camera to activate. I took it apart and found that there are two small gears that keep the door on track, one had split in half and jammed the mechanism. They were white plastic, perhaps nylon? I found another S50 on ebay with broken electronics but a working lens door and took parts from it to fix my system. Getting the tiny gear in place was tricky as there are several springs used to activate the camera on switch.
Hi I am using ps50 canon digital camera.But coming in airplane and opened my camera ,could not activate the lens. I tried to slide it slides but lens could not come out. Once again i further tried some black small red broken and come in my hand. Plz suggest my camera can be repaired or not.
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There is a common problem with the A series Powershots, that the lens assembly jams in the telescoping zoom, or in the digital imaging module, in which the lens assembly has to be replaced. I'm not sure if the S series has these issues. You can check with Canon support to find out.
I have been having the same problem. Once opened, the sliding
door will not close and the lens won't retract. But I have found
that if you plug the camera into a computer via a USB, the lens then
retracts enabling you to close the lens cover.
I'm still trying to find a way to fix this problem, since this is a great camers and still takes fantastic pictures.
Are you talking about the sliding door that powers on the camera and covers the lens? There is a metal plate with two screws on the bottom of the sliding door that holds the door to the camera, try tightening the screws and see if that helps. Or else see if the door is slightly bent out of shape, and try to bend it back if you can. This is a common problem on the Stylus-300 camera, you can buy a replacement door from eBay -
Dang, what a weird design. The lens needs to go threw a cycle before it can reach the idle position where it waits for a comand from the user. If its in the closed position and you turn it on it extends to its full range then stops at the idle position. It sounds like it is stuck in some spot between close and idle. Since it cant reach the closed position or idle its shutting down.
The only way to get it to work is to try and free the lens so it can cycle threw. There must be a lip on the slider and the lens is stuck on this lip so you cant slide it.
Remove the batteries then try and slide the door open try and slide somthing between the lens and the door to free it up. This is the only way to get it threw the cycle. It may need to be serviced It sounds like the switch for the slider door is warn or has broken. It may work again if you can free the lens.