Question about Philips 42PF9631D 42 in. Plasma Television
We cannot remove the closed caption feature. It only comes up on the HD channels. When I go to "menu" with the remote, it does not allow me to choose the caption option. It is not illuminated as are the other options which can be accessed. When I try to access the menu from the side of the t.v. the message "keylock" appears on the screen.
I have followed the instructions but cannot remove CC -I can change the size etc. MY TV is a 42" Flat Screen Plasma Model # 42PF9631D/37. Purchased 2006.
It took two years to get CC on the screen!
Worked it out. The Direct TV remote has a yellow button and that did it. I don't know whether I had inadvertently programmed it that way but problem gone.
Posted on Jan 19, 2009
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Posted on Jan 02, 2017
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