Question about Philips 42PF9631D 42 in. Plasma Television

1 Answer

Removing closed captioning

We cannot remove the closed caption feature. It only comes up on the HD channels. When I go to "menu" with the remote, it does not allow me to choose the caption option. It is not illuminated as are the other options which can be accessed. When I try to access the menu from the side of the t.v. the message "keylock" appears on the screen. I have followed the instructions but cannot remove CC -I can change the size etc. MY TV is a 42" Flat Screen Plasma Model # 42PF9631D/37. Purchased 2006.
It took two years to get CC on the screen!

Posted by on

1 Answer

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

Worked it out. The Direct TV remote has a yellow button and that did it. I don't know whether I had inadvertently programmed it that way but problem gone.
Thanks.

Posted on Jan 19, 2009

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

How do you shut off the closed caption feature?


I do not know this dvd player, but on most anything with closed caption, you hit the cc button on the remote until you come to '0' or 'off'. As CC has about 6 channels it can use, but really only channel '1' is used. So you might have to cycle through the CC channels until closed caption disappears. Hope this helps. You might also have a setup menu on this DVD where you can control the CC.
Just cycle though it till you get to '0' or off, exit the setup menu.

Jan 07, 2011 | KLH DVD-221 DVD Player

1 Answer

I have a element 26 inch model# elchs262 .a black band apears in the center of the picture. pushing any button on the remote removes band for a few seconds also time and date and a code apear in band...


This is a text box. This can be turned off under the closed captioning. There should be a cc button on your remote or the closed captioning features can be accessed from your television's menu. Turn closed captioning completely off to get rid of these text boxes.

Sep 28, 2010 | Element Electronics Televison & Video

1 Answer

How do you remove the subtitles?


Subtitles are controlled by 'CC". Closed Captioning. Look for a CC button on the remote or captioning.
Captioning usually is in the menu as well under 'settings'.
Closed captioning has several settings. OFF turns all captioning off. CC1, CC2, CC3 & CC4 are captioning styles. Text is for text channels.

Mar 31, 2010 | Toshiba 57H84 57" Rear Projection...

1 Answer

Cannot turn CC off.


Features preferences
Caption service
This allows you to select the Closed Captions service levels of analog
broadcasting to be displayed.
Closed Captioning allows you to read the voice content of television
programs on the TV screen. Designed to help the hearing impaired, this
feature uses on-screen ‘text boxes’ to show dialogue and conversations
while the TV program is in progress. Captions will appear on the screen
during captioned broadcasts.
& Select Captions service.
é Press the cursor right.
“ Select the desired Caption service:
• CC 1, 2, 3 or 4
Dialogue (and descriptions) for the action on the captioned TV program
shows on screen.
Usually CC 1 is the most used. CC 2 may be used for alternate languages
if they are being transmitted.
• T 1, 2, 3 or 4
Often used for channel guide, schedules, bulletin board information for
Closed Captions programs, news, weather informations or stock market
reports.
Not all Caption services are necessarily being used by a TV channel during
the transmission of a Closed Caption program.


Features menu
& Select Features in the TV Settings menu.
é Press the cursor right to enter the Features menu.
“ Select the menu items with the cursor up/down and adjust the settings
with the cursor left/right.
Closed captions
This displays the transmitted CC- or CS-text on the screen according to
your chosen CC or CS service in the Setup, Features preferences menu,
This text can either be permanently displayed (assuming that the
service is available in the broadcast) or only when mute is active.
& Press the cursor right after having selected Closed captions.
é Select On, Off or On during mute.

Oct 28, 2009 | Televison & Video

2 Answers

Cannot select caption? Its grayed out..


grayed-out?you mean no letters?better check first if the station has this closed captions features turned on in its transmission just to be sure.or try another channel for testing the closed caption features of your unit.

May 29, 2009 | LG 52LG50 52 in. LCD HDTV

1 Answer

Closed captions go on and off sporadically


if the comcast box is not hd then the control is with your tv/remote.
If the comcast box is hd, then you can control it from the comcast remote. To do this press cable, then power and in 2 seconds press menu to get to the hidden hd setup menu, scroll down to closed captions and set it to enabled or disabled then press power twice to get back to you rtv

Nov 26, 2008 | Toshiba 42LX177 42 in. LCD HDTV

1 Answer

How do I remove the closed caption from Sanyo Model DS24424 without a remote control


If the front panel has the menu feature, you can do it by pressing it and use the Volume/Channel buttons to navigate through the OSC screen until you get to close caption to turn it OFF.

Apr 25, 2008 | Televison & Video

1 Answer

Removal instructions for close caption


If you are hooked up to a cable receiver, the closed caption must be disabled in the cable receiver. With most cable receivers the closed caption must either be on or off and there is not cc button on the remote.

Feb 14, 2008 | LG 42LC2D 42 in. LCD HDTV

1 Answer

Removing closed captioning


These flat panel TVs are all board replacement only for any type of repairs. Your problem seems to be on the main board where the microprocessor is located. Which means if you're not a technician then you have to take it somewhere to be serviced.

C-Dog

Jan 20, 2008 | LG 37LC7D 37 in. LCD HDTV

3 Answers

Closed Captioned


Assuming whatever your TV receiving from has close caption. (Not all TV channel has close caption) Solution 1) Get a new universal remote that support your model and has close caption button. Once you program in the code for your TV model and it works then all button should also programmed including th close caption button. Solution 2) Search online for the owner manual and read see how to turn it on using buttons on TV (if possible). Solution 3) Get new TV with close caption. (If you have an old old TV with bad and huge pixels then this solution is the best. Your eyes will thank you.)

Aug 25, 2006 | Panasonic CT-32G11 32" TV

Not finding what you are looking for?
Philips 42PF9631D 42 in. Plasma Television Logo

195 people viewed this question

Ask a Question

Usually answered in minutes!

Top Philips Televison & Video Experts

The Knight
The Knight

Level 3 Expert

72670 Answers

matt martin
matt martin

Level 3 Expert

1207 Answers

Brian Sullivan
Brian Sullivan

Level 3 Expert

27725 Answers

Are you a Philips Televison and Video Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...