Question about Brother SE-270D Computerized Sewing Machine

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Broken needle threader?

For the Brother SE-270D: I'm trying to thread a spool and the needle threader doesn't thread. The thread stays at the top. I'm new at this but I followed the instructions, inserted the thread cassette as indicated, and the thread isn't pulled down to the needle. Any solution to this of how I can fix it?

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  • 5 more comments 
  • Anonymous Jan 23, 2009

    the treader won't bring the tread down.

  • Anonymous Jan 23, 2009

    the treader wont bring the tread down.

  • Anonymous Feb 04, 2009

    Mine does the same thing. It's as if it drops the thread when it's bringing it down to the needle. I have tried and tried to fix this and finally ended up doing this: Leave a tail on the thread of about 4-5 inches (don't cut it in the last step on the cassette).....hold that tail until the cassette starts going down and the little arm comes out with the thread in it....this is how I thread mine every time and now it's just habit I don't even think about it.

  • Anonymous Feb 21, 2009

    I can not get the monogramming to work on my 270d machine, the thread is just not getting into the material. I also want to know how to change the size of letters? is that availble to do on this machine?

  • Anonymous Apr 25, 2009

    same problem and its 120 to fix it.

  • Victoria Pritchard May 25, 2009

    I would like for you to leave a message on salvaging an embroidery project that has been pulled into a birdsnest.

  • Richard May 11, 2010

    is the thearder movin at all?



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Hi - welcome to FixYa. I have this machine, and unfortunately, the cassettes can break. If the threader worked when you first got your machine, I would suggest buying a new cassette (even if your threader is working). A second cassette is very handy because you can thread your next color in the extra cassette before the machine stops for the next color change - when the machine does stop, just put in the second cassette, and thread the other with the next color - speeds things up alot. And, if one of the cassettes does break, you aren't sitting in a puddle waiting for a new one.. You can find the thread cassettes for sale on a variety of sites - this is where I buy mine:

Some of the 270Ds came with a spool pin - look in your manual for a picture and for the instructions for installing and using the spool pin. You can use it for spool of thread that are too large for the cassette and I think you can leave it installed on your machine all the time. If you don't have your manual, leave a comment and I'll look mine and check the instructions.

Hope this helps. If you have a minute, a rating (good or bad) tells me if the information or solution I provide is helpful to anyone who visits FixYa.

If you would like me to write a tip on salvaging an embroidery project that has been pulled into a birdsnest, leave a quick comment and I'll add the tip. Thanks everybody, and good luck. Please feel free to comment if you need more help or have more questions.

Posted on Feb 05, 2009


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