Question about SanDisk Sansa Clip Zip Sdmx22004ga57r Mp3 Player

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Sansa clip zip green screen

Stuck on a green screen everytime I turn it on. No computer can recognize it if I connect it, but the player does turn on to the green screen when it is connected. I have tried resetting it but it does not work.

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Posted on Jan 02, 2017

  • 758 Answers

SOURCE: Sansa Clip Frozen at startup Screen

since windows is able to recognize the device I would recommend you to update the firmware if you have not done so...this is the link for the firmware update...let me know the outccome...

http://sandisk.com/Retail/Default.aspx?CatID=1376

Posted on Jan 26, 2008

  • 2 Answers

SOURCE: SanDisk Sansa Clip is stuck on connected.

Do this first:
http://forums.sandisk.com/sansa/board/message?board.id=clip&message.id=849&query.id=66344#M849

Then update your firmware:
http://forums.sandisk.com/sansa/board/message?board.id=clip&thread.id=718

I think you need to connect to a PC though, not sure

Posted on Dec 22, 2007

ThaMp3Doctor
  • 8596 Answers

SOURCE: Computer won't read mp3 player

First, reset.
If that fails, then try to download the Sansa Connect Recovery Tool from:
http://www.sandisk.com/Retail/Default.aspx?CatID=1532
If that still fails, upgrade the firmware from the Sansa website
If that fails, uninstall the software from the installation CD and reinstall it from the Sansa website.

Posted on Feb 19, 2008

  • 2 Answers

SOURCE: Why won't my Sansa Media Converter recognize my Sansa e250 Mp3 player?

After spending a couple of months enjoying listening to music on my Sansa e280, I tried to transfer videos to my Sansa e280 last night for the first time. It didn’t work. The Sansa Media Converter didn’t recognize my device (a common issue based on numerous postings I since read). I immediately searched the Internet for solutions for my situation. In the forums I read people suggested several solutions to this issue, ranging from reinstalling Sansa Media Converter to reinstalling Microsoft XP. A number of solutions talked about switching from MTP to MSC mode on my player, but I didn’t even have that menu/option on my player. Wow, I was frustrated. Other postings suggested to read the instruction manual. I did, and that led to further frustration. Like many postings, the manual also referred to the option of switching from MTP to MSC mode, which wasn’t available on my player. I was about to give up but persisted further (what else could I do in the middle of the night? – Rhetorical, please don’t answer.)
After a few hours of reading through message boards and finding nothing but shared frustrations, I turned to SanDisk’s site to see if they had posted any solutions. On their main site I found a forum that had outdated on how to “force” the device into MSC mode. After more looking, I found the REAL solution, which I am now posting everywhere possible to save everyone else who is still confronted with this issue some trouble.
There are only two things you need for the solution:
1) Download the firmware updater from SanDisk: http://www.sandisk.com/Retail/Default.aspx?CatID=1376
2) Download the most recent version of Sansa Media Converter (v. 4.220 at the time I downloaded it):
http://www.sandisk.com/driverdownload/drlogin.asp?driverId=184 (free registration/login required)
First download and install the firmware updater. The installation requires you to start without the device plugged in and then requires you to connect your device via USB to complete the process. When successfully installed, the updater’s icon shows up in the system taskbar (by your clock). Impatiently, I clicked on the icon and selected the option to “Check for updates now.” It worked. I soon received a message that my device firmware was updated and to disconnect the device to complete the process.
The result? I now had the option, “USB Mode” as one of the options under “Settings.” I could now select Auto, MTP, or MSC. I thought that was progress. I then tried transferring files as indicated in other postings, but the videos didn’t appear in the catalog when I tried putting them on using a drag-and-drop transfer method. I then read the new manual I downloaded and read that the ONLY way to transfer videos and images to the device is through Sansa Media Converter.
I then downloaded the Sansa Media Converter software, which was a larger download. Once downloaded, I ran the setup installation process. The process was fairly slow and seemed to be stalled; however, it did succeed.
Of note on the media converter software is that it is now developed by InterVideo, a company that also produces an excellent DVD player that I use on my PC. I plugged in my player, and EVERYTHING worked as expected. I was able to transfer videos without a hitch. The Sansa Media Converter 2 seems to be an excellent piece of software. I am guess that SanDisk ditched the previous media converter software, which was produced by ArcSoft and went with InterVideo. Just for kicks, I visited the InterVideo site and noticed they were recently purchased by Corel.
Additional information: SanDisk apparently launched a new site at http://www.sandisk.com/sansa/ to help people learn more about their MP3 player products and to receive support. The site is extremely easy to use and helpful; however, it’s a Flash application, so I can’t link directly to the Sansa 280e support page, which is the right jumping-off point for all of the information you need. Getting there is easy. Just select “Support > Software and User Manuals” on the home page. On the “software + user manuals” landing page, select “Sansa e200” (all of the e200 series players use the same drivers, firmware, and media converter program, which was another of my concerns last night.) You will be taken to a page with all of the downloads related to the e200 series, which include the links referenced above. The site also includes forums and other support information. I don’t have an answer to why this solution is posted first and foremost on the site, but that’s another issue.

I hope this helps everyone who was experiencing this issue. The product seems to be work well now that these updates have been installed and applied. I can’t explain why SanDisk has forced its customers to go through all of this pain and these maddening gyrations, but I’m glad they have provided solutions that address these issues.

Posted on Feb 23, 2008

SOURCE: Sansa Clip does not work

Work on your English everyone!

Posted on Aug 16, 2008

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2 Answers

The PC will no longer recognize it. I've tried downloading the driver from the sansa website and manually attempting to fix it will no vail


Hello,

Support for the Sansa Clip support information is on next site:
http://kb.sandisk.com/app/answers/detail/a_id/4303/kw/clip/r_id/101834

Correct link for updating the Clip's firmware:
http://kb.sandisk.com/app/answers/detail/a_id/300/related/1


When MANUALLY installing firmware:
Check the version of your player to have the matching firmware download for the player, as described in the updating firmware link.

Going to the Sandisk forum site for the Clip firmware download:
http://forums.sandisk.com/sansa/board/message?board.id=clip&thread.id=15109
Note: read the instructions how to perform the firmware update.
1. Choose the correct version for the player.
2. Connection mode in Windows should be automatic, when not recognized in Windows or with MAC and Linux use MSC mode ***** .
3. Extract the zip file on the computer first.
4. Next put the unzipped file on the player in the root directory.
5. Disconnect the player.
6. Restart the player: the firmware update should restart now.

*****Note:
Switching to MSC mode for Sansa Clip:

Method 1: through the menu
1. From the Main Menu, select Settings > USB Mode.
2. Select Auto Detect, MTP or MSC.
Method 2: forcing, using the buttons / switches
1. Turn device OFF.
2. Slide the Hold switch down to Lock (orange color showing).
3. Press and hold the center button while connecting the device to the PC.

Need more help ? Just post a comment.

Dec 14, 2009 | SanDisk Sansa Clip MP3 Player

1 Answer

Sansa Disk Clip MP3 (4gb) is stuck on refresh screen. Won't turn on or off. Computer/Rhapsody won't recognize it. Can't open to "reboot" the battery. All stuck! Thanks


Sansas usually have a tiny reset button you can push with a needle or a paperclip if you can find that, it may however be beneath the battery cover, but you should be able to remove this with a small screwdriver

Sep 03, 2009 | SanDisk Sansa Clip MP3 Player

1 Answer

I left my Sansa Clip MP3 Player plugged in while putting my laptop into hibernation. Now player does not response, I can't turn it on, and laptop doesn't recognize it at all.


    Complete Reset of Sansa Clip
  1. Step 1 Turn Sansa Clip on. Press the "Menu" (Home) button on the Sansa Clip.
  2. Step 2 Press the bottom of the scroll wheel until you reach the "Settings" screen. Push the center button to choose "Settings."
  3. Step 3 Scroll down to "Reset All," and select. You will be asked to confirm the reset. Select "Yes." This option will simply allow you to reset the language and location settings on your Sansa Clip. It will not erase data from the clip. To do a complete factory restore, follow steps 4 and 5.
  4. Step 4 In the "Settings" menu, scroll down until you reach "Format" and then select. You will be asked to confirm if you wish to format. Select "Yes."
  5. Step 5 Wait for the screen to say "Formatting Complete." You have now cleared all the files from your Sansa Clip and reset it to factory settings.
  6. Resetting a Frozen Sansa Clip
  7. Step 1 Unfreeze a frozen Sansa Clip by pushing the power button up and holding it for 20 seconds. Release it, and then turn it on again.
  8. Step 2 Go to the Sansa website and download the "Sansa Firmware Updater."
  9. Step 3 Select "Run" when the updater installs. (Installation will take less than two minutes.)
  10. Step 4 Wait for the Sansa Firmware Updater to run through its system test. It will ask you to connect the Sansa Clip to the computer to update your Sansa's software.
  11. Step 5 Connect the Sansa Clip and then remove it from the computer when instructed. If this process does not unfreeze your Sansa Clip, contact Sansa support at the Sansa Firmware Updater website.

Aug 22, 2009 | SanDisk Sansa Clip MP3 Player

2 Answers

Computer wont recognize sansa clip mp3 player


Reformat clip with disk utility after looking at it like an external disk. Do this by turning it off. Puting it in lock mode. Hold down middle button as you plug it in.

I am mad at my Clip as it did the same thing.

Screen shot here:
Sansa clip not recognized.

Dec 26, 2008 | SanDisk Sansa Clip MP3 Player

1 Answer

Brand new Sansa Clip not recognized in My Computer


Hello!!


try connecting it to other USB slots!!

Nov 04, 2008 | SanDisk Sansa Clip MP3 Player

2 Answers

My computer wont recognize my mp3


I know this is only part of the solution:
- turn off your sansa clip
- put the slide button on hold
- press the centered button while connecting the sansa clip to your pc
the sansa clip will now be visible as a removable disk under 'my computer' :-)

I don't yet know how to proceed from here on

Sep 20, 2008 | SanDisk Sansa Clip MP3 Player

2 Answers

Sandisk sansa e260 refresh database error


is there a reset butten somewhere on it well if it is then get a paper clip and un bend it a press rest and then turn on your sandisk sansae260 and see what it say and maybe that will sovle your problem Have a great happy fun day

Jul 20, 2008 | SanDisk Sansa e260 MP3 Player

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