Question about Whirlpool GS6SHAXMQ Side by Side Refrigerator

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Whirlpool GS6SHAXMQ Side by Side Refrigerator - Ice Maker Problem

Hi, after about a year my ice maker stopped working. It's been out of service ever since (about 2 years now). I trouble shooted everything I can find. In one post you said to fill it manually and see if it makes and dumps the ice. Well, it did. So, I assume it a water supply issue, but I can't seem to find any problems with the tubing and there is no freeze over that I can see. Any suggestions on what to check next?

Thanks!

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This happened to me after i had to move the freezer and it was unplugged for a while. When it was plugged back in the ice maker would not work.

Assuming both the ice maker itself and the rear water AC solenoid switch are actually not broken and are functional, and you are getting water from front door dispenser, then check the inside supply tube (black) is not frozen and blocked. Check with q-tip or feel to see if frozen.

If supply tube is frozen, thaw by holding up small full clear glass of heated water placing the frozen tube into the heated water. The clear glass will allow you to see when ice slips out.

Next try resetting the freeze cycle. Turn off the ice maker switch, remove the maker by carefully disconnecting the inside power cord. You will need to remove the inside door flap. Rinse the maker with warm water, allow to come to room temp.

Re-install maker, connect power cord. Turn on ice maker switch. Make sure Infrared sensor is not blocked. Now wait for temp change and listen for water to fill tray. It took maybe ten minutes for me. You will be able to hear the water fill with the door closed.

Again, this assumes nothing is actually broken.

This worked for me. Good luck.

Posted on Jan 19, 2009

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