Question about Sony Cyber-Shot DSC-S40 Digital Camera

1 Answer

On/Off I have a problem with this camera when i turn it on it keeps giving me the message to turn power off and back on I know its not the batteries because i put new ones in and i also turned the camera off without the batteries for a day but it made no difference help please!

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  • Jessica Oliva Jun 26, 2007

    it is jammed! thank you what do i do now?

  • Anonymous Jun 08, 2008

    I have the same problem with the lens ofmy camera, it says "turn onand off the camera", but nothing happend when I do that. I am searching for the solution, if there is any,please let me know.

    thanks

  • danikate Jun 17, 2008

    when ever i turn my camera on it says to turn it off and back on. I can't get it to get past this.

  • Anonymous Jun 22, 2008

    When I

  • ravikiran74 Jan 12, 2009

    I have a problem with sony s40 camera when i turn it on it shows black picture , i know the problem this is with the lens block please help in getting the spare, am from india, my email id is ravikiran74@gmail.com

  • Anonymous Jan 15, 2009

    i have the same problem but also when i try to take a picture and zoom in it tells me to turn it off and on again. could it be that is jammed? or tha lens?

  • Anonymous Jan 16, 2009

    I have a problem with this camera when i turn it on it keeps giving me the message to turn power off and back on I know its not the batteries because i put new ones in and i also turned the camera off without the batteries for a day but it made no difference help please

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Check the lens block for jaming

Posted on Jun 26, 2007

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1 Answer

Received error message "turn off camera then turn back on."


This is a normal message when a digital camera encounters an unknown error. By removing the battery and replacing it, you give the camera a cold boot. Like a computer. This will solve any software problem. When the error keeps coming back the error can't be solved and you should contact a by your brand certified service centre. Or start saving for a new camera.

Apr 18, 2015 | Cameras

1 Answer

When I turn my DSC W230 Sony Camera on the lens opens and closes several times then finally closes and I get a message to turn it off and on again, but it just keeps doing the same thing. I have tired...


Hi,


Error: TURN THE POWER OFF AND ON AGAIN is displayed on the LCD screen when the Lens Mechanism is stuck or when affected by any malfunction. If turning the power on and off again does not resolve the error message, try doing a power reset and Initialize option.

Performing a manual power reset

Turn off the camera.

Remove the battery pack.

Press and hold the power button for 30 seconds.

Allow the camera to remain without power for 60 seconds.

Reinsert the battery pack.

Turn on the camera.

To reset the Camera back to factory default, select the INITIALIZE Option from the Main Settings 1

Menu of the Camera to OK.This will set the user defined settings back to factory default. The images and videos will not get deleted.


If the issue persists, service may be required.


Thanks for contacting FixYa

May 12, 2011 | Sony W230 Digital Camera

1 Answer

My lens does not retract when i turn the power off. When i turn it on again the message 'turn power off then on again' keeps coming. what can i do


Hi,


Error: TURN THE POWER OFF AND ON AGAIN is displayed on the LCD screen when the Lens Mechanism is stuck or when affected by any malfunction. If turning the power on and off again does not resolve the error message, try doing a power reset and Initialize option.

Performing a manual power reset

Turn off the camera.

Remove the battery pack.

Press and hold the power button for 30 seconds.

Allow the camera to remain without power for 60 seconds.

Reinsert the battery pack.

Turn on the camera.

To reset the Camera back to factory default, select the INITIALIZE Option from the Main Settings 1 Menu of the Camera to OK.This will set the user defined settings back to factory default. The images and videos will not get deleted.


If the issue persists, service may be required.


Thanks for contacting FixYa.

Dec 13, 2010 | Sony Cyber-shot DSC-H10/B Digital Camera

1 Answer

I keep getting the message: Turn the power off and on again. Just bought the Cybershot DSC-W370 tonight and it worked fine, until the battery was charged. ???


Why don't remove the battery? First, switch off the camera then remove the battery. Wait for 5-10 mins then put the battery back on and charge it straightaway. remember to leave the camera off while charging. let it charge full then unplug and switch the camera back on. let me know if this works for you.

Jun 26, 2010 | Sony Cybershot DSCW370 Digital Camera

1 Answer

Error message: "Lens error, restart camera" unable to get it to work Have powered on & off several times. Also removed batteries and powered on several times all to no avail.


There are 2 fixes I know for this you can try.


1. Remove the batteries from the camera, wait a few minutes. Put a fresh set of batteries back in and turn the camera on. If that didn't work, try pressing and holding the Function or OK button while turning the camera on.

2. If the camera's batteries ran down completely while the its lens was still open, the camera may show a lens error or not start properly when new batteries are installed. Remove the memory card and keep it removed, then install the new batteries. When you turn the camera on with the card removed it may come back to life, as this triggers a reset in some cameras. You don't have a memory card installed, so turn it off, slip in the sd card and turn it on one last time.

Jun 01, 2010 | Canon PowerShot A560 Digital Camera

2 Answers

Turn the power off and on again message


Hi,


Error: TURN THE POWER OFF AND ON AGAIN is displayed on the LCD screen when the Lens Mechanism is stuck or when affected by any malfunction. If turning the power on and off again does not resolve the error message, try doing a power reset and Initialize option.

Performing a manual power reset

Turn off the camera.

Remove the battery pack.

Press and hold the power button for 30 seconds.

Allow the camera to remain without power for 60 seconds.

Reinsert the battery pack.

Turn on the camera.

To reset the Camera back to factory default, select the INITIALIZE Option from the Main Settigs 1 Menu of the Camera to OK.This will set the user defined settings back to factory default. The images and videos will not get deleted.


If the issue persists, service may be required.


Thanks for contacting FixYa

Feb 15, 2010 | Sony Cyber-shot DSC-W170 Digital Camera

1 Answer

ERR 99


Err 99 usually means your lens contacts are dirty either on the lens itself or on the camera.

To isolate the cause of the issue, do the following: -
1. Turn off the camera.
2. Remove the lens, battery, and CF card.
3. Allow the camera to sit without power for approximately 20 minutes.
4. Insert only a fully charged battery, and turn on the camera.
5. Depress the shutter button as you would to take a picture.

Does the “ERR 99" message appear? If so, the camera may be faulty and requires a service. If it does not, then: -
1. Turn off the camera.
2. Insert the CF card.
3. Turn on the camera.
4. Format the CF card in the camera.
5. Depress the shutter button as you would to take a picture.

Does the “ERR 99" message appear? If so, then the CF card is faulty. Try a different card. If the message does not appear: -
1. Turn off the camera.
2. Clean the gold contacts on the lens by GENTLY rubbing them with a pencil eraser or soft cloth. Keeping the camera face pointing down, also clean the gold contacts on the camera, being careful that you do not let any debris fall into the camera body.
3. Reattach your lens.
4. Turn on the camera.
5. Depress the shutter button as you would to take a picture.

If the “ERR 99" message only appears when one particular lens is attached, then that lens should be examined by a service technician.
If you see the “ERR 99" with a different Canon lens attached, then the camera is faulty and should be serviced.

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1 Answer

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I'm an English guy with the same problem... What you do is keep the power on for a long time, or you charge it up with the charger. Trust me. However, it is very rare for this to occur. There should be a message saying: "Temperature is too low, keep power on." There should be another message reading: "Turn off power and turn on again to check if camera is fully-functional. Thanks for giving me something to do while X-Plane downloads on my Mac OS X.

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1 Answer

Sony cybershot DSC W50


when I turn the power on screen is blue with "access" message. after a few minutes, message is replaced with "turn power on and off". I have removed and recharged battery but keep getting the same message and other functions of the camera will not work.

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