Question about Janome Memory Craft 10000

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Customizer 11000 does not convert image files to stitch files

I run windows xp and have loaded customiser 11000 following the instruction book the software locks whilst autoregistering. the instrucyion manual does not mention windows xp. do i need a dowload patch or is there some known problem.

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I'm assuming you are refering to the auto tracing function of the program. Customiser 11000 is a very limited layout and editing program, it's digitising function is extremely limited.
What is never explained satisfactorily to the purchaser, is the requirement for exceptionally clean artwork. Scanned photographs, colouring book images etc are not clean artwork. You need vector clip art, optomised clip art you find on the web is too "dirty" and needs a great deal of "cleaning" in a graphics program. Use the WMF import function and source a decent supply of WMF clip art. Most commercial clip art collections offer WMF as an option as do the clip art for digitisers sites.
Another reason for your program freezing could be an underpowered video display card, if your computer has a shared graphics card you're underpowered. Also your Ram, Customiser 11000 is a CAD based program which uses a lot of ram playground and a lot of your display cards muscle, whatever the programs specs are, triple them.
Check which version of the program you have, then visit Janome global, select downloads, software , and see if you have the latest version, if not, download the newest version.

Posted on May 18, 2009

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