Question about Samsung UN65ES8000 65 Inch 3D 1080p Smart TV LED LCD HDTV
Contacted Samsung service, sent in pictures and they said it was physical damage and it voided the warranty
Posted by Anonymous on
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Posted on Jan 02, 2017
SOURCE: 50 " Samsung Plasma TV
Get the tech supplier to tell to the manufacture and the store what he told you.
Physical damage on any electronic device is very hard to have serviced under warranty. I have never seen a plasma display crack on its own. But, anything can happen.
I once saw a man drop a newly bought plasma TV in a parking lot outside from where he bought it and the screen broke. He never even made it home from the store!
Maybe you should contact a lawyer or someone who can give you legal advice about how to proceed with this. In different countries and different states the consumer protection laws are different.
Posted on Sep 26, 2008
SOURCE: cracked lcd tv screen
Lcd and PlasmaPanels typically run from $900.00 to $1500.00 retail. If you have a trained samsung tech replace the Panel, you are looking at or near the cost of a new tv all said and done.
Posted on Jul 17, 2009
Most companies will not warrant a new screen in shipping, but It will cost as much as the tv is worth to replace. It would be cheaper to buy a new set. If you don't have anyone that has the same tv to swap it out of . If you buy on Ebay, then shipping is the problem, it may get broken in shipping
Posted on Dec 11, 2010
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