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GeniusWebcam 312 only works one way on Windows Messenger

Hi, i'm on Windows Vista & Service Pack1, recently bought genius webcam 312 model.

When i do video calls to friends on Windows messenger , I can see and hear them, whilst they can only hear me.

When I access 'webcam set up' in tools in messenger it says "Windows cannot connect to this webcam, close any programmes that may be using the webcam and restart the wizard. I get this message when I'm not using the webcam.

I've downloaded various drivers but to no avail, can anyone help?

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Normal 0 Web Camera’s have to be setup on the program they are to be used with. Just installing the camera on your computer does not set it up to broadcast on messengers or Skype.

Each program has Options that have to be setup in order for the Audio and Video to function properly.

A. Skype Setup:

After downloading and installing Skype (http://www.skype.com/intl/en-gb/download/skype/windows/beta/downloading/ ) set it up as follows:

  1. Go to Tools, then Options, and click on Audio Settings and set the Microphone and Speakers to the computer Audio Card.
  2. Then click on the Video Settings.
  3. The camera if Installed Properly will come up and show a video picture.
  4. Then, on the bottom of the page click on Save.

The camera and audio should function properly. Your friends and Family will now be able to see and her to you.

B. Yahoo Setup:

After downloading and installing Yahoo Messenger (http://www.soft32.com/download_30.html ) set it up as follows:

  1. Go to Messenger at the top left and click on it.
  2. Next go down to Preferences and click on it.
  3. Next Calling and Devices on the right and set the Microphone and Speakers to the computer Audio Card.
  4. Next go to the Test Audio section and (in blue writing) click on “Open the call setup assistant” and follow the instructions on the left window.

C. Windows Live Messenger:

  1. After you start Windows Live Messenger, expand the view by clicking on the square on top left next to the red X.
  2. Then on the Windows Live messenger window on the right side, click on “ “Show Menus.” And then click on “Show the Menu Bar”.
  3. Next go to the Menu Bar on right side, click on “ “Action.”
  4. Go to “TOOLS” and click “Audio and Video Setting” and follow the instructions.
NOTE: You audio and video should work. Enjoy.

When done both the Audio and Video will function properly so you can chat and see family or friends you are connected to.
Hope this helps. Bud

Posted on Jan 30, 2009

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Normal 0 Also send this to your family and friends so they have their computer setup properly. Web Camera’s have to be setup on the program they are to be used with. Just installing the camera on your computer does not set it up to broadcast on messengers or Skype.
Each program has Options that have to be setup in order for the Audio and Video to function properly.
A. Skype Setup:
After downloading and installing Skype (http://www.skype.com/intl/en-gb/download/skype/windows/beta/downloading/) set it up as follows:
  1. Go to Tools, then Options, and click on Audio Settings and set the Microphone and Speakers to the computer Audio Card.
  2. Then click on the Video Settings.
  3. The camera if Installed Properly will come up and show a video picture.
  4. Then, on the bottom of the page click on Save.
The camera and audio should function properly. Your friends and Family will now be able to see and her to you.
B. Yahoo Setup:
After downloading and installing Yahoo Messenger (http://ca.messenger.yahoo.com/download/ ) set it up as follows:
  1. Click on Messenger at the top left and then go down to Preferences and then the Preference Window will come up.
  2. Next click on Calling and Devices. In the Calling & Devices on the right and set the Microphone and Speakers to the computer Audio Card or sound device installed in the computer.
  3. Just below that, go to the Test Audio section and (in blue writing) click on Open the call setup assistant” and follow the instructions on the left window.
  4. Then after completing the Audio Setup, go to down and click on Webcam it should BRODCSAST and you will see your picture.
  5. To Chat, click on MESSENGER and then
  6. After make necessary settings, click on APPLY, then OK.
  7. Then click on MESSENGER and go to my WEBCAM ready to use.
  1. Windows Live Messenger:
http://www.microsoft.com/downloads/details.aspx?familyid=d78f2ff1-79ea-4066-8ba0-ddbed94864fc&displaylang=en
  1. After you start Windows Live Messenger, expand the view by clicking on the square on top left next to the red X.
  2. Then on the Windows Live messenger window on the right side, click on “ “Show Menus.” And then click on “Show the Menu Bar”.
  3. Next go to the Menu Bar on right side, click on “ “Action.”
  4. Go to “TOOLS” and click “Audio and Video Setting” and follow the instructions.
NOTE: Your audio and video should work. Enjoy.
When done both the Audio and Video will function properly so you can chat and see family or friends you are connected to.
Hope this helps. Bud

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This is how I got the VideoCam Messenger to work on a computer running Windows 7 (32-bit):

VERY IMPORTANT!!!!!!!: DO NOT restart your computer at any point until the very end of these steps.

1. Plug in the webcam.

2. Windows will install their weird Sonix driver from 1994 automatically.

3. The most crucial part: Click "Devices" in the Windows Control Panel. Click on the USB Camera (whatever the webcam is called)... then you need to go to the "Properties" until you can UNINSTALL the driver that Windows automatically installed. I think you have to click Properties twice to be able to get to a place where it lets you uninstall the driver.

4. DO NOT restart.

5. Download this: http://download.geniusnet.com/webcam/VCMessenger_V.zip (Incase the link is broken, this is directly from the GeniusNet website and it's called "VideoCAM Messenger Driver for Win 7 / vista 32 bit")

6. Install this completely, but DO NOT restart. (Also, make sure you click "Install this anyway" when it asks you about being an unsigned driver.)

7. After you do that and you DO NOT restart, it will automatically come up with a screen that shows Windows installing the driver, but this time it's installing the actual driver from the software you downloaded in step 4.

You may now restart your computer if you want.

If you do these steps correctly, I guarantee you will have your VideoCam Messenger webcam working.

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After you get your camera installed properly, DO NOT unplug it from the USB port as it will cause the drivers to be corrupt and render the camera unusable till reinstalled it properly.

Follow the instructions below and it will work.

Disconnect the Camera from the USB port and reinstall the CD or Downloaded software program.

When the program asks you to connect the camera to the USB port, do so and it should work.

Then to use it on the Web, do this.
Web Camera’s have to be setup on the program they are to be used with. Just installing the camera on your computer does not set it up to broadcast on messengers or Skype.

Each program has Options that have to be setup in order for the Audio and Video to function properly.


A. Skype Setup:

After downloading and installing Skype (http://www.skype.com/intl/en-gb/download/skype/windows/beta/downloading/) set it up as follows:

1. Go to Tools, then Options, and click on Audio Settings and set the Microphone and Speakers to the computer Audio Card.
2. Then click on the Video Settings.
3. The camera if Installed Properly will come up and show a video picture.
4. Then, on the bottom of the page click on Save.

The camera and audio should function properly. Your friends and Family will now be able to see and her to you.

B. Yahoo Setup:

After downloading and installing Yahoo Messenger (http://www.soft32.com/download_30.html ) set it up as follows:

1. Go to Messenger at the top left and click on it.
2. Next go down to Preferences and click on it.
3. Next Calling and Devices on the right and set the Microphone and Speakers to the computer Audio Card.
4. Next go to the Test Audio section and (in blue writing) click on “Open the call setup assistant” and follow the instructions on the left window.

C. Windows Live Messenger:

1. After you start Windows Live Messenger, expand the view by clicking on the square on top left next to the red X.
2. Then on the Windows Live messenger window on the right side, click on “ “Show Menus.” And then click on “Show the Menu Bar”.
3. Next go to the Menu Bar on right side, click on “ “Action.”
4. Go to “TOOLS” and click “Audio and Video Setting” and follow the instructions.
NOTE: Your audio and video should work. Enjoy.

When done both the Audio and Video will function properly so you can chat and see family or friends you are connected to.

D. AIM (AOL) Messenger

1. On the VIM sign-in window click on Edit.
2. Then click on Settings Enhanced IM.
3. Next click on Enhanced IM.
4. Then click on Audio Video.
5. The Audio and Video portion has drop downs so you can select the proper audio card and video camera installed in you computer.
The Audi Video drop downs are
Microphone
Speaker
Camera

Adjust Your Audio and Video Settings:
In order to adjust your audio and video settings, please follow the steps given below:
1. Click the Audio and Video Settings button directly below the My Buddy or My Camera window. If you are currently participating in an AOL Live Video IM session, a message will display: You must disconnect the current AOL Live Video IM conversation before running setup. Would you like to disconnect now? Click the Yes button.
2. The Audio and Video Tuning Wizard will appear to help you verify that your camera, speakers and microphone are working properly. Follow the on-screen prompts.
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· images in AOL Live Video IM may appear reversed, or as a mirror image (text may appear backwards) when you look at your own camera feed or at the picture-in-picture (PIP) display.
After making the settings your ready for a chat and video talk with your Family and Friends. Hope this helps. Bud

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Normal 0 Web Camera’s have to be setup on the program they are to be used with. Just installing the camera on your computer does not set it up to broadcast on messengers or Skype.

Each program has Options that have to be setup in order for the Audio and Video to function properly.

A. Skype Setup:

After downloading and installing Skype set it up as follows:

  1. Go to TOOLS, then OPTIONS, and click on Audio Settings and set the Microphone and Speakers to the computer Audio Card.
  2. Then click on the Video Settings.
  3. The camera if installed properly will come up and show a picture.
  4. Then on the bottom of the page click on Save.

The camera and audio should function properly. Your friends and Family will now see and talk to you.

B. Yahoo Setup:

After downloading and installing Yahoo Messenger set it up as follows:

  1. Go to Messenger at the top left and click on it.
  2. Next go down to Preferences and click on it.
  3. Next Calling and Devices on the right and set the Microphone and Speakers to the computer Audio Card.
  4. Next go to the Test Audio section and (in blue writing) click on “Open the call setup assistant” and follow the instructions on the left window.

When done both the Audio and Video will function properly so you can chat and see family or friends you are connected to.
Hope this helps. Bud

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Try same drivers for Windows Vista

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This is how I got the VideoCam Messenger to work on a computer running Windows 7 (32-bit):

VERY IMPORTANT!!!!!!!: DO NOT restart your computer at any point until the very end of these steps.

1. Plug in the webcam.

2. Windows will install their weird Sonix driver from 1994 automatically.

3. The most crucial part: Click "Devices" in the Windows Control Panel. Click on the USB Camera (whatever the webcam is called)... then you need to go to the "Properties" until you can UNINSTALL the driver that Windows automatically installed. I think you have to click Properties twice to be able to get to a place where it lets you uninstall the driver.

4. DO NOT restart.

5. Download this: http://download.geniusnet.com/webcam/VCMessenger_V.zip (Incase the link is broken, this is directly from the GeniusNet website and it's called "VideoCAM Messenger Driver for Win 7 / vista 32 bit")

6. Install this completely, but DO NOT restart. (Also, make sure you click "Install this anyway" when it asks you about being an unsigned driver.)

7. After you do that and you DO NOT restart, it will automatically come up with a screen that shows Windows installing the driver, but this time it's installing the actual driver from the software you downloaded in step 4.

You may now restart your computer if you want.

If you do these steps correctly, I guarantee you will have your VideoCam Messenger webcam working.

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