Question about Schlage Camelot Deadbolt Keypad, Satin Nickel #BE365VCAM619

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I am locked out and my schlage lock is blinking red; in addition, I do not have the key. How can I unlock it?

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  • 78 Answers

Reset it to factory settings and then reprogram it

Posted on Dec 02, 2013

  • Rooster_N_SD
    Rooster_N_SD Dec 02, 2013

    red light blinking means error in the code



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a 6ya Repairman can help you resolve that issue over the phone in a minute or two.
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Posted on Jan 02, 2017

  • 784 Answers

SOURCE: My schlage door knob lock tumbler stopped working

if the cylinder in the lock is not turning anymore when you put the key in -- then there could be a stuck pin inside the cylinder. use a teflon or silicone based lubrication and spray into the key hole and cycle the key in and out a few times and then spray some more lube in and cycle the key some more,, spray one more time and let it sit for awhile --- after sitting for awhile, try the key again.
if it still wont turn the cylinder then it needs to be rebuilt,, take the lock down to your local locksmith shop and have them rebuild the cylinder to the key you want. the cost of this is only about 8.00 to 10 dollars ( depending on where you live ) and it only takes about 5 minutes.
now there is also a chance that the lock might have another issue going on here --- if you remove the knob from the door and with it in your hand, try the key and see if it turns left and right,, if it does turn then the problem is not the cylinder but the thumb turn part of the lock jamming up,, you can also take the parts to the lock shop and get a replacemnet pretty cheap.
one more thing to check is to make sure the lock is not to tight on the door -- and what I mean by this is that on some hollow doors they get squished in to the point where the lock/unlock part of the lock drives into the thumb turn part and it has way to much pressure on it. again - if you remove the lock from the door it should all be pretty clear what is the problem here.


Posted on Feb 02, 2011

  • 704 Answers

SOURCE: I can't find my key code card to my lock: MFG

Rather than list all the steps, which get lengthy when typing them step-by-step, I'll provide you with a weblink to the Schlage web site that has both pdf's and videos showing you how to re-program and operate your lock set. You can download the instructions to print and save for future reference too.

As you've forgotten/lost your master code, you'll need to use the restoring instructions to reset your lock to the factory default settings, so you can then reprogram new codes into your lock.

Basically, you'll need to open up the inside compartment and push the reset pin/button in order to clear all current code programs and then start over with inputing new codes, etc. Have your key with you, as you'll need it in case you accidently lock yourself out, while reprogramming the lockset.

Hope you find this Very Helpful - Best regards!

Posted on Aug 19, 2009

  • 1 Answer

SOURCE: my schlage BE365 will unlock but will not lock

your password be365 will be unlocked

Posted on May 16, 2009

  • 59 Answers

SOURCE: I have the same kind of problem

Restore the lock first

1.disconnect battery and release the SCHLAGE button
3.reconnect the bat and wait until SCHLAGE is no longer lit.
4. within 10 sec,press and hold SCHLAGE until SCHLAGE lights green and the lock beeps.

The lock is back to factory now.
Now add your user code.

Adding a new user code
DPC is-digit programming code
DUC is digit user code
Yellow sticker has factory 6 digit programming and 4 digit user code on it.

1. 6DPC push SCHLAGE, push 1, enter 4DUC twice.

this lock will only take 2 user codes.

Hope this helps. Leave feedback for others if it helps

Posted on Aug 30, 2009

Testimonial: "Yes this did the trick. I changed the programming code so long ago I could not remember it. "

  • 1 Answer

SOURCE: Schlage FE365v keyless entry lock.. Lost manual. Forgot 6 digit programming code. Need instructions to restore and set all new codes.

look on the sticker located inside the outer panelo on the lock. you are going to need to disassemble the unit but it is in there.

Posted on Aug 08, 2010

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I just installed a Schlage deadbolt. If I lock it from the outside (using the key) it locks fine, but I can't remove the key without unlocking it. Now What?

Hi Winston:
Is it possible to try this:
- pull the lock from the door while leaving the deadbolt in place
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Let me know how you progress.

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Schlage BE365 - How do I remove the key? It will lock/unlock door but cannot be removed from lock.

Recommend resetting the lock back to factory settings and try reprogramming. Also if you don't hold the latch while turning the key to lock/unlock the door it may not be recognizing the keys inserted and this will keep the key in place. Try that before resetting to factory just make sure you hold latch and turn key until it wont turn anymore.

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Red light blinking and code does not work i cant find the key and the door is locked

reset lock back to factory settings and try to reprogram the lock if that don't work take it back and get a new one. If that don't work its pretty much operator error and you will have to read the directions carefully on programming the lock as they can be easily misunderstood.

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Change your battery out using a quality brand battery IMMEDIATELY! Flashing red means the battery is critically low, and the lock may quit functioning altogether! Don't get locked out!
You need to navigate to this webpage:
and under the heading"Electronic Keypad Entry Flex-lock...", go to "Low Battery Indicators Video"--16th one down the list.
Also, watch "Programming your FE575 Keypad Entry Lock Video, 9th one down.

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When I punch in my code for my Schlage FE595, the code is accepted and the schlage key blinks, however, it does not allow for the unlocking or for me to open the door. Also, when I set my door from the...

You did not indicate whether this is a new installation that you are having difficulty with,but I'm going to assume that it is.

I'm going to direct you to a web page that has a wealth of information for the Schlage locks:

This page has links to the PDF file of the installation instructions, which you should already have in your possession:

Also, there are two videos that may be helpful in troubleshooting your problem:

Installing your FE 595 Keypad Entry Lock video:

And, Programming Your FE 595 Keypad Entry Lock:

The reason that I think it's a good idea to review these two videos is that again, assuming this is a new installation, is that you may spot a mistake in the initial installation process.

Was the "Thumbturn" in the proper position when the inside plate was installed? (Shown at the 5 minute mark of the installation video)

Also to be found on the Service Support page link is a link to Schlage's Service & Support
which will allow you to contact Schlage if the problem remains unresolved after reviewing your installation.

I hope this helped. Good luck!

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First, change the battery. Complete installation instructions here:

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