Question about Schlage Camelot Deadbolt Keypad, Satin Nickel #BE365VCAM619
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Posted on Jan 02, 2017
if the cylinder in the lock is not turning anymore when you put the key in -- then there could be a stuck pin inside the cylinder. use a teflon or silicone based lubrication and spray into the key hole and cycle the key in and out a few times and then spray some more lube in and cycle the key some more,, spray one more time and let it sit for awhile --- after sitting for awhile, try the key again.
if it still wont turn the cylinder then it needs to be rebuilt,, take the lock down to your local locksmith shop and have them rebuild the cylinder to the key you want. the cost of this is only about 8.00 to 10 dollars ( depending on where you live ) and it only takes about 5 minutes.
now there is also a chance that the lock might have another issue going on here --- if you remove the knob from the door and with it in your hand, try the key and see if it turns left and right,, if it does turn then the problem is not the cylinder but the thumb turn part of the lock jamming up,, you can also take the parts to the lock shop and get a replacemnet pretty cheap.
one more thing to check is to make sure the lock is not to tight on the door -- and what I mean by this is that on some hollow doors they get squished in to the point where the lock/unlock part of the lock drives into the thumb turn part and it has way to much pressure on it. again - if you remove the lock from the door it should all be pretty clear what is the problem here.
Posted on Feb 02, 2011
Rather than list all the steps, which get lengthy when typing them step-by-step, I'll provide you with a weblink to the Schlage web site that has both pdf's and videos showing you how to re-program and operate your lock set. You can download the instructions to print and save for future reference too.
As you've forgotten/lost your master code, you'll need to use the restoring instructions to reset your lock to the factory default settings, so you can then reprogram new codes into your lock.
Basically, you'll need to open up the inside compartment and push the reset pin/button in order to clear all current code programs and then start over with inputing new codes, etc. Have your key with you, as you'll need it in case you accidently lock yourself out, while reprogramming the lockset.
Hope you find this Very Helpful - Best regards!
Posted on Aug 19, 2009
SOURCE: I have the same kind of problem
Restore the lock first
2.press and release the SCHLAGE button
3.reconnect the bat and wait until SCHLAGE is no longer lit.
4. within 10 sec,press and hold SCHLAGE until SCHLAGE lights green and the lock beeps.
The lock is back to factory now.
Now add your user code.
Adding a new user code
DPC is-digit programming code
DUC is digit user code
Yellow sticker has factory 6 digit programming and 4 digit user code on it.
1. 6DPC push SCHLAGE, push 1, enter 4DUC twice.
this lock will only take 2 user codes.
Hope this helps. Leave feedback for others if it helps
Posted on Aug 30, 2009
Testimonial: "Yes this did the trick. I changed the programming code so long ago I could not remember it. "
look on the sticker located inside the outer panelo on the lock. you are going to need to disassemble the unit but it is in there.
Posted on Aug 08, 2010
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