Question about LeapFrog Clickstart My First Computer Pink Leap Frog

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Leapfrog mouse doesn't respond on screen

Our leapfrog will turn on and seems to be connected; but, the mouse arrow will not move at all when we move the physical mouse on the mouse-pad.

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  • barugger Jan 18, 2009

    Same here...you can "click" the mouse and the program reacts...but the cursor doesn't move when you move the mouse

  • ajbrtn Mar 06, 2009

    i have the same problem. i just installed new batteries and this is the first time it has even been turned on. i tried the reset button but to no avail..help!!! my kid's gettin' impatient..lol

  • Gerry Lee May 23, 2013

    Our leapfrog has turned on and work on TV. Put new batteries into keypad and mouse lights up but does not move the arrow on the TV, not do the lights come on on theleyboard unit. There is line of sight between the console (this does light up when turned on. Please help - my little one is upset!

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We had this happen within the first 30 minutes that we owned the Click Start! It still happens periodically when the kids are using it. For us the LED lights are flashing non-stop on the keyboard, and the mouse does not move the cursor on the screen and you cannot "click" on anything either.

Solution: On the underside of the keyboard is a very tiny hole. Push a pin or a paper clip into it, you'll feel some give in there like you are pushing a button. I push it until the lights stop flashing on the keyboard. It's the reset button. So far this has worked for us everytime.

Good luck.

Posted on Jan 19, 2009

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Forgot code for the leap frog and it wont let me get wifi


Wi-Fi Troubleshooting - LeapFrog

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LeapFrog EnterprisesPlease note: If you have gone through all the available troubleshooting on this page and still cannot connect to Wi-Fi, you can purchase and sync apps to your ...

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LeapFrog EnterprisesIf you need to set up your LeapPad's Wi-Fi connection, please click on of the links ... Click here to view the step-by-step instructions on changing the current Wi-Fi ...

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3 Answers

Factory reset of leappad ultra


Download and install Leapfrog connect. If it doesn't download, there's an offline download option available. After installing it, connect your leappad ultra with the usb cable to the pc. power it on. it should get connected. If it doesn't maybe your anti virus software is blocking it. If this happens, go to your antivirus software settings and under firewall rules, select allow for leapfrog connect .exe. Then it should detect your leappad ultra. Go to left hand top corner , select My Products. Then select your leappad ultra. Then goto Settings on the right top corner and in the pop up, select Reset. It will take around 15 - 20 mins to reset it. All data will be erased.

Sep 12, 2013 | Educational Toys

1 Answer

I have a LeapFrog My Pal Violet (and Scout). The have been personalized with my child's name and favorite "things". My question is: How do I reset or clear this personalized information...


Here you are. It took a while to find the instructions!

In addition, if you would like to delete the data on your device prior to recycling, open the LeapFrog Connect program, sync your device via USB to your computer, click on the product you would like to reset from the "My Products" screen, then under "Settings," select "Reset". If you have not downloaded LeapFrog Connect, please follow these instructions to do so.


eWaste

Aug 26, 2011 | LeapFrog My Pal Violet

1 Answer

I have just brought a leapster 2 . the download says it is syncing but then does not show on the handheld. just says your downloads have a problem


You need to re-connect your Leapster 2 to your PC. You have to make sure that the software is already updated both in the PC and in the console. Try to uninstall and re-install the LeapFrog Connect and wait until the software has been configured and update automatically which is until you see the status in LeapFrog Connect screen is "connected". You need to wait at least 10-20 mins for it to be completed I'm afraid.

One more thing, make sure you get the latest LeapFrog Connect Software from LeapFrog website instead of installing it from the supplied CD.

BTW, you can get more downloadable games for your Leapster 2 here:
leapster-2.blogspot.com

Jun 27, 2011 | LeapFrog Leapster 2 Learning System

1 Answer

Leapstar turns on but when you go to sleet name on screen it nor working it displays anmed but will no proceed when using pen to tap screen


Try to uninstall and re-install the LeapFrog Connect and wait until it finish configuring and updated the software both on the PC and the console, It may takes 10-20 mins for it to complete updating.

One more thing, you have to make sure that you get latest LeapFrog Connect software from LeapFrog website instead of installing it from supplied CD.

Instead of 1 starter game and a few demo game that you get from Leapfrog Connect, you can also get more downloadable games for your Leapster 2. You can get it here:
leapster-2.blogspot.com

Jun 26, 2011 | Leapster 2

1 Answer

Hi what does error code #1096 fault detail null mean?


Thanks for using Fixia.

Please try below instructions if they help .

You will want to use the LeapFrog Connect Tag Fixing Tool to see if you can resolve the issue. The instructions for Mac, and PC are listed below:
PC instructions:
1. Begin with LeapFrog Connect closed
2. Click here: http://lfccontent.leapfrog.com/cs/tools/LeapFrogTagFixTool.exe for the download executable file.
3. A File Download box should pop up. Select "Run"
4. You will be prompted for a location to download the program to, you will see a message "Unzip to folder"
5. Click Browse and select your desktop as the location to save the folder
6. Click "Unzip"
7. This should create a folder on your desktop named "LeapFrogTagFixTool
8. On XP: Open the folder and double click on the TagFixTool to open
9. On Vista or Windows 7: Open the folder and right click on the TagFixTool and select "Run As Administrator"
10. Connect the Tag Reader or Tag Junior to the computer and turn it on
11. Click the button "Click once to fix your Tag Reader or Tag Junior"
12. Once the repair process is complete, follow steps printed on the screen to close the program and open LeapFrog Connect.
Mac instructions:
1. Download the LeapFrogTagFixTool.dmg and mount the image. File is located here: http://lfccontent.leapfrog.com/cs/tools/LeapFrogTagFixTool.dmg
2. Drag the FixIt application into your Applications folder.
3. Close the LeapFrog Connect application (if it is open.)
4. From the Applications folder, double-click the FixIt application file to open the LeapFrog Tag Repair Utility program.
5. Connect your Tag Reader or Tag Junior to the computer.
(Make sure your toy is powered on.)
6. To start the repair process, click the "Click once to fix your Tag Reader or Tag Junior" button.
7. Once the repair process is complete, follow steps printed on the screen to close the program and open LeapFrog Connect.
Note: Please be sure to be signed into your admin account and are connecting to a USB port directly on the computer, not a port on the keyboard or other hub.

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1 Answer

Mouse not responding


Not a real suggestion for solving your mouse problem but you can
use Mousk until your mouse problem is fixed. www.channels.nl/mousk

Apr 24, 2010 | LeapFrog Clickstart My First Computer

1 Answer

When i turned on the leapfrog and asked me to log in my name it doesn't let me go in when i press it with the leapfrog pen


the screen needs to be re-calibrated. Do this: while powering on the Leapster, hold down the ? key. If it's been worn off, it's the round key on the left hand side above the t-arrow keys and it's the middle button. A new screen will come up that lists Base Info Cart 1 Info, Cart 2 Info, Cart 3 Info. In the right hand corner is a "A" that you can touch with pen beside it, it says "Touch Calib" Touch on that.It will say starting...then in the upper left hand corner there is a +. touch it with pen. it will move to bottom left hand corner. Touch it with pen. It will move to right bottom corner. touch with pen. It will move to upper right hand corner. Touch with pen. It will move to the center of the screen. Touch with pen. Repeat until you come back to the Base Info screen. You're DONE! Power off and on again and you should be all set! Good luck!!

Feb 28, 2010 | LeapFrog Leapster 2 Learning System

1 Answer

The leapfrog clickstart lights aren't communicating. Same problem as first poster


Call Leapster. You can send that in and get a new or refurbished same product.

May 29, 2009 | LeapFrog ClickStart Educational Software:...

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