Question about LeapFrog Clickstart My First Computer Pink Leap Frog

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Leapfrog mouse doesn't respond on screen

Our leapfrog will turn on and seems to be connected; but, the mouse arrow will not move at all when we move the physical mouse on the mouse-pad.

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  • barugger Jan 18, 2009

    Same here...you can "click" the mouse and the program reacts...but the cursor doesn't move when you move the mouse

  • ajbrtn Mar 06, 2009

    i have the same problem. i just installed new batteries and this is the first time it has even been turned on. i tried the reset button but to no avail..help!!! my kid's gettin' impatient..lol

  • Gerry Lee May 23, 2013

    Our leapfrog has turned on and work on TV. Put new batteries into keypad and mouse lights up but does not move the arrow on the TV, not do the lights come on on theleyboard unit. There is line of sight between the console (this does light up when turned on. Please help - my little one is upset!

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We had this happen within the first 30 minutes that we owned the Click Start! It still happens periodically when the kids are using it. For us the LED lights are flashing non-stop on the keyboard, and the mouse does not move the cursor on the screen and you cannot "click" on anything either.

Solution: On the underside of the keyboard is a very tiny hole. Push a pin or a paper clip into it, you'll feel some give in there like you are pushing a button. I push it until the lights stop flashing on the keyboard. It's the reset button. So far this has worked for us everytime.

Good luck.

Posted on Jan 19, 2009

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Posted on Jan 02, 2017

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Leappad does not respond to stylus


It could be one of several things, a system reset, a firmware update but it sounds like a screen cable has become disconnected or similar fault. Before doing anything, is it still under warranty, if so its best to go back to the vendor or leapfrog and request an exchange. Here's the url to their support page.

http://www.leapfrog.com/en/pages/support/product_pages/LeapPad.html

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