Question about Epson PictureMate InkJet Photo Printer

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How do I perform a Chip reset for T557 ink cartridge

After only using a new replacement cartridge slightly.. My Epson Picturemate 500 Deluxe is displaying and Error Code:P And is requesting a new ink cartridge. Is their a way to reset the chip on the current ink cartridge, so that it will recognize it as new and use the rest of the ink in it? Thank you.

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  • 66 Answers

It is done with sotware.

Posted on Jan 02, 2013


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Posted on Jan 02, 2017

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SOURCE: epson sx600fw will not recognize a new ink cartridge (jettec)

use a q-tip with some rubbing alcohol to clean the electrial connections on the ink cartridge and more importantly the printer. after you clean them make sure to use a dry q-tip to wipe off the haze the alcohol will leave. if this does not work you can do a partial reset on the printer.

Posted on Jun 05, 2009

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Report this to Epson Support.
Remove all cartridges and switch the printer off
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Posted on Feb 11, 2008

sherlyn c
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SOURCE: My Epson NX 400 is giving me this error message:Error B88/69/68 C

Try to run the ink pad reset utility software.
Please log on to The software runs on win xp and win vista.

Posted on May 03, 2009

  • 11 Answers

SOURCE: Epson printer says "cannot recognize ink cartridges".

Are you using genuine epson cartridges? Many generics simply dont work on the newer printers. Once the printer decides the cartridge is empty, it sends a signal to the chip and that's it. You might hear ink, but if the chip says empty you can't use it. It also has the annoying habit of doing this when there's still 10-15% of the ink left.
I use reusable cartridges from They hold 2/3 more ink and the chips automatically reset to full if you remove and re-insert the cartridge. Instead of replacing the entire cartridge when it's empty, you pop out an internal ink tank and replace just that. So you know the chip has already been recognized by your printer. The ink tanks cost under $3. I think these are a brilliant invention.

Posted on Jul 07, 2009

  • 7 Answers

SOURCE: My picturemate 500 is stating it needs a new ink pad

there are actually three ink pads in this model, only one has a sensor and is monitored by an electronic counter. there is a long one located under the the print head as it is printing, and a small rectangular one located on the far right side of the printer and this is the one that gets used during cleaning, and it also helps to park the printhead when you turn the power off The biggest on is located on the very bottom of the plastic base of the printer. The pad you are speaking about is the rectangular one. The only way to reach this pad is to remove the upper assembly of the printer--which means you remove alot of screws the main circuit board, the plastic covers on the ends---5 quick connctors on the back of the mainboard and a total of 8 ribbon connectors--ALL CAN BE DONE WITH NO PSECIAL TOOLS REQUIRED!

A sensor WITHIN the main ink waste pad indicates when the pad is getting soaked. There is also an electronic "counter" which can be reset off of the mainboard, if you have the right software. The photomate 500 has a design limit of roughly 5200 pictures before this sponge gets all soaked up with ink. I have just been using qtips to soak up the ink. I cannot find parts **** as print heads, or inkpads to order online.

If you like, make a post here and I will share pictures I have taken (plus some pages from the service manual......

Posted on Nov 07, 2009

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Hello the team of experts i have an Epson picturemate 500 printer which shows the pad which absorb ink during head cleaning is being saturated replace the genuine Epson cartridge t557 . after disassembling...

The waste ink pad is inside the T557 cartridge. It is mounted under the top cover and is seriously difficult to clean out. You have to carefully split the cartridge along the seams (it is held together with internal clips) and then flush the waste ink pad and then get it dry. Having done that there is no guarantee that the machine will change the message as it is the result of an internal electronic count. It is possible to reset the chip on the cartridge which resets the page count with a chip-setter often available with refill kits.

Nov 17, 2017 | Epson Office Equipment & Supplies

2 Answers

Can anyone help me with a Code:P on a Epson PrinterMate Deluxe 500 with a Print Pack T5570? OK so while trying to clean the print heads many times it gives me a Code:P and says to replace the cartridg

My main thought is why do you need to clean the print head so much, because on nearly all Epson machines I have come across actually use up ink during the cleaning process and if you clean the head too often you empty the cartridges, which are not exactly huge capacity in the first place, very quickly. The circuit board/chip on the cartridge records the amount of ink used, and a lot of cleaning may run one of the colours out. I give below a link to the Epson site which has a number of links about your printer which may help. I found the Product Information Guide quite good, especially the last few pages which referred to the head cleaning.
Epson PictureMate Deluxe Viewer Edition Compact Photo Printer
I have also found the following company very good for inks, both original and compatible. (Having seen the price of Epson original cartridges I'm not surprised you are a little miffed about their lack of longevity!!!
Epson PictureMate Ink Cartridges Genuine Compatible
Hope this helps

Nov 07, 2014 | Office Equipment & Supplies

1 Answer

Epson picturemate deluxe I installed a new ink cartridge but the screen says there is no cartridge.

reload,shut off and turn back on several times till it fids that it has been replaced!

Jan 24, 2013 | Epson PictureMate (C11C618001) Deluxe...

1 Answer

Epson picturemate deluxe I installed a new ink cartridge but the screen says there is no cartridge.

It can be various reasons like..

Didn't remove protective tape on cartridge.
Didn't properly seat cartridge.
Contacts on carriage need to be cleaned.

You can clean them by cleaning the contacts on the old "empty" cartridges, then installing/removing them a few times.

**If you need any kind of technical assistance you can contact support cell at here

Jan 24, 2013 | Epson PictureMate (C11C556001) InkJet...

1 Answer

I installed a new ink cartridge but the screen says there is no cartridge or it is not installed properly or is not recognized.

I have the same issue. It does not matter if there is a new cartridge, an old cartridge, a reset chip cartridge in the printer, it just gives the same error message.

Jun 18, 2010 | Epson PictureMate (C11C556001) InkJet...

1 Answer

Ink cartridge shows error

replace cartridge, some times the cartridge dries out fast

Dec 07, 2009 | Epson PictureMate Photo Printer

1 Answer

Even with a new cartridge it says empty cartridge and won't print

are you using a generic ink cartridge? and just for added information, picturemate cartridges or so some epson inks do have expiration dates, pls check because if you have them stored for quite sometime the tendency is that the inks will harden up. then it will not distribute ink to your nozzle.

another thing troubleshooting steps, have you tried to perform a cleaning cycle? try to do it for about 4 or 5 times. then try to print. pls be advised that it will take in a certain amount of inks to clear the cloggs and force it out.

or before installation of the cartridge, did you shake them? for about 5 times then insert it back

Sep 27, 2009 | Epson PictureMate 500 InkJet Photo Printer

4 Answers

My pad is saturated... any ideas .an error code t557 keeps coming up

It will only take 10 min to get to the sponge, i can send you pix from the service manual if you want!

Jul 05, 2009 | Epson PictureMate (C11C556001) InkJet...

1 Answer

EPSON PictureMate will not recognise printer cartidge.

This happened to me. I could not get any help. So I swabed the contacts w/alcohol and success!! Mind you, my Picture Mate is over 2 years old, I would not try this w/a printer under warranty unless directed by Epson.

Good Luck

Dec 24, 2008 | Epson PictureMate Flash PM 280 InkJet...

1 Answer

Need manual for a epson picturemate deluxe 500


If you want the USERGUIDES and MANUALS for this printer, click HERE

Thanks for using Fixya!

Aug 07, 2008 | Epson PictureMate 500 InkJet Photo Printer

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