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Outlook 2007 BCM no-show in Contacts section - Windows Mobile 6.1

I have a HTC Touch-Pro phone loaded with Mobile 6.1. I have everything loaded and there are no problems except the BCM files are in their own area and not in the Contacts section. I can go into BCM and make phone calls and email out, however if I have to CC someone I cannot because it goes to Contacts, not the BCM area. I also cannot use any other programs that reference back to the Contacts area, like favourite phone numbers, recognizing calls, adding new numbers from phone calls, and the list goes on. This is a serious problem for convenient usage of the phone. Everything else about the phone I like
Is there any way you know of to fix this problem?

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  • linward Jan 19, 2009

    Thx ananimus3. We already did that one and I was surprised - it only took about 15 minutes to do. I am not going to update that way all the time - about every 2 weeks or so. Not great, but at least it works like it should and I still have my BCM data on the phone as well.

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Sorry, linward. There's currently no easy solution for your problem. It seems MS is still working on fleshing out the BCM Mobile program further, but right now what you've seen is what you've got.

There are ugly workaround options, but anytime you want to update your information it could take a solid hour or two to run through. These involve exporting your BCM data via a CSV file, editing out unneeded fields in Excel, then importing the edited CSV file into your Outlook contacts and syncing. :-/

Posted on Jan 19, 2009

  • ananimus3 Jan 20, 2009

    If it's any consolation I had a similar issue with getting contacts out of ACT! for a company I worked for a couple years back. Had to use the same solution. Quite tedious for a database with over 2,000 contacts.

    Good luck!


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