Question about Jenn-Air 22 cu. ft. Expressions Collection Side-by-Side Refrigerator JCD2289AT
THE FREEZER IS NOT MAKING ICE AND THINGS WERE THAWING OUT. WE LOWERED THE TEMPERATURE OF THE FREEZER. IT IS NOW COLD IN THERE BUT STILL NO ICE AND NOW THE REFRIGERATOR SIED IS NOT COLD.
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
After reading this forum and other places I was pretty sure that luck of defrosting is a symptom and the defrosting timer relay is the most likely problem in my case. I must say that my Jenn-Air JCD2289AT refrigerator was occasionally creating rattling sounds in the upper right corner under the panel. I suspected some relay malfunction. This sound lasted for almost a year and then stopped. Refrigerator lost the temperature while working continuously without turning off. I went to a local parts shop and they had this defrost timer in stock. They said that the item is very popular and they always keep it in their stock. Calling technician would cost me $80 and the part was also $80 (not returnable). I’ve made my best bet and bought the part. I removed the panel and found the timer small board (2x3 in) in the upper right side. Make sure unplug refrigerator from power before changing it. The new part is coming in a plastic case, while the old part was without a case. I removed the cover to take picture and compare. My old part had a relay with a bulge on a side apparently due to burned contacts inside (see photo),
while the relay on the new one was perfectly square.
This is a picture without a cover.
I turned on the refrigerator and didn’t see any difference. Obviously, it needs defrosting. I was afraid that automated defrosting at a random time would flood my kitchen, so I opened up the panel in the freezer part to expose coils. Here I took an opportunity to check heating element with a relay. The relay was in “on” position, as supposed to while immersed into ice. The heater showed a resistance of 22.6 ω, and I thought it was OK.
This is partially thawed situation (I used a hair drier).
On the bottom left of the compartment I discovered a 2x3 inch opening connecting the freezer and refrigerator compartments. It was initially completely clogged with ice. That’s why the temperature in refrigerator part was so high, while the freezer stayed cold.
This is a veiw from refrigerator compartment. The hole is ~ 6 inches above the bottom on the left side. It provides cold air from the freezer compartment. If I checked it first, it would give me a clear idea what was going on.
I tried to collect water as much as possible not to overfill the tray under refrigerator.
Still the water spilled onto the floor. I pushed down on the front side of the tray and made a controlled spill. Now the tray had extra room for any residual water.
Refrigerator is working normally now.
This was the second strike. I am planning to move it to the garage and buy another brand. I think Jenn-Air/Maytag engineers are not smart enough to use old fashion electromagnetic relays. Technology offer more reliable electronic switches now for at leas several decades.
Posted on Aug 19, 2008
SOURCE: Jenn-Air fridge not cooling
Yes, the problem is most likely with the
"ADAPTIVE DEFROST ENCL.
I just watched my repair guy fix our fridge with this same problem ($232.75 later). What is happening, is that the freezer coil no longer defrost itself. Cold air cannot then blow into the refrigerator side anymore. To fix, remove cover at the bottom of the freezer and manually defrost the coils with warm water ... use bath towels at bottom of freezer to soak up the water. Replace the cover and then go to the refrigerator side. Remove the plastic cover at the top of the compartment to access ("ADAPTIVE DEFROST ENCL. 61005988).. This is a small plastic box measuring 3 1/8" x 3 3/4".
Simply un-plug the wires, and plug- in the new unit, then re-assemble with just a few screws. The retail cost of the part is $92 from the appliance guy, but you can probably find it on the net far cheaper.It's a really easy job that can be done by anyone slightly handy ...and you will probably save yourself at least $100 in the process. The next time this happens, I know what to do. It shouldn't take more than 1/2 hour for the whole process. If you mess up (which I'm pretty sure you won't) you should save some dis-assembly labor for your technician and some $ in the process. It's really easy to fix!
Posted on Jun 28, 2010
Cut everything off for a few minutes then turn it back on and listen for a click from the compressor relay as the compressor tries to start.
Is the compressor motor running.If no check starter/overload relay. Check to see if the condenser fan at the back underneath near the compressor is running. If no check fan.
Are the condenser coils near there warm or room temp. should be warm
Is the evaporator fan in the freezer running. It blows cold air into the fridge side through a damper in the wall between the freezer and fridge. Make sure the damper is open.
Below the evaporator fan is the evaporator coils. Remove the back cover in the freezer to observe the frost pattern. Light frost everywhere(NORMAL) or a partial pattern of ice(LOW ON FREON) or nothing(LOW FREON OR COMPRESSOR PROBLEM).
Posted on Jul 13, 2010
Tips for a great answer:
Replacement parts can be
purchased at any of the following web sites:
Before going to buy any parts
Go through this troubleshooting help links.
This is list of refrigerator problems,
which is normally faced in refrigerator.
You can go through the details, by clicking the link below:---
Refrigerator is not cooling properly?
Both refrigerator and freezer not cooling properly in refrigerator?
The ice maker not working: ---
Compressor not running on refrigerator?
Water dispenser not working on refrigerator?
These will help.
Dec 23, 2012 | Jenn-Air JCB2059G Bottom Freezer...
Jul 02, 2011 | Jenn-Air JSD2789GES Side by Side...
May 03, 2011 | Jenn-Air JFC2087HRS Side by Side...
Aug 24, 2010 | Jenn-Air Freezer Jenn Air Clear Cube Ice...
Jan 09, 2010 | Jenn-Air JCD2389G Side by Side...
Sep 07, 2009 | Jenn-Air JFC2089H Bottom Freezer French...
Oct 07, 2008 | Whirlpool GS6NBEXR Side by Side...
67 people viewed this question
Usually answered in minutes!
Step 2: Please assign your manual to a product: