Question about Jenn-Air 22 cu. ft. Expressions Collection Side-by-Side Refrigerator JCD2289AT

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Jenn-air refrigerator model JCD2289AT not cooling or making ice


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Posted on Jan 02, 2017

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SOURCE: Increasing ice AND temperature paradox

After reading this forum and other places I was pretty sure that luck of defrosting is a symptom and the defrosting timer relay is the most likely problem in my case. I must say that my Jenn-Air JCD2289AT refrigerator was occasionally creating rattling sounds in the upper right corner under the panel. I suspected some relay malfunction. This sound lasted for almost a year and then stopped. Refrigerator lost the temperature while working continuously without turning off. I went to a local parts shop and they had this defrost timer in stock. They said that the item is very popular and they always keep it in their stock. Calling technician would cost me $80 and the part was also $80 (not returnable). I’ve made my best bet and bought the part. I removed the panel and found the timer small board (2x3 in) in the upper right side. Make sure unplug refrigerator from power before changing it. The new part is coming in a plastic case, while the old part was without a case. I removed the cover to take picture and compare. My old part had a relay with a bulge on a side apparently due to burned contacts inside (see photo),
cbf6fab.jpg while the relay on the new one was perfectly square.
c49b9ad.jpg This is a picture without a cover.
I turned on the refrigerator and didn’t see any difference. Obviously, it needs defrosting. I was afraid that automated defrosting at a random time would flood my kitchen, so I opened up the panel in the freezer part to expose coils. Here I took an opportunity to check heating element with a relay. The relay was in “on” position, as supposed to while immersed into ice. The heater showed a resistance of 22.6 ω, and I thought it was OK.
e207d3c.jpg This is partially thawed situation (I used a hair drier).
On the bottom left of the compartment I discovered a 2x3 inch opening connecting the freezer and refrigerator compartments. It was initially completely clogged with ice. That’s why the temperature in refrigerator part was so high, while the freezer stayed cold.
05b8f22.jpg This is a veiw from refrigerator compartment. The hole is ~ 6 inches above the bottom on the left side. It provides cold air from the freezer compartment. If I checked it first, it would give me a clear idea what was going on.
7aee4b8.jpg I tried to collect water as much as possible not to overfill the tray under refrigerator.
Still the water spilled onto the floor. I pushed down on the front side of the tray and made a controlled spill. Now the tray had extra room for any residual water.
Refrigerator is working normally now.
This was the second strike. I am planning to move it to the garage and buy another brand. I think Jenn-Air/Maytag engineers are not smart enough to use old fashion electromagnetic relays. Technology offer more reliable electronic switches now for at leas several decades.
Happy end

Posted on Aug 19, 2008

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SOURCE: Warm Fridge Section, Cool freezer section

Problem seems to be solved. I unplugged it for a short time and plugged it back in. I'm guessing it needed to be re-set.

Posted on Jun 12, 2009

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SOURCE: My Jenn Air refrigerator ice maker quit working

My Jenn-Air refrigerator (JRSD2790) quit making ice, dispensor works, water dispensor works. Do I need to replace the entire
ice maker?

Posted on Feb 13, 2010

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SOURCE: Jenn-Air fridge not cooling

Yes, the problem is most likely with the
I just watched my repair guy fix our fridge with this same problem ($232.75 later). What is happening, is that the freezer coil no longer defrost itself. Cold air cannot then blow into the refrigerator side anymore. To fix, remove cover at the bottom of the freezer and manually defrost the coils with warm water ... use bath towels at bottom of freezer to soak up the water. Replace the cover and then go to the refrigerator side. Remove the plastic cover at the top of the compartment to access ("ADAPTIVE DEFROST ENCL. 61005988).. This is a small plastic box measuring 3 1/8" x 3 3/4".
Simply un-plug the wires, and plug- in the new unit, then re-assemble with just a few screws. The retail cost of the part is $92 from the appliance guy, but you can probably find it on the net far cheaper.It's a really easy job that can be done by anyone slightly handy ...and you will probably save yourself at least $100 in the process. The next time this happens, I know what to do. It shouldn't take more than 1/2 hour for the whole process. If you mess up (which I'm pretty sure you won't) you should save some dis-assembly labor for your technician and some $ in the process. It's really easy to fix!

Posted on Jun 28, 2010

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SOURCE: Jenn Air JCD2389GTB side-by-side refrigerator freezing & cooling

Cut everything off for a few minutes then turn it back on and listen for a click from the compressor relay as the compressor tries to start.
Is the compressor motor running.If no check starter/overload relay. Check to see if the condenser fan at the back underneath near the compressor is running. If no check fan.

Are the condenser coils near there warm or room temp. should be warm

Is the evaporator fan in the freezer running. It blows cold air into the fridge side through a damper in the wall between the freezer and fridge. Make sure the damper is open.

Below the evaporator fan is the evaporator coils. Remove the back cover in the freezer to observe the frost pattern. Light frost everywhere(NORMAL) or a partial pattern of ice(LOW ON FREON) or nothing(LOW FREON OR COMPRESSOR PROBLEM).

Posted on Jul 13, 2010

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There are several factors why a refrigerator tops making ice. We will look on the most common factors and give you some troubleshooting that you can do to fix the issue.Before doing any checking or repair please unplug the refrigerator, remember your safety.

1. Check the shut-off arm - An arm extends away from the ice maker over the ice cube bin. During each ice making cycle, the arm rises up and then drops back down after the new ice is dumped into the ice cube bin. For proper operation, confirm that arm is in the lowered position and that nothing is blocking it from normal movement.
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dear sir/madam
please make sure first your freezer,s defrost mode selecter set on auto mode or it,s set on auto defrosting mode. if it.s or freezer making continuously ice in ice bin then defrosting control device or temperature controller is not working for repair it please contact to your maintenance personnel for replace it .i hope after that it will work properly.

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