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Can't figure out how to use my HP All-in-One to scan?

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Go to the HP support website. Type in your model number .Download a manual for instructions. 
http://welcome.hp.com/country/us/en/support.html

Posted on Jan 18, 2009

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Unable to scan on my HP psc 2410. I have a new laptop with windows 7. Now printing okay but the driver on laptop doesn't seem to support the scanning option


With your printer in a USB port, type WIAACMGR onto Windows start bar line and hit enter. This will establish connection with your printer for scans - only I cannot yet figure out how to do PDF conversions. Hope this helps.

Jul 14, 2011 | HP PSC 2410 All-In-One InkJet Printer

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When I touch the Scan Menu button, and choose scan to computer I get a message that states: No Scan Options I have been scanning for a year. This happened suddenly and I can't figure out why


Hi


Thanks for using FixYa. Due to any reason when the HP Communications process fails the HP Scan application won’t work. To resolve the issue you’ll need to follow the procedure as given below---

  1. Force Quit HP Communications (if running)
  2. Force Quit HP Scan (if running)
  3. Turn the printer off
  4. Turn the printer on
  5. Select Scan Picture from the HP Director application
  6. When the HP Scan application complains, press Reset
  7. HP Scan will then hang, but HP Communications will restart
  8. Force Quit HP Scan (again)
  9. Select Scan Picture from the HP Director application (again)

Please do accept the solution if the issue is resolved or else revert for further assistance.


Thanks

Rylee

Nov 28, 2009 | HP Printers & Copiers

1 Answer

I can't figure out how to scan multiple pages to one file


Hi There !!

Thank you for choosing fixya.com

It is possible to scan different batches scanned from the ADF into one PDF file. When loading more pages in the ADF after the first realm is finished, it asks if you want to continue scanning to the same file. After that, it will continue scanning to the same file. However, this feature can be selected in the Adobe Acrobat application itself. From HP software, if we load the paper after one realm of paper in the ADF is finished, it will scan the second realm to a different file. If you want to continue scanning to the same file, you need to have either Acrobat Exchange or Adobe Acrobat installed on the computer. Adobe Reader will not provide this feature. After installing either Adobe Acrobat or Acrobat Exchange, perform the following steps to scan pages to a single file:
  1. Make sure your scanner is turned on.
  2. Start Acrobat Exchange or Adobe Acrobat.
  3. Put the document into the scanner (usually face down on the scan bed).
  4. In Adobe Acrobat, click File , then Import , and Scan .
  5. Select the device and whether you are scanning a single- or double-sided document.
  6. The scanning software opens and the scanner completes a preview scan.
  7. When the preview scan comes up, make any adjustments you would like, including selecting the area you want to appear in the final scan.
  8. Click Scan . This will get the final scan into the computer.
  9. Your scanning software should take you back to Adobe Acrobat.
  10. In Adobe Acrobat, you should see a small window asking you if you want to scan another page. If the document you are scanning has more than one page, click the Next Page button. If this is the only page, click Done .
    NOTE: Scanning multiple pages causes each page to append to the previously scanned page. If you have multiple pages, but want them to be in different files, click Done after each page to create separate files.
  11. When you have scanned the last page, click Done on the window described in step 10.
  12. Your scanned pages will open in Adobe Acrobat. Scroll through to make sure that everything is there.
  13. Click File , and then Save As to name your file and save it.
Still unable to figure out, How to do this? Here are some tutorial on HP website that might help.

http://h20000.www2.hp.com/bizsupport/TechSupport/SupportTaskIndex.jsp?lang=en&cc=us&taskId=120&prodSeriesId=1161389&prodTypeId=18972&supportTaskId=23095


Hope this would help.

Regard's
Anurag Shukla

Sep 04, 2009 | HP LaserJet 3055 All-In-One Printer

1 Answer

Printer will not scan pictures.


Introduction To use the scan features, the HP All-in-One and computer must be connected to each other and turned on. The HP All-in-One software must also be installed and running on the computer prior to scanning. To verify that the HP All-in-One software is running on a Windows computer, look for the HP Digital Imaging Monitor in the system tray at the lower right side of the screen, near the time. NOTE: Closing the HP Windows system tray icon can cause the HP All-in-One to lose some of its scan functionality and result in a No Connection error message. If this happens, correct it by restarting the computer or by starting the HP Image Zone software. Follow the instructions below to scan documents from the all-in-one to an application. Make a Scan Step one: Load paper
  1. Open the paper tray door. Figure 1: Opening the paper tray door c00315283.gif
  2. Pull the paper tray extender toward you, as far as it will go. Flip the paper catch at the end of the paper tray extender to open the extender the rest of the way. WARNING: Legal paper might get caught on the paper tray extender if it is fully extended when you print onto legal paper. To avoid a paper jam when using legal-size paper, do not open the paper tray extender.
  3. Squeeze and hold the tab on the top of the paper-width guide, then slide the paper-width guide to its outermost position. Figure 2: Sliding the paper-width guide to the outermost position c00315284.gif
  4. Tap a stack of paper on a flat surface to align the edges, and then check the paper for the following:
    • Make sure it is free of rips, dust, wrinkles, and curled or bent edges.
    • Make sure all the paper in the stack is the same size and type.
  5. Insert the stack of paper into the paper tray with the short edge forward and the print side down. Slide the stack of paper forward until it stops. NOTE: If using letterhead, insert the top of the page first with the print side down. For more help on loading full-size paper and letterhead, refer to the diagram engraved in the base of the paper tray. Figure 3: Inserting paper into the all-in-one c00315285.gif Squeeze and hold the tab on the top of the paper-width guide, then slide the paper-width guide inward until it stops at the edge of the paper. Figure 4: Sliding the paper-width guide to the edge of the paper c00315286.gif Do not overload the paper tray; make sure the stack of paper fits within the paper tray and is no higher than the top of the paper-width guide.
Step two: Load the original NOTE: Many of the special copying features will not work correctly if the glass and lid backing are not clean.
  1. Lift the lid and place the original face down on the left front corner of the glass, with the sides of the original touching the left and bottom edges. NOTE: For more help on loading an original, refer to the guide engraved under the glass.
  2. Close the lid.
Step three: Scan to an application NOTE: To use this feature, you must have installed the full software package and the HP Digital Imaging Monitor must be running.
  1. Press Scan on the control panel. A preview image of the scan displays in the HP Document Viewer window on the computer, where you can edit it.
  2. Click Done or Finish in the software. The HP All-in-One sends the scan to the HP Image Zone software, which automatically opens and displays the image.
NOTE: To stop scanning, press the Cancel button on the control panel, or in the HP Image Zone software, click Cancel . Have a good day,

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