To use the scan features, the HP All-in-One and computer must be connected to each other and turned on. The HP All-in-One software must also be installed and running on the computer prior to scanning.
To verify that the HP All-in-One software is running on a Windows computer, look for the HP Digital Imaging Monitor in the system tray at the lower right side of the screen, near the time.
Closing the HP Windows system tray icon can cause the HP All-in-One to lose some of its scan functionality and result in a No Connection
error message. If this happens, correct it by restarting the computer or by starting the HP Image Zone software.
Follow the instructions below to scan documents from the all-in-one to an application.
Make a Scan
Step one: Load paper
Step two: Load the original
Open the paper tray door.
Figure 1: Opening the paper tray door
Pull the paper tray extender toward you, as far as it will go. Flip the paper catch at the end of the paper tray extender to open the extender the rest of the way.
Legal paper might get caught on the paper tray extender if it is fully extended when you print onto legal paper. To avoid a paper jam when using legal-size paper, do not open the paper tray extender.
Squeeze and hold the tab on the top of the paper-width guide, then slide the paper-width guide to its outermost position.
Figure 2: Sliding the paper-width guide to the outermost position
Tap a stack of paper on a flat surface to align the edges, and then check the paper for the following:
Make sure it is free of rips, dust, wrinkles, and curled or bent edges.
Make sure all the paper in the stack is the same size and type.
Insert the stack of paper into the paper tray with the short edge forward and the print side down. Slide the stack of paper forward until it stops.
If using letterhead, insert the top of the page first with the print side down. For more help on loading full-size paper and letterhead, refer to the diagram engraved in the base of the paper tray.
Figure 3: Inserting paper into the all-in-one
Squeeze and hold the tab on the top of the paper-width guide, then slide the paper-width guide inward until it stops at the edge of the paper.
Figure 4: Sliding the paper-width guide to the edge of the paper
Do not overload the paper tray; make sure the stack of paper fits within the paper tray and is no higher than the top of the paper-width guide.
Many of the special copying features will not work correctly if the glass and lid backing are not clean.
Step three: Scan to an application
Lift the lid and place the original face down on the left front corner of the glass, with the sides of the original touching the left and bottom edges.
For more help on loading an original, refer to the guide engraved under the glass.
Close the lid.
To use this feature, you must have installed the full software package and the HP Digital Imaging Monitor must be running.
Press Scan on the control panel. A preview image of the scan displays in the HP Document Viewer window on the computer, where you can edit it.
Click Done or Finish in the software. The HP All-in-One sends the scan to the HP Image Zone software, which automatically opens and displays the image.
To stop scanning, press the Cancel
button on the control panel, or in the HP Image Zone software, click Cancel
Have a good day,