Question about Dakota 2786-6 Wristwatch

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Lose or gain time?

I recently purchased a Dakota (clip-on) belt watch and from time to time it is exactly 1-2 hours behind - once it was 1 hour ahead (?). In the beginning I thought I might have set it wrong, but then on 2 other occasions the time was not accurate. The minutes seem to be accurate, but the hours are not. Does this happen when the battery is low? Or is it something mechanical?

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  • David Shaub May 11, 2010

    Are you in a "Daylight Savings Time" zone?

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We are sorry to read of the trouble you have experienced with your Dakota watch. The problem you have described is typically a mechanical issue that requires a movement overhaul completed by our repair department. Depending on the details of your purchase (date, place of purchase, receipt, etc) this service may be covered under warranty. To determine how to submit your watch for repair, please visit your nearest Dakota Watch Company store location, or contact our Customer Service by email at customerservice@dakotawatch.com, or by phone at 1-888-459-0404. Thank you!

Posted on May 21, 2009

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