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Pelonis units are manufactured by Midea Group. You will need to contact them for the manual they can be found at the following link:Download or Via their contact page (depending on your country):Download
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yOU SHOULD BE ABLE TO USE THE SERIAL AND MODEL NUMBERS. The factory technician will ned those at the least.Look up the Midea on the internet and get the factory rep to explain the warranty or the dealer you purchased the unit. Good Luck
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