Question about Compaq Presario X1000 Notebook

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Acer laptop screen is black when I turn it on

I bought a new wireless mouse (microsoft moblie mouse 3000) and plugged it in. I got a pop up that said device failed to install properly and then a frozen screen. I pushed the power button off and when I try to turn it back on I get a black screen. My laptop is an Acer Aspire 5100.

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  • robinw970 Jan 18, 2009

    I have windows vista

  • robinw970 Jan 18, 2009

    Tried F8 upon startup but still black screen. No success with this solution.

  • sutsav May 11, 2010

    clarify ur windows version

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Press f8 at system startup and boot into safe mode.. then uninstall the device.

Posted on Jan 18, 2009

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1 Answer

How do I connect a microsoft wireless moblie mouse 3000 to my laptop?


Press the button on the back of the mouse to free the battery cover on top.

Remove the battery cover and put the supplied AA battery into the mouse.

Replace the battery cover.


Insert the wireless USB dongle into a USB port on the laptop or desktop computer.


Move the mouse and watch your computer screen.

Confirm that the mouse is connected by making the cursor move.


Hope this helps

Sep 26, 2012 | Microsoft Wireless Mobile Mouse 3000

1 Answer

My Microsoft wireless mobile mouse 3000 isn't responding, both the lights are on (the receiver and mouse) but its not tracking on my laptop screen. I tried re-syncing it buy not luck. I also tried...


Make sure there is nothing touching the trackpad on the laptop, as that will stop the mouse functioning correctly.

You could also try attaching the receiver to a different USB port on the laptop, to make sure it isnt a dead USB port.

Lastly, you could try downloading and re-installing the drivers from http://support.microsoft.com/kb/258785

Aug 22, 2011 | Microsoft Wireless Mobile Mouse 3000

1 Answer

Mouse pad wont work


if this computer is new, return it and buy a new one. if you can't return it anymore, buy a mouse and plug it in. it's your best hope.

Jul 26, 2010 | Acer Aspire 3000 Notebook

1 Answer

Microsoft Wireless Mobile Mouse 3000 can't connect!!


well doae the mouse run on batteris if thas the case then you just new batteris

Feb 15, 2010 | Microsoft Wireless Mobile Mouse 3000

1 Answer

I have a microsoft wireless mobile mouse 3000. I


try to look at if you plugged it properly. or bring it where you bought it and ask your question to them

Dec 20, 2009 | Microsoft Wireless Mobile Mouse 3000

1 Answer

Mouse won't allow laptop to go into sleep mode


Unplug the USB port when it is not in use. It will also save the battery which die quickly if left plugged in to PC.

May 29, 2009 | Microsoft Wireless Mobile Mouse 3000

1 Answer

Cursor not moving on screen


When you plug in the mouse you need windows to pop up and say found new hardware,and it will install a generic driver. I would shut down and restart and then plug it in again, if this does not work try installing the driver from disk that came with mouse, unplug mouse, install,plug it back in and try it.
Hope it works for you.

Mar 21, 2009 | Microsoft Wireless Optical Notebook Mouse...

1 Answer

Microsoft Wireless Mobile Mouse 3000 shuts down my computer


This is the sign that mouse if faulty because if the laptop detects a threat from the USB ports, usually power related, to protect the parts, it turs off.

Advise to change the mouse...

Mar 11, 2009 | Microsoft Wireless Mobile Mouse 3000

1 Answer

Mouse problem MSK-1023


Look at the bottom of the 1023 Microsoft Wireless mouse with the USB part removed.

Toward the bottom of the cavity find a little black switch whose purpose is to turn off the mouse when you reinsert the USB transmitter back into the bottom of the mouse.

Mine had a bit of crud in it which prevented the switch from popping out and turning on the mouse when I removed the USB portion.

:) Paul in Napa

Nov 07, 2008 | Microsoft Wireless Notebook Optical Mouse...

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