Question about SanDisk Sansa e260 MP3 Player

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What can i do is it frozen or what?

I turn it on and i only get the dial blue light no image nor sound what can i do? i tried plugging it to computer and to the outlet and still only get the blue light of the dial after a while the light turns off I do not see any instructions in the manual. Thanks for your help Isabel

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Thanks I jsut held the power button down and the middle button for like 7 seconds and it worked

Posted on Jun 29, 2007

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Yes mine had the same problem except I didn't even get the blue light. But I just held the power button down for about 20 seconds and it worked agian! good luck

Posted on Jun 27, 2007

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I contacted sandisk and they provided a very complicated solution which includes downloading a file ( http://www.sandisk.com/Assets/File/Downloads/firmware/e200fw01.00.12.exe ) taking the battery out for 5 minutes and pressing the record button with the hold.... I think it worked for me Check their page and write about the problem they are very friendly you can also call them on a 0800 number for your country https://www.customernation.com

Posted on Jun 26, 2007

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You can reset it by holding the 'power' button down for 15 seconds just in case you were wondering.

Posted on Jun 26, 2007

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Try to restart it and or reboot it you can also let the battery drain completely before you try the first two things. If it does not work, perhaps it is the motherboard that is the problem. Thank you, Connie

Posted on Jun 25, 2007

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Posted on Jan 02, 2017

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Please do the following carefully and let me know result :
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Here's some tricks I would try...
1. Verify the monitor's power cord is plugged firmly into the wall outlet and the back of the monitor.
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http://waterheatertimer.org/images/GE%2050462%207-Day%20Random%20Vacation%20Timer.jpg
http://waterheatertimer.org/GE-timers-and-manuals.html#50462

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http://www.sansa.com/support/sansa_e200/faqs
Question 9 from the Sansa FAQs gives these instructions:
Applies to the following Operating Systems:
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The player might have a power glitch. As a result, it does not turn on and is not being detected by the computer.
STEP1 - Reset the player
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