Question about Rand Mcnally IntelliRoute TND 720 GPS receiver

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I am having trouble connecting my rand Mcnally intelliroute 720 to a sierra wireless mobile hot spot, password issue!

I can't connect, gps keeps asking for password and I ttried all that I could. What next?

Posted by Anonymous on

6 Suggested Answers

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

a 6ya expert can help you resolve that issue over the phone in a minute or two.
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Posted on Jan 02, 2017

  • 13 Answers

SOURCE: how do i take off

Rand is working on this. A new version may be available soon that addresses this issue.


Posted on Nov 05, 2010

  • 13 Answers

SOURCE: The TND 500 displays "Fatal Application Error" and

You have a few corrupted files internally. This is a message that might be misleading. Contact Rand Support to
obtain a new update SD Card to upgrade you to the new version and maps. The update SD Card will not remove your user
data. Be sure to have your serial number handy,
(back side, bottom right).



Rand Lead Beta Tester

Posted on Nov 05, 2010

  • 3053 Answers

SOURCE: Droped my new rand mcnally gps and cracked the


You can replace a cracked GPS screen, but you can't repair it. If your GPS is under warranty, you can contact the manufacturer directly about sending the unit back to have the screen replaced. If the device is not under warranty, you can still contact the manufacturer about replacing the screen. The company will charge a fee to replace your GPS screen if you don't have a warranty that covers that type of repair. You can also replace the GPS screen yourself, but be aware that replacing your GPS screen can void your warranty.
Instructions Things You'll Need

  • Mini Philips screwdriver
  • Flat-head screwdriver or other pry tool
    • 1 Purchase a new GPS LCD screen. There are many sources online that sell GPS screens (see Resources). Look for compatible unit information next to each replacement screen online before purchasing it to make sure it matches your GPS model.
    • 2 Power off the GPS and remove any peripheral cables from the device.
    • 3 Remove the screws from the cover. The number of screws varies depending on the GPS; there may be two to four screws located on the bottom or rear of the GPS. You will need a mini Philips screwdriver (like those found in computer repair kits) to loosen the screws.
    • 4 Remove any further screws holding down the internal antenna.
    • 5 Wedge a flat-head screwdriver or another pry tool in between the front and back case of the GPS. Use the pry tool to pull the front and back cover apart. Once open, you may notice that the back cover contains a battery or other component, and the front cover houses the motherboard which is over the screen.
    • 6 Touch a piece of metal, such as a metal tool or metal door knob, with your hand to demagnetize yourself. This prevents the motherboard from being destroyed by any static electricity in your body.
    • 7 Remove any screws holding the motherboard to the front of the case. Then move the motherboard out of the way when it is loose enough. The motherboard will still have wires connected to different components that are embedded in the front of the GPS case.
    • 8 Disengage any wires that are connecting the motherboard to the front case components such as the SD card or phono/audio jack. There is typically a lever that must be pushed to disengage these wires.
    • 9 Pull the screen's ribbon cable connection from the motherboard. Be careful, the ribbon cable is delicate. Discard the old, cracked screen. You can now insert your new screen into the front cover of the GPS. Reconnect all of the ribbon cables and wires that you disconnected to remove the motherboard, and close the GPS case back with the required screws.

MY ADVICE IS : Sense your unit is expensive and new, it is worth having them fix it or fix yourself. I hope hope this helped you, and on the good size you for sure have a good unit. Thanks Mike , your fixya Expert.

Posted on Aug 20, 2011

  • 3 Answers

SOURCE: How to open Rand McNally gps?

My 510 has a power port fail, as well. I don't see anyway to open it. I'll keep trying.

Posted on Jun 28, 2015

  • 4336 Answers

SOURCE: How do you get to and replace fuse in power cord for rand McNally 710 gps

Deborah, most of the time the fuse is in the cigarette lighter. The end unscrews. However, if that fuse blew, you may have wiring that has shorted. Much more common to blow you lighter fuse, in the car. Happens with plugging in and turning the "lighter" body, and shorting the lighter socket.

Posted on May 19, 2016

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1 Answer

Missing system file message

We are going to need to know when the message appears and what operating system you have. If you have your system disks and if you installed or removed any programs.

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Simply plug your gps into any internet ready computer and go to the link below. Follow the instructions on screen.

You will need to download software for this which can be found at
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My rand mcnally 720 tnd said files missing now after connecting to pc its froze at connected

The answer to this question and many others can be found in the FAQ section on our support page at Additionally, for instructional videos on many of the TND & RVND features please visit the Rand McNally You Tube page at
To correct the issue please perform a Diagnostics & Repair using the Rand McNally Dock. Step by step instructions can be found at -
If the Rand McNally Dock does not find an issue with any files, the repair fails, or the Diagnostics & Repair does resolve your issue, please call technical support for additional assistance.

Technical Support is available:
Monday - Friday
7am - 6pm (CST)

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What randmcnally company phone number

Technical Support is available:
Monday - Friday
7am - 6pm (CST)

Aug 17, 2014 | Rand Mcnally IntelliRoute TND 720 GPS...

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How to update my tnd intelliroute 510

All updates are completed using the Rand McNally Dock. The Rand McNally Dock is a software application you download and install on your PC/Mac. The software is free and can be found, along with instructions, at

For a step by step tutorial please visit -

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Cracked screen

contact manufacturer to see if they can replace LCD or try to find faulty one with good LCD and relace it yourself

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Intelliroute 720 will not charge

any one know why when u update the device it want charge!!!!

Feb 02, 2013 | Rand Mcnally IntelliRoute TND 720 GPS...

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