Question about Thermador C301U Electric Single Oven

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Thermador oven (c301u) door hinges weak, how to install new hinge

Door light comes on. THe hinges appear to have weakened. Need to know how to replace the hinges. What is involved?

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  • dmil945 Jan 25, 2009

    I have the same problem. I've had the both Door Hinges and Door Stops replaced. The authorized serviceman is baffled. The problem progressively gets worse again as you use the oven. To keep the light off I have to push a chair against the oven.

    Thermador was totally rude about this situation and offered no support except to pay for another authorized service visit.

  • wwright001 Mar 12, 2009

    I have a C301 BS/03 wall oven and have the same problem with the hinges.  Door will not close tight...light pops on because door is basically open, and can not keep even temp. because heat is escaping.  Just called for service...parts $178.00, labor $193.29.  This is ridiculous!  If hinges are weak, how long before I have to put out another $371.29 to replace them again.  Can not find any info. on how to replace them.  I guess it is a big secret so that you have to go through Thermador and use an authorized service rep.  Anyone with do-it-yourself information on replacing the hinges, please let me know.

  • Anonymous Mar 17, 2009

    same thing door is open, light on, until a chair is placed against the door.

  • volkers Mar 29, 2009

    I have the same issue, and the oven is only 14 months old.
    The service folks charged me approx $300 ( " Sorry, you are out of warranty " ) to replace the hinges , but two days later the oven light stays on unless you push hard on the door.
    Previously, this gradually worsened until the light only went off when the oven was cold.


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This is a relatively easy fix however you will need to remove the door and it is heavy!

Start by opening the door completely and engage the small "locks" that are at the base of the hinge. This will ensure that the spring loaded hinges do not "spring open" when you remove the door. You then will need to remove the hinges from the door via a series of phillips head screws that hold the hinge assembly in place. The new hinges must be "preloaded" into the Open position using a vise or some means of holding the hinge in place while you use a small section of pipe to provide leverage needed to open the hinge so that the Locks can be engaged.

Once the new hinges are "pre-loaded" and the locks are engaged, you can reverse the procedure to re-install the hinges into the door and re-install the door.

Good luck!!

The hinges are commercially avaialble from Applianceparts.com

Posted on Oct 13, 2009

  • foxvalleypro Dec 19, 2010

    There is no way to pre-load a closed-spring system. There are no adjustment points, no shims and no other means to adjust the fairly hi-powered spring in these Thermador oven hinges. You are better off buying the replacement hinge assemblies online and replacing them yourself. As of December 2010, I've seen them online for about $25 each. A DIY person can manage the replacement.

  • BOB BENNETT Oct 23, 2011

    I have a C301US wall oven. In order to remove the hinges I had to unload (disengage the brass clip) the old ones in order to remove them. On the re-install, I had to put them in untensioned. I used the end of an aluminum lacrosse stick as a lever to move the hinge arm into position so that I could snap in the brass clips prior to putting it back on the oven.

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Hello,

Welcome to FixYa.

Yes this has been a fairly common issue with the Thermador wall ovens as well as their freestanding ranges.

Typically the remedy will be replacing the hinges, but there is a "fix" you can attempt in the interim. At least in hope of keeping the oven light from being on all the time, hence damaging the control board which houses the oven lights transformer.


The issue with those Thermador wall oven and freestanding range doors ( especially on the freestanding "professional" line ) is the weight of the door is so great, the hinge will actually move slightly over time, other times the entire hinge will need to be replaced.

This is what I'd recommend ( also official Thermador remedy, rest assured as I am a authorized factory trained Thermador service provider ) before pronouncing the hinges need replacing though.

**This does require a somewhat involved repair, so if you don't feel completely comfortable or have any reservation to trying this, please call in an local authorized Thermador ( B/S/H/ ) service provider.**


Recommendation: Adjust the door box hinge per instructions below.


1. Pull the oven away from the wall about 12".


2. Remove the hinge box cover plates.


3. Remove the vertical side trim piece. It covers one of the screws that must be loosened.


4. Loosen the 4 screws that secure the hinge box.


5. Place a rolled up dishtowel at the bottom of the door and close the door and apply light pressure to the door while re-tightening the four screws.


See fig below



6. Re-install the hinge box covers & side trims.


7. Re-install and secure the oven.


2430dfb.jpg

That should do it, ( or as stated, improve the situation ) if the hinges are too far gone they will need to be replaced unfortunately.


Let me know if you require further assistance or if indeed this solved your problem.

Thank you for choosing FixYa today and good luck going forward.

Regards,


Macmarkus :)

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Hello, Welcome to FixYa. Yes this has been a fairly common issue with the Thermador wall ovens as well as their freestanding ranges. Typically the remedy will be replacing the hinges, but there is a "fix" you can attempt in the interim. At least in hope of keeping the oven light from being on all the time, hence damaging the control board which houses the oven lights transformer.

The issue with those Thermador wall oven and freestanding range doors ( especially on the freestanding "professional" line ) is the weight of the door is so great, the hinge will actually move slightly over time, other times the entire hinge will need to be replaced.

This is what I'd recommend ( also official Thermador remedy, rest assured as I am a authorized factory trained Thermador service provider ) before pronouncing the hinges need replacing though.

**This does require a somewhat involved repair, so if you don't feel completely comfortable or have any reservation to trying this, please call in an local authorized Thermador ( B/S/H/ ) service provider.**


Recommendation: Adjust the door box hinge per instructions below.


1. Pull the oven away from the wall about 12".


2. Remove the hinge box cover plates.


3. Remove the vertical side trim piece. It covers one of the screws that must be loosened.


4. Loosen the 4 screws that secure the hinge box.


5. Place a rolled up dishtowel at the bottom of the door and close the door and apply light pressure to the door while re-tightening the four screws.


See fig below



6. Re-install the hinge box covers & side trims.


7. Re-install and secure the oven.


2430dfb.jpg

That should do it, ( or as stated, improve the situation ) if the hinges are too far gone they will need to be replaced unfortunately.


Let me know if you require further assistance or if indeed this solved your problem.

Thank you for choosing FixYa today and good luck going forward.

Regards,


Macmarkus :)

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Please rate my nsolution.
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