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Additional Information: these parameters before i was given from my isp. it worked and then after about a week I pressed default restore factory settings and now i cant connect to the internet!!! I have set all the parmeters as stated below. my isp says theres a falut with the modem!! please help ! VCI: 38 Encapsulation: VU-MUX Connection Type:PPPoE Authentication: CHAP MTU:1942 Service Category: UBR without PCR VPI:0

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  • Jaye Ellen Burke
    Jaye Ellen Burke May 11, 2010

    "Restore Factory Default Settings" is usually for Hard Drive settings, like formatting etc. What sort of modem are you using? If the info on the Hard Drive can not be gotten to your computer is probably pretty much toast.

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First of all you need to create a new connection follow these steps :Start-Connect to-Show all connection -create a new connection-connect to the internet-next -set up my connection manually-connect using a broadband connection that requiers a user name and a password-next here write the ISP name-next here introduce your user name and password that your ISP give it to you. then connect and you should have internet.

Posted on Dec 15, 2009

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