Question about Neff H7871N2GB Convection / Microwave Oven

2 Answers

Interior light gone out

Nothing inside operating manual to tell me what to do.

Posted by on

  • Julie Stowe Jan 16, 2008

    No window inside newer models as customers were fusing the appliance. You now have to dsconnect from mains and pull out unit. Access to bulb is from the top.



2 Answers

Access to the bulb is via the the top of the microwave.  It is necessary to slide the microwave half way out to gain access.  Two T20 screws need to be removed to lift off the covering plate.
Bulb description is - Golfball 300 degree 40 watt 240 volt and they cost about £4

Posted on Oct 24, 2007

  • Level 1:

    An expert who has achieved level 1.


    An expert who has answered 20 questions.


    An expert that hasĀ over 10 points.

    Problem Solver:

    An expert who has answered 5 questions.

  • Contributor
  • 40 Answers

There is usually a little window inside that might remove with screws, or even snap in. That should allow access to the lamp. Check the manufactures website under product support for more info.

Posted on Jun 24, 2007


1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi there,
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.

Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.

Here's a link to this great service

Good luck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

2 Answers

My microwave model mv1526w when I press start it start to spark...What makes it spark and can I fix it?

It might be the appliance isn't properly grounded or it might be it is faulty or it might be there is something inside that is unsuitable.

Microwave ovens should not be operated with nothing inside and only suitable containers should be used to hold food for heating. Cups or plates with gold painted rims and metal containers and those containing metal are likely to cause a veritable electrical storm inside.

Mar 06, 2017 | Microwave Ovens

2 Answers

How do you access the fuse in a Maytag Model#MMV5000BAB

The fuse is inside. You have to remove the outer cabinet to get to it but be aware that dangerous, possibly fatal, voltages lurk inside, even with power disconnected.

Oct 23, 2016 | Maytag Microwave Ovens

1 Answer

Need operating manual

google the make of the "microwave model user manual "

Sep 07, 2016 | Microwave Ovens

1 Answer

Sears / kenmore Is there an operating manual on line

A full Sears/Kenmore model number has 3 digits, a dot, then 8 more digits, such as ###.########.

You can just enter your full model number at the
Sears parts site.

On the resulting page, look to the right for the blue "View manuals" button. Click there.


That Sears-related site has many free manuals. While the manuals they list there are all free, they will ask you to register.

Many times, the owner's manual will have the installation instructions inside.

If yours is not listed there for free, you would have to order it through the
Sears parts site.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

May 13, 2010 | Kenmore 63792 Microwave Oven

1 Answer

GE Profile Microwave

It may have a blown internal fuse.  The back covers on most ovens can be removed with a half-dozen screws and the fuse should be pretty easy to find inside but may be tougher to find as a replacement part.
Running a microwave (or any magnetron) without having a load (a place for the power to go) causes a near 100% reflection of the power back to the maggie; not a healthy situation. Because of the physics governing transfer of power, the magnetron dissipates half of the power in heat anyhow and making it eat the other half too can be fatal for most and it may be shorted. Magnetrons as replacement parts are not costly (any more) but in my experience, they are also inferior to the original and there is no way to tell before they are installed and operating. If they are not as capable as the original, you will notice a distinct 'slow-down' in its heating capacity.  

Nov 02, 2008 | Maytag MMV4205 Microwave Oven

1 Answer

Micro wave oven

What do you mean "stopped operating"?
Was it like you hit the Stop pad?
Or is it like it is unplugged?

Here are some links you or someone you know can use (in order given) for test help, but read the safety warnings first:

You can usually find helpful exploded view diagrams and order parts by entering your full model number here.

should also be a "mini-manual" hidden inside the unit behind the
control panel or hidden on the left side behind the grille, which is
very helpful when troubleshooting & testing.

We\'re happy to help you with free advice and we\'d appreciate your thoughtful rating of our answer.

Sep 07, 2008 | Tappan Microwave Ovens

1 Answer

Microwave has no power

I'd say the thermostat and/or fuse are blown. I just hope the magnetron survived.

I don't have that exact model's service manual but ones before and after only used one thermostat, similar to the drawing below.

They also have a fuse, usually located in an inline fuse holder connected to the power cord inside.

For Goldstar / LG / L.G. help, call 1-800-243-0000 (M-F, 7am-8pm CT, Sat 8-5 CT) and choose the appropriate prompt from the menu or visit here.

Goldstar owner's manuals can be downloaded here.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.


Aug 21, 2008 | Goldstar MV-1515 Microwave Oven

1 Answer

Operating manual for microwave convection oven

You can download a free copy from our site.

We're happy to help and we appreciate your thoughtful rating of our answer.

Jul 08, 2008 | Kenmore Microwave Ovens

1 Answer

Welbuilt 65t

When I posted I was looking to secure an operating manual for an old microwave oven. I had no idea that you were a website bent on charging money for nothing. I am repulsed by your motives and will not pay you any money to tell me where I can get a manual. Your group takes adbvantage of innocent people like me and provides nothing in the form of help. No thanks!!!

Jun 26, 2008 | Microwave Ovens

Not finding what you are looking for?
Neff H7871N2GB Convection / Microwave Oven Logo

Related Topics:

258 people viewed this question

Ask a Question

Usually answered in minutes!

Top Neff Microwave Ovens Experts

William Miller
William Miller

Level 3 Expert

9156 Answers

Bob Farthing

Level 1 Expert

19 Answers

Jaime Hernandez

Level 3 Expert

2337 Answers

Are you a Neff Microwave Oven Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides