Question about Garmin DC 40 GPS Dog Tracking Collar

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Dc40 collar is not getting picked up by handpiece

Doesnt flash constantly and will charge though

Posted by Anonymous on

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Posted on Jan 02, 2017

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SOURCE: the dc40 collar went off

The first thing to try is changing the battery. Fortunately, you have other collars, so you can borrow a battery from one of those before buying a new one. The instructions are provided in a PDF download produced by Garmin.

While you have the collar open, inspect the connections on the circuit board for cracks or breaks, especially the battery charger jack and battery connections. If you see any broken solder connections, have them repaired by an electronic technician.

Note: the electronic circuitry is vulnerable to damage from static electricity discharge. Don't touch any metal on the circuit board; you're in there just to change the battery and look for problems.

Posted on Dec 26, 2010

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SOURCE: hello! i bought 4 collar dc40

UPDATE THE COLLAR,ONE OF MY COLLARS WAS DOING THE SAME. AS SOON AS I UPDATED IT ,IT WORKED FINE

Posted on Nov 24, 2011

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MY DYSON DC40 VACUUM DRUM WILL NOT SPIN.. NOT GETTING FULL POWER


Hi there, it's Jack at Dyson.

Please be assured it's normal for the dust and debris inside your DC40's clear bin not to spin. In fact in the bin base you'll notice 4 ribs, known as 'baffles'. These are engineered to catch the debris and force it to settle at the bottom of the bin. This helps to keep the debris out of the airflow, which can then pass through the mesh shroud and into the cluster of smaller cyclones where the finest dust particles are captured.

However, if your DC40 doesn't seem to be picking up as well as it should be, this is likely to be easy to resolve. Our online Support guide will walk you through each troubleshooting step: http://www.dyson.co.uk/support/dc40/dc40-animal/my-machine-is-not-working/machine-not-sucking-up-well

If you haven't washed your DC40's filters recently, this should also be done. DC40 has 2 filters engineered to last the lifetime of the vacuum, and these should be washed at least once a month. Use cold water without detergent, and allow both filters to dry completely for at least 24 hours before replacing them.


This should help restore full performance to your DC40. However, our experts are on hand to help if you have any further questions, and you can reach us by calling 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU).

Aug 11, 2014 | Dyson Vacuums

1 Answer

Suction stops when vacuuming with the DC40 model


There may be a clog where the air flows from the brush roll into the vacuum

Jan 29, 2014 | Dyson DC40 Multi-floor Vacuum DC40

1 Answer

Not sucking strongly enough


Hi Neil, it's Jack at Dyson.

If your DC40 isn't picking up as well as it should be, it's likely there will be a blockage that you may have missed. The most effective way to check for this is to follow the steps shown in our online Support guide: http://www.dyson.co.uk/support/dc40/dc40-multi-floor-complete/my-machine-is-not-working/machine-not-sucking-up-well/both-checks-checking-wand-and-hose-step-1

We'd also recommend washing both filters, which should be done at least once a month in normal use - the video attached should help. Use cold water without detergent, and allow at least 24 hours for them to dry before replacing them.

If you'd like some further help after you've given this a try, please call our experts directly on 0800 298 0298 (UK), 1-866-693-9766 (US), or 1-877-397-6622 (CA).

Jan 05, 2014 | Dyson DC40 Multi-floor Vacuum DC40

1 Answer

My Garmin Astro 220 will not pick up collars dc30 or dc40 outside 50-100 yards. I have updated all to newest 4.0. still not working. Any advise I have tried everything!


Try this:


  1. Power your Astro 220 ON
  2. Press DOG button
  3. Press MENU button
  4. Select DOG LIST
  5. Select the name of your DC 30 from the list
  6. Select SHOW INFO
  7. Press MENU
  8. Select CHANGE COMM. SETTINGS
  9. Choose OK
  10. Change your update rate to 5, 10, or 30 seconds
  11. Choose OK

If your update rate was set to 0 seconds, changing it to 5, 10, or 30 seconds will now allow for your DC 30 to communicate consistently with your Astro 220.



Aside from that, most problems with transceiver range relate to background interference, antenna/transmitter damage, and battery life.

Nov 17, 2012 | GPS

1 Answer

My dc40 collar wont pick up signal even when i place it next to my astro 320 ive only used it three times i was hunting the other night and it lost signal and i cant get it to work anyone know what the...


We have had the same trouble with one of our DC40 collars, its been doing it pretty much since day1 when we got it but now it wont pick up communication at al. We have changed the battery and updated it as well, The light on the collar stays on, it doesnt flash when its on like its supposed to. Any ideas on ficing the problem?

Jul 20, 2012 | Garmin DC 40 GPS Dog Tracking Collar

1 Answer

I took my astro out for the first time and the handheld was showing the wrong direction and distance to my dog. Also the dc40 is blinking 3 times. Not sure what that means


I've had several Garmin Dog Tracking Collars and always had good luck calling the Garmin Tec Support people for guidance. Their support contact info can be found at the following site:

http://www.garmin.com/garmin/cms/home/support/supportcontact

Mar 14, 2011 | Garmin DC 40 GPS Dog Tracking Collar

1 Answer

Hello! i bought 4 collar dc40 for astro 220. one of them have a problem: the light is red and fix: what happend?


UPDATE THE COLLAR,ONE OF MY COLLARS WAS DOING THE SAME. AS SOON AS I UPDATED IT ,IT WORKED FINE

Dec 07, 2010 | Garmin DC 40 GPS Dog Tracking Collar

1 Answer

The phone rings,states the number calling but you can't talk to the caller. When you answer the phone, the person on the other end can hear you, but you can't hear anything. You can't get a dial tone when...


The switch that the handpiece activates is not working. Could be optical, magnetic or physical. It may need cleaning, adjusting or a wire connection repaired. Also check the curly cord and its connections between the handpiece and telephone.

Nov 17, 2009 | Sakar Talking Caller-ID Speaker Phone

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