Question about HP LaserJet Enterprise P3015d BW laser Printer
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Posted on Jan 02, 2017
SOURCE: my printer hp lj 3005
49.XXXX is a critical firmware error. It may be caused by a bunch of things such as bad input data or data corruption due to poor cables.
From the service manual :-
1. Press CANCEL JOB to clear the print job from the printer memory.
2. Turn the printer off, and then turn the printer on again.
3. Go to http: www.hp.com/support/lj2410, www.hp.com/support/lj2420, or www.hp.com/support/lj2430. Click Download Drivers and Software. Check for the latest firmware image version at the bottom of the page. If this firmware image is newer than the one installed on the printer and the printer can receive a firmware update, download the newer firmware upgrade. Not all printer models can receive firmware upgrades.
4. Try printing a job from a different software program. If the job prints, go back to the first program and try printing a different file. If the message appears only with a certain software program or print job, contact the software vendor for assistance.
Hope this helps
Posted on Dec 29, 2010
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