Question about Kenmore 55612 / 55614 / 5561 / 655619 Side by Side Refrigerator

1 Answer

Condensor running, some cool air on both sides, not cool enough

Freezer stopped freezing, we've vacuumed the condensor coils, and are waiting for results. Cool air is blowing, just not enough for food/ice

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  • 410 Answers

There are 2 things I an think of right off. the most likely is a defrost problem. Look at the back wall of you freezer compartment and look for snowy ice build up if so most likely culprit would be defrost termination switch. the switch is inexpensive and easy to replace. you will need to order it by your model and serial number.
the next not as likely problem would be a low freon charge this problem would require a good service company to repair for you. 
Good luck peyton

Posted on Jan 20, 2009

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1 Answer

The Refrigerator's Freezer is not working but the fridge is, what is wrong?


You probably have one compressor that cools the freezer section and the refrigerator section. Usually the freezer gets cooled directly with the cooling coils. A fan blows cool air to the refrigerator section. The air flow to the refrigerator may be modulated with some time of "air door". What you have written says to me, is that the fans and air doors are working but there is enough cold for the refrigerator but not enough for the freezer.

Here is what I would do:
  1. Put a thermometer in the refrigerator and in the freezer.
  2. Be sure the coils underneath or behind the refrigerator are clean. If they are very dirty, clean them.
  3. Keep the doors shut for at least 12 hours and then read the thermometers and write down the temperatures.
  4. Freezer temperature
    1. If the freezer has started freezing again, you fixed it by cleaning the coils
    2. .If the freezer temperature is between 0 deg F and 32 deg F, consider putting the food in a cooler and packing in some dry ice to try and save it.
    3. If the freezer is warmer than 32 deg f, throw away the food.
    4. Doctors and hospitals are pretty expensive. I would throw away the food no matter what the thermometer read.
  5. Look inside the freezer at the cooling coils. See if they are ice coated or not.
    1. If the freezer is above 0 deg F, and the coils are ice covered, the defrost control is not working. Unplug the refrigerator for 12 hours and let the ice melt. (Keep the doors shut.) Then, plug in the refrigerator for 12 hours and check the temperature like in step 3.
    2. If the freezer is above 0 deg F, and the coils are NOT ice covered, the compressor is not working.
  6. Call the service technician. When she comes out show her the temperatures and tell her what you found out about the ice on the coils.
Good luck

Jun 07, 2015 | Refrigerators

1 Answer

The freezer is running and is set to the coldest setting but still is not cold enough to freeze our food. Ice has melted and food in the freezer is beginning to thaw.


The condenser coils dissipate heat. If dust and debris accumulate around the coils, your refrigerator may not be able to cool properly, it may run continuously or it may stop completely as a result of an overheated compressor.



1. Make sure condenser is clean.

2. If you have a "rear mounted" condenser (black coil on back) make sure it has enough room around it for air to circulate. Not against the wall and if under cabinet should have about six inches clearance.


.
Rear-Mounted CoilsYou should clean rear-mounted coils once a year. Unplug the refrigerator before cleaning. Refrigerators are heavy, never tip one forward or backward. Never attempt to move a refrigerator without an assistant.


Vacuum or brush the coils. If coils have a filmy build-up, use warm soapy water to clean them. Take care not to spill or drip water onto the components of the refrigerator.
Floor Level CoilsYou should clean floor level coils at least twice a year. Unplug the refrigerator before cleaning. Vacuum or brush the coils.
Remove the grill from the front of the refrigerator and use a vacuum with a wand attachment to remove any dust and debris. The grill should snap off and on. Pull firmly toward you and possibly upward to remove the grill. If it does not come off with a modest effort, check for screws or retaining clips that may hold it in place.

Jul 10, 2011 | Amana ARB220RCW Bottom Freezer...

1 Answer

I have a magic chef refrigerator model # mcbr415sf. The top freezer part does not get cold enough to keep ice cream cold, but when you turn the temp up -- there is only one temp control and that controls...


Hello,

Check the temperature setting
Assure that there is enough room for air flow in the freezer or freezer
Check for air flow restrictions in vents
Test the temperature control
Clean the condensor coils
Check the door seals
Test the door switch
Test defrost heater
Test defrost timer
Test evaporator fan
Check for a clogged drain tube
Check for refrigerant leak
Freezer is too cold

Check the temperature setting
Test the temperature control
Freezer is noisy

Hissing and popping is normal, it is the defrost heater.
Check that the freezer is level
Check the drain pan
Check the condensor fan
Check the evaporator fan
Inspect the compressor mounts
Freezer runs continuously

Defrost the freezer
Clean the condensor coils
Check the door seals
Freezer starts and stops frequently

Clean the condensor coils
Check the outlet voltage
Test the condensor fan
Test the compressor relay
Test the overload protector
Test the compressor motor
Freezer does not defrost automatically

Test the defrost timer
Test the defrost heater
Test the defrost thermostat
Freezer has an unpleasant odor

Remove spoiled food
Clean freezer interior with a solution of h
Clean freezer interior with a solution of hot water and baking soda
Clean the door seals
Remove breaker strips and check for wet insulation
Water on floor outside of freezer

Check the drain pan
If you have an ice-maker, check the water supply hose going into and coming out of the water inlet valve
Water inside the freezer

Check for a clogged drain tube
If you have an ice-maker, check freezer and ice-maker for level



You can fix this by yourself and do take care in solving the problem......

May 12, 2011 | Refrigerators

1 Answer

Kenmore 253. 9287413 Can't get the freezer to get cold enough. Freezer alarm keeps turning on and the temperature is only 25 degrees inside. Temperature alarm light stays on all the time. Quick freeze...


Hello,

You can fix this, just follow the procedure given to enable get back your refrigerator going,
Check the temperature setting
Assure that there is enough room for air flow in the freezer or freezer
Check for air flow restrictions in vents
Test the temperature control
Clean the condensor coils
Check the door seals
Test the door switch
Test defrost heater
Test defrost timer
Test evaporator fan
Check for a clogged drain tube
Check for refrigerant leak
Freezer is too cold

Check the temperature setting
Test the temperature control
Freezer is noisy

Hissing and popping is normal, it is the defrost heater.
Check that the freezer is level
Check the drain pan
Check the condensor fan
Check the evaporator fan
Inspect the compressor mounts
Freezer runs continuously

Defrost the freezer
Clean the condensor coils
Check the door seals
Freezer starts and stops frequently

Clean the condensor coils
Check the outlet voltage
Test the condensor fan
Test the compressor relay
Test the overload protector
Test the compressor motor
Freezer does not defrost automatically

Test the defrost timer
Test the defrost heater
Test the defrost thermostat
Freezer has an unpleasant odor

Remove spoiled food
Clean freezer interior with a solution of h
Clean freezer interior with a solution of hot water and baking soda
Clean the door seals
Remove breaker strips and check for wet insulation
Water on floor outside of freezer

Check the drain pan
If you have an ice-maker, check the water supply hose going into and coming out of the water inlet valve
Water inside the freezer

Check for a clogged drain tube
If you have an ice-maker, check freezer and ice-maker for level

I hope this will help in solving the problem......

May 10, 2011 | Refrigerators

1 Answer

MY FREEZE WILL NOT GET COLD OR FREEZE ANYTHING


Hello,
Check the temperature setting
Assure that there is enough room for air flow in the freezer or freezer
Check for air flow restrictions in vents
Test the temperature control
Clean the condensor coils
Check the door seals
Test the door switch
Test defrost heater
Test defrost timer
Test evaporator fan
Check for a clogged drain tube
Check for refrigerant leak
Freezer is too cold

Check the temperature setting
Test the temperature control
Freezer is noisy

Hissing and popping is normal, it is the defrost heater.
Check that the freezer is level
Check the drain pan
Check the condensor fan
Check the evaporator fan
Inspect the compressor mounts
Freezer runs continuously

Defrost the freezer
Clean the condensor coils
Check the door seals
Freezer starts and stops frequently

Clean the condensor coils
Check the outlet voltage
Test the condensor fan
Test the compressor relay
Test the overload protector
Test the compressor motor
Freezer does not defrost automatically

Test the defrost timer
Test the defrost heater
Test the defrost thermostat
Freezer has an unpleasant odor

Remove spoiled food
Clean freezer interior with a solution of h
Clean freezer interior with a solution of hot water and baking soda
Clean the door seals
Remove breaker strips and check for wet insulation
Water on floor outside of freezer

Check the drain pan
If you have an ice-maker, check the water supply hose going into and coming out of the water inlet valve
Water inside the freezer

Check for a clogged drain tube
If you have an ice-maker, check freezer and ice-maker for level.
With all this it helps to solve the problem....

May 04, 2011 | Kenmore 14.1 cu. ft. / 399 liter Upright...

1 Answer

Condensor freezes up and freezer doesn't keep things frozen


its the evap coil from what your saying if its frost free its a defrost prob

May 23, 2010 | McCall Freezer 7-7045FT

1 Answer

I have a Jenn-Air side by side frig. The freezer side cools too cold, the frig side not enough. 2 weeks ago I took all the food out of freezer and noticed ice build up on back. I unplugged unit, let it...


If the freezer is staying cold it sounds like a defrost system problem. A bad timer, heater or thermostat can cause frost to build up on the coils and block air flow to the refrig side. Check out ACMEHowTo.com for troubleshooting the defroster problem.
There is a small duct between the freezer and refrigerator side if this is blocked the frig side won't cool.

Jan 09, 2010 | Jenn-Air JCD2389G Side by Side...

1 Answer

Maytag freezer don't freeze food or make ice


There could be several things causing the frig to be cold but not cold enough. First check thermostat control and air control. Both should be set in the middle setting for normal operation.Next check to see if evaporater fan is running in freezer. It should be running whenever compressor runs and circulates cold air inside frig as well as freezer. Next check if condensor fan motor is running. It blows air over condensor coils to remove heat. Last ,check condensor itself for dirty coils. If they are matted up with hair dust,etc. it will cause poor cooling. you can give thorough cleaning with vacuum cleaner. Hope this helps

Jul 28, 2009 | Maytag MSD2756G Side by Side Refrigerator

2 Answers

Kitchenaid KSRA25IL Freezer working Fine - Refrigerator not


many times when a unit has a defrost problem the coils freeze up and do not allow the fresh food side to cool properly...check for a build up of ice on the inside back wall of the freezer compartment. if there is a build up of ice, you have a defrost problem. Also, check to make sure the evaporator fan in the freezer is blowing the air into the fresh food side.

Dec 26, 2008 | KitchenAid KSRS25IL Side by Side...

1 Answer

GE model TFX22R ice maker problem


First clean out the condensor coils. If you have pets it should be done at least 3 times a year. The other possible problem is if the gasket in either the fridge or freezer is worn out or has a gap it will not cool properly. Check that the fan underneath the unit by the condensor coils is running when the compressor is . Some smaller refrigerators have only condensor coils on the back and no fan. These units should have room for air flow on top and sides not built in flush with cabinets. Buy a thermometer for both the fridge and freezer compartments. You run the risk of food poisoning if the fridge temp can not be kept below 40 degrees. Freezer temp should be able to keep at least 0 - 5 degrees. (Ice cream is a very good indication of proper temp. It is the first thing that melts. Ice maker is a close 2nd.)

If these things don't work call for repair. Don't risk losing all your food!

Jun 24, 2008 | Maytag MSD2756G Side by Side Refrigerator

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