Question about Fisher and Paykel GWL11 Top Load Washer

1 Answer

My 6.5 smart drive gets to rinse cycle then stops with it beeping until i press a button the led lights that stay on are 3,6, and 8 what does this mean. It's less than 2 yrs old. any ideas on this

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  • Fisher and P... Expert
  • 554 Answers

That is Error 37 pump blocked.
37.(00100101) Pump Blocked Error (No change in the water level)
While draining, the water level reading from the pressure sensor has not changed for over 3 minutes. There are three likely reasons for this fault. One is that the drain hose or the pressure switch hose has been squashed or kinked and the pump out rate has been dramatically reduced. The second possibility is that the pump is partially or fully blocked. The third is that the pump is not operating due to Motor Control Module, wiring or pump failure. This fault could also appear if the machine is pumping to an unusually high head of drain hose or into an extended length of drain hose. The fourth possibility is a diverter valve fault or blockage, water level is not altering as the diverter is stuck in the recirculation mode, giving the module the appearance the pump is not lowering the water level.
Primary Source:
Action:1)
Pump System.
Check that the drain hose has not been kinked.
2) Check the length of the drain hose and try to reduce the length if
excessively long. A 39.36in / 1 metre extension hose of the same diameter fitted to the existing drain hose is the maximum allowable length.
3) Check for open circuit windings in the pump. (Note: Pumps are
fitted with a thermal cut-out, which will reset on cooling.)
4) If the basket is empty of water, remove the pump from the pump
housing and check that it is not blocked. Also check the drain hose is not blocked.
5) If the basket contains water, then service the pump from the top of
the machine by removing the top deck and inner basket. Bail out the water, remove the pump cap and hood and clear the restriction.
Secondary Source: Wiring.
Action:
Tertiary Source:
Action:
1) Check the pump harness is connected correctly to the pump. 2) Check continuity of the pump harness.
Motor Control Module module.
Activate the pump by operating the machine in spin mode. Check the pump is rotating. If it is not operating, and Primary and Secondary checks have been performed, then replace the Motor Control Module.

Posted on Dec 14, 2013

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Posted on Jan 02, 2017

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SOURCE: fisher & Paykel Smart Drive 9 Pride

Check your exit hose spigot, it may be clogged. This is if your filter is all clean. There should be air for passage in the standpipe behind. Your hose should not fit airtight into the standpipe and neither too deep into it (4 to 6 inches maximum). Snaking out your standpipe would be good too.

Rate me pl.....if helped. Click on 'thanks for trying' if not helped, your prob will be back for someone else to solve.

Posted on Mar 13, 2008

  • 28 Answers

SOURCE: my fisher paykel eco smart is GWL11 not GWL15

00110001 CODE 49 COLD VALVE FAULTY
1 FILTER IN HOSE AT TAP END CLOGGED OR FILTER IN VAVE AT MACHINE END OF HOSE CHECK THESE FIRST .
2 SOLENOID OPEN CIRCUIT OR BECOMING OPEN CIRCUIT WHEN HOT.
3 CONTROLLER NOT SUPPLYING VOLTAGE TO SOLENOID.
TRY THINGS IN THIS ORDER AND GOOD LUCK

Posted on Jul 03, 2008

  • 251 Answers

SOURCE: my fisher & paykel smart drive excellence 7.5

Although slightly unclear these are the only possible error combinations for the leds on the machine as you look at it with red always on the end right hand side.

(11) 1011 (Green - nil - Orange - Red) - pressure problems perhaps a blockage in the tube to bowl.
(13) 1101 (Green-Orange-nil-Red) - pump is faulty
(15) 1111 (all lights on) - display module is faulty

I do not recall that the leds across the spin speed actually means something.

Good luck

Posted on Jun 08, 2011

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