Question about Maytag Neptune Washer

1 Answer

Mah9700 gets stuck at 8 min unless we run a very small load

If the load is more than a few pieces the washer will continue repeating the cycle at 8 min/ Sometimes it will finally count down to zero; but usually we must take the clothes out when still wet.

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  • Elizabeth Galusha Jan 03, 2013

    We showed this answer to our appliance repair technician, but he feels the problem is too difficult to fix, and we don't have the expertise to fix it ourselves. So far, I don't know if your solution is helpful because I still have to find someone to follow through with the suggestion. Thank you.

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  • Maytag Master
  • 17,130 Answers

It is possible that when the load is more the drive pulley slips and does not get to the set RPM. This can be due to many reasons and so it can be related to no drain of water and thus making the timer to count down. Check the drive by removing the bottom plate, roll it with your hands to check for friction.

Posted on Jan 01, 2013

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6 Suggested Answers

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

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Posted on Jan 02, 2017

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  • 298 Answers

SOURCE: Washer will not spin; displays nd error

(nd) stands for no drain check the pump,and drain hose
for clogs

Posted on Dec 24, 2007

IB4G2008
  • 3587 Answers

SOURCE: Mildew/Stagnant water smell in washer

you know, this does happen.

run it on a full cycle, warm, with either of these in solution.

baking soda, at 1/10 concentration

non chlorine bleach, at 1/6 concentration

you most likely need to do this more than once, until your nose is happy.

Also, consider doing this at least once every 200 wash cycles.

essential oils have same effect, and do a nice anti microbial as well.

we did this in commercial laundries all the time, as part of standard health code compliance issues.

Posted on Feb 18, 2008

  • 3 Answers

SOURCE: ERROR CODE E3

Here is what it says in Maytag's Technical Info Guide: Machine control is
attempting to drive the
motor but is not seeing any
tach response. Visual
check shows motor is not
moving. (Locked, Hall
Sensor fault)

Here is the web site for the guide:
http://www.servicematters.com/maytag_library/docs/16026736.pdf

Try this: take off the back panel and check the motor connections. Unplug them and look for any corrsion.
Hope this helps.

Posted on Jun 16, 2008

  • 1 Answer

SOURCE: MAYTAG MAH5500BWW Fails to spin properly clothes wet

I replaced the motor and circuit board but that did not fix it. I changed the out of balance switch and the shock absorbers or snubbers. I think the ultamate fix was the snubbers. it has worked great since. They wear out like your car shock absorbers allowing the drum to shake too much triggering the out of balance switch to stop and restart the spin.

Posted on Jan 24, 2009

  • 1 Answer

SOURCE: maytag neptune washer clothes staying wet after cycle

Is your door lock light on when machine is in use? I am having the same issue as you and I believe it is because my door is not locking during use.

Posted on Apr 18, 2010

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ERROR CODE E3


Here is what it says in Maytag's Technical Info Guide: Machine control is
attempting to drive the
motor but is not seeing any
tach response. Visual
check shows motor is not
moving. (Locked, Hall
Sensor fault)

Here is the web site for the guide:
http://www.servicematters.com/maytag_library/docs/16026736.pdf

Try this: take off the back panel and check the motor connections. Unplug them and look for any corrsion.
Hope this helps.

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