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We have a Vermont Castings electric fireplace Model VCEF33; the flame has disappeared

The fireplace has a remote; we turned the remote on & off & still no flame.

Posted by Anonymous on

6 Suggested Answers

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Posted on Jan 02, 2017

  • 2458 Answers

SOURCE: remote control working with fireplace.

try www.dimplex.com go to customer sevices they should be able put you on to a local dealer in your area

hope this is of some help

Posted on Dec 13, 2008

  • 1 Answer

SOURCE: electric fireplace does not heat

I have a cheap electric fireplace bought in SuperCentre store-heater no longer works. It says its a one piece system. Can these heaters be replaced or repaired(probably made in China) or am i better off scrapping it and buying a new one?

Posted on Oct 18, 2009

  • 6 Answers

SOURCE: I have a pyromaster electric fireplace model HEF

Unplug the motor wire connector and jump it with a 9V. battery. If the motor spins it's good. Chances are the FLAME SPEED CONTOL (Part Number 10001589) circuit board is bad. I had to replace mine. It's at the bottom of the fireplace behind the contols panel.

Good Luck

Perry Gibbs

Posted on Dec 05, 2009

  • 3 Answers

SOURCE: Charmglow electric fireplace flame does not

You will have to connect a 12v dc power supply to the flame motor. The controller on the board has fried. I built a regulated 12 v dc power supply and tapped it into the bulb circuit so it will power the motor when the bulbs come on. You may have to find an electrician or techie to rig this up safely.Good luck!

Posted on Dec 28, 2009

  • 1 Answer

SOURCE: I have a honeywell remote

Push the up and down arrow keys on your remote simultaneously for at least 3 seconds to toggle between Fahrenheit and
Celsius units.

Posted on Oct 24, 2010

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1 Answer

Vermont casting fireplace vcef33


You could take a table lamp or a drop light a electric drill or anything similar,and see if you can unplug the insert and plug one of these items in and see if the plug works
I am taking for granted that you can get to the plug without having to pull the insert out or at least not all the way out
If you can't do that
Turn the breaker off to that circuit pull the switch out and make sure nothing is touching
Hook a tester to the wires and then turn the breaker on and see
If you have power to that switch turn the switch off and on watch the meter and see if it does turn on and off
If you have power coming out of the switch.
and you can't reach the plug then you only option would be to pull the insert
As for a fuse there may be one but not look like what you are thinking a fuse will look like it is usually a temperature fuse that is shaped similar to a diode the symbol for it can be two ways
it could have what looks like a c laying on its side upright and also another c beside it on its side aiming down like a snake crawling. The other symbol looks like a rocket with no fins on its side with a with a what looks like a T laid sideways coming off one end

Oct 20, 2013 | Heating & Cooling

1 Answer

Fireplace remote control no longer works correctly


To re-sync your Honeywell 8220 transmitter to the valve: Turn the Local/Remote switch on your valve to Local. Then switch it back to Remote. Within 10 seconds of switching it to Remote, you need to press the Flame button on your transmitter. This will re-sync your transmitter to the receiver in the valve. Replacement transmitters and valves are no longer available for this system, they were discontinued by Honeywell and they are completely out of stock. Monessen Hearth Systems (now owns Majestic, Vermont, etc) has a retrofit kit with a new valve, pilot assy, and remote for these old RF units. (expensive, but cheaper than a new fireplace). FYI, aftermarket remotes are NOT compatible with this Honeywell system.

Nov 24, 2012 | Televison & Video

1 Answer

I have a Vermont Castings gas fireplace and a honeywell remote control. Recently the control developed an issue where it will not shut the fireplace off. I have to do it manually. It still turns it on...


It could be that your transmitter is bad. You may want to try to re-sync the remote to the fireplace. Slide the Remote/Local switch on your valve from remote to local, then back to remote. Within 10 seconds press the flame button on your transmitter. This will establish a new frequency connection between your transmitter and valve. Good luck!

Nov 14, 2012 | Honeywell Televison & Video

1 Answer

Vermont Castings (honeywell) remote not turning on fireplace. I replaced batteries. Is there a way to reset?


Yes, you can re-synchronize the transmitter to the valve. Turn the switch on the valve from "remote" to "local", then switch it back to "remote". Within 10 seconds, press the flame button on the transmitter to re-establish the handheld remote to the valve.

Nov 14, 2012 | Honeywell Televison & Video

1 Answer

Looking for user manual for Insta-Flame H20 fireplace


The Insta-Flame burner was a product of Majestic Fireplace/Vermont Castings, which went bankrupt and is no longer in business. However, Monessen Hearth, bought the gas fireplace and gas log part of the business. But, their new model numbers don't match up yours. If you could provide me with how old your fireplace is , the full Model Number and Serial Number. I may can help you.

Please advise.

Mar 23, 2011 | Heating & Cooling

2 Answers

Where can i get a motor 12dcflame generator and where can i find a circuit board-flame speed control? furthermore, does pyromaster have a parts department and what is the head office address and phone...


I got the very same number 10001978 from ibuyfireplaceparts.com with no problem and got it within a couple of days of placing my order. The sales rep said they have plenty of fireplace parts for Vermont Castings, Majestic, Napoleon, Monessen and many more. The rep I spoke with was extremely helpful and I tried about five other companies before I stumbled across them. I would recommend this store highly.

Oct 03, 2009 | Leisure HOMEPRIDE Electric Fireplace...

2 Answers

Pyromaster electric fire place motor for flickering flame


Any Vermont Castings stove dealer can order the parts for you.

Apr 04, 2009 | Leisure HOMEPRIDE Electric Fireplace...

1 Answer

Flame doesn't flicker


The "flicker" function in my unit operates with a system of rotating, reflective fins. The tiny, AC synchronous motor driving the fins failed and I got one one-line for cheap. A fairly simple R&R.

Only downside is the motor does not always start in the proper direction, but a start/stop or two resolves the issue.

Apr 08, 2017 | Kitchen Appliances - Others

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