Question about Acer Aspire 6930-6771 Laptop

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DVD won't work

I just set up my new 6939, and the dvd drive will neither read of write. I put a writeable disk in and it just buzzes intermittently for awhile - then asks for a blank disk. If I put in a written disk, such as the demo disk that came with the computer, it does the same thing.

Is the drive faulty, or might there be a setup function I haven't yet performed. Help!!!

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  • 1,102 Answers

Check devices see if any drivers have errors
if you just purchased it and it's new i would return it

Posted on Jan 22, 2009

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Posted on Jan 02, 2017

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YBC (/\)

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Hello,

Let me explain some things for you to understand what happened with the dvd drive.

A laptop (or desktop) dvd writter drive is actually build around 2 separate optical systems each specialised to deal with either a cd or a dvd type of disk.
A cd has normally around 650mb - 700mb.
A dvd has normally around 4,3gb - 4,7 gb.

But both disks have the sime size. So the larger capacity disk, the dvd has higher data density as related to the disk surface. Therefore because these disks are being read using laser diodes, each diode must be tuned to a specific frequency for each type of disk. A cd is read/written by a 860 nm diode (infrared) and a dvd is read written by a 630 nm diode (red). These are separate optic subcomponents (by the way, a blue ray disk and reader is called blue ray because of the diode that is used to read them, it's on 437nm and it's emitting blue light).
If your drive will read only cd's and fail to read a dvd then it means that the coresponding optic block for dvd reading has failed. The cd optic system will continue to function as it's not linked to the dvd part.
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Let me know, OK.

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