Question about Acer Aspire 6930-6771 Laptop

1 Answer

DVD won't work

I just set up my new 6939, and the dvd drive will neither read of write. I put a writeable disk in and it just buzzes intermittently for awhile - then asks for a blank disk. If I put in a written disk, such as the demo disk that came with the computer, it does the same thing.

Is the drive faulty, or might there be a setup function I haven't yet performed. Help!!!

Posted by on


1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points


    An expert that got 10 achievements.


    An expert that got 5 achievements.


    An expert who has answered 1,000 questions.

  • Acer Master
  • 1,102 Answers

Check devices see if any drivers have errors
if you just purchased it and it's new i would return it

Posted on Jan 22, 2009


1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

A 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
The service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Good luck!

Posted on Jan 02, 2017


Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

Cant burn dvd

You need a dvd burner a burning program and a dvdr burnable disk to be able to burn a dvd
Burning computer files on a DVD can be a great way to backup your information.
Most one-sided writeable and rewritable DVD discs can store nearly five gigabytes of information, while two-sided writeable and rewriteable DVD discs can hold over eight gigabytes.

There are many programs available for purchase that you can use to burn a DVD.
For the sake of this tutorial, we will be using one of the most popular CD and DVD burning utilities Nero Burning ROM.

Read on to learn how to burn a DVD.
Insert your writeable or rewriteable DVD into your writeable DVD drive.

Click on your start menu and select "All Programs," "Nero" and "Nero StartSmart."
Locate the pull-down menu at the top of the window that shows "CD" displayed.

Click on the arrow to view the rest of the menu and select DVD.
Find the icons under the pull-down menu you just used.

Click on the "Data" icon. Then click on "Make Data DVD."
Click on the "Add" button when the Nero Express window opens.

Find the files on your hard drive that you would like to burn to the DVD and select them.
When you're done selecting files, click "Finished."

Select "Next" to get to the Final Burn Settings screen. If you can select the speed at which to write your disc, select the 8x option.

Click "Burn" and wait as your files are burned to the DVD. Click "OK" once the window pops up telling you the burn process was completed successfully.
List of nero programs including a free Data Backup program
There are lots of freeware alternatives on the internet

Burn audio, video, and data CDs/DVDs and create and burn ISO files.
Instant CD & DVD Burner is the ideal choice for anyone looking for a simple but full featured CD/DVD burner.

nero 8.1 essentials free
This is the newest version of the most known CD and DVD burning software, but now with the capability to burn HD DVDs, and Blu-ray Discs
Nero 9 .4.12 free Create, rip, copy, burn, edit, share, and upload online

Feb 18, 2014 | Computers & Internet

1 Answer

It's not reading cd, or DVD

Check for scratches on the disk surface - these can inhibit the player from reading a disk correctly.

Some players will read olny certain type(s) of disks. This is an issue mostly for disks created on a computer, not those that are prerecorded and available for purchase or rental that contain movies and music.

As stated above, dIsks created on a home computer may not always be readable on a home player. Re-writeable and recordable types that are not listed as being compatible will not work. Check your manual to see which types are acceptable and not. DVD types are: DVD-R, DVD-RW, DVD+R, DVD+RW and DVD-RAM CD Types are CD-R, CD+R and CR-RW. Older home CD and DVD players generally work with "-R" types and the newer players with both "-R" & "+R" types. "-RW" and "-RAM" types are the least likely to be readable in home players.

Additionally, most players require that disks created on a home computer be "finalized". This is an extra step that isn't required by most CD / DVD drives in computers. Just because it works in your computer doesn't mean it will work in your home player. If you're using compatible media and still not able to read disks, check your CD / DVD recording software options to enable finalization.

Good luck!

Jan 03, 2013 | Televison & Video

1 Answer

My DVD rom drive wont work at all, in fact, only 1 disk was read properly while the others are dead, I tested each of mi disk in my dad's laptop then all of my disk works at the laptop, then I tested...

my pc did that recently, it would read the disk not all of it, so I went out & got a new drive & the new drive is reading everything
it's very possible the dvd drive is going out

Aug 26, 2011 | LG (DRD-8080BB) DVD Drive

2 Answers

When I put a cd or dvd into my disk drive I hear a strange buzzing noise coming from the drive as soon as the cd or dvd starts to play.Sometimes the buzzing comes and goes but will last at least thirty ...

The buzzing might be just a little bit of friction between the motor and its housing rubbing together, or it could be off-balanced and vibrating against the drive cage. It's more than likely nothing as long as the disk still reads, and as long as it does still read, there's no need to send it in for repairs, it's just a minor annoyance. However, if the disk does not read, and I made an inaccurate guess as to the problem, then I would send it into the manufacturer for repairs.

May 07, 2011 | Computers & Internet

1 Answer

Its not reading Maxell writeable DVD's

There is software "inside" the DVD-writer.
It is called "firmware".
The firmware reads the "label" off each disk,
to determine capacity, maximum recording-speed, and such parameters.

So, you need to access and search for updated firmware for your HP device, because the current firmware is _not_ recognizing the label on that one specific brand of "blank" media.
Updating the firmware will allow the recognition.

Apr 07, 2010 | HP dvd640e DVD RW Dual Layer Burner

1 Answer

I hAVE the DVD-VR357, when we put in a new disk it kicks it out

Some recoders are picky about media used - Try to use another blank maybe you have a bad disc. I've had so much **** from those SONY DVD+RW - if it still spits it - then change media - Use the verbatim re-writeable instead, the 4x, they are much better than the sony ****.

Sep 23, 2009 | Samsung DVD-VR357

1 Answer

Cannot backup files to a cd/dvd

we may need more details but you can try this for now

1. are you sure you have a cd writer or a dvd writer (writer = burner)--- check the front edge of your cd/dvd unit and look for words like "writer" "burner" or writeable next to the word dvd or compact disc... keep in mind not all cd/dvd writer can write (burn) cd or dvds, some may burn cd but not dvds.

2. is your cd/dvd unit compatible with the media (cd or dvd blank disk) you are trying to use.. depending your cd/dvd especifications your dvd/cd drive is compatible with certain types of cd or dvds that are writeable.

3. is the cd/dvd a writeable cd/dvd and is compatible with your cd/dvd drive? for instance.. if you are using a blank dvd and your cd/dvd drive only burn cd/s and read dvd and cd you won't be able to write to the blank dvd.

4. are you trying to burn a dvd in a corporate computer.?? as a user (not an administrator) of your corporate computer you may not have priviledges that will allow them to burn dvd/cd's even you your drive and your media are compatible.

please post
the error that you get
the brand and model of the computer you're using
the type of media you're using

Oct 02, 2008 | Computers & Internet

1 Answer

My computer will not read any of my disk or install

when you say disk did you mean hard disk? if you do... did you recenlty install a new hard disks?... if you did... did you check the jumper-master-slave configuration when installing the new hard disk?
only one hard disk can be configured as master in each ide channel. set up to master (not single) the one on the end of the ide cable and set up to slave the one attached to the midlle of the ide cable.
check that both hard drives are properly attached to the cable and that the power cable is properly seated.

when you say disk did you mean cd rom disks or dvd disks?
does it work in other computers? if it doesnt.. you cd/dvd disks may be the problem
are you trying to read a dvd disk on a cd rom only drive... you can't read a dvd in a cd rom drive.
if you cd/dvd rom drive should read the disk you're putting in, check in device manager if your system detects the cd/dvd rom drive. if it doesn't: check the physical connections (reseat ide cable, check jumper configuration for slave and master on your cd/dvd rom drive and check that the power cable is properly seated), check also in device manager the properties of the cd/dvd rom drive and check if it says on device status if the device is working correctly. if it doesn't post the error code that it may give you or google a solution with error code.

suggestion.. be more specific when posting your questions.. that way it will be easier for a solution to be provided as your issue could be interpreted in different ways

Sep 24, 2008 | HP Computers & Internet

3 Answers

Please insert a disk into drive

You can only copy files to a blank disk by using programs like NERO or by using a re-writeable disk like DVD-RW which you can format and use it like a hard drive. You need also burner not an ordinary DVD or CD player.

Aug 07, 2008 | Computers & Internet

2 Answers


I have a JVC DR-MH50 DVD/HD recorder and it will only record on DVD-R or DVD-RW not DVD+R or +RW. so check your format of disk you are trying to record on it may be as simple as that.

Sep 04, 2006 | JVC DR-M100S

Not finding what you are looking for?
Acer Aspire 6930-6771 Laptop Logo

Related Topics:

23 people viewed this question

Ask a Question

Usually answered in minutes!

Top Acer Computers & Internet Experts

Les Dickinson
Les Dickinson

Level 3 Expert

18417 Answers

Mohammed Ebrahim M
Mohammed Ebrahim M

Level 3 Expert

644 Answers

Donald DCruz
Donald DCruz

Level 3 Expert

17130 Answers

Are you an Acer Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides