Question about Olympus TG-320 Tough 14MP Blue Digital Camera

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Software is unable to find Olympus Digital camera connected to USB port

Brand new camera and using brand new USB cable that it came with. Used the disc provided to install Olympus Viewer 2. I connect the cable to the camera and to the computer, I get the following error message: "The software is unable to find an Olympus Digital Camera connected to a USB port on your computer." I tried BOTH USB ports on the computer and get the same error message. When I connect my Panasonic to the port, it works fine.

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Try NOT connecting your camera to your computer.


The best way to download pictures from your camera to your computer involves removing the memory card from the camera and plugging it into a card reader (either built-in to the computer or connected via USB or FireWire). This is likely to be faster than connecting the camera to the computer, and won't run down your camera's batteries.


Once the card is plugged in, it will appear to your computer as a removable drive. You can use the operating system's drag&drop facility to copy pictures from the card to the computer's hard drive, the same way you copy any other files. Or you can use any photo cataloging program such as Picasa.

Posted on Jan 01, 2013

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Posted on Jan 02, 2017

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