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Dyson dc23 animal brushes won't turn

Rotating brushes (the ones in the head that stir up stuff on floor) won't turn. When I open up the underside (as in the picture on sticker on the actual vacuum), there is a rubber flap in the middle with a u-shaped notch. This flap is between the rotating brushes and the tube where suction comes from. If I occlude the opening, the brush turns normally; if no occlusion, no rotation. When the underside cover is back in place, normal suction but no turning so limited efficacy. Any idea what's going on here? Thanks in advance for any help.

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  • dchan Dec 31, 2012

    ...and there is no separate button to turn the brush on/off

  • dchan Dec 31, 2012

    Mine is the turbinehead canister model, not the upright pictured above. No blockages, brush rods clean (no hair, etc), filter clean and dry. I don't think it's a belt issue as the brushes turn fine if suction port is occluded.

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SOURCE: rotating brush will not turn on my Dyson DC07

Yes I had the same problem on my animal Dysom. There is a button on the top of the dysom that turns the cacuum on. Right beside that button is another one that turns on and off the brush!!! Good luck!!! I accidently one day bumped that button and couldn't get my brush to work but after troubleshooting it, that was my solution.

Posted on Jan 24, 2009

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