Question about Dyson DC39 Multi Floor Ball Canister Vacuum New - Authorized

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The brush on my dyson dc 39 is not turning - Dyson DC39 Multi Floor Ball Canister Vacuum New - Authorized

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  • Dyson Master
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Posted on Sep 21, 2016

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Posted on Jan 02, 2017

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Dysonteam
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SOURCE: the brush bar wont spin on my dyson dc 25... i

Hi its Darran at Dyson.

Simply switch the machine off and stand it upright. Press the brush bar on/off switch once and then turn the machine back on.

When you release the machine into the vacuuming position, the brush bar should start to turn again.

If you still having problems, please contact our Helpline on 0800 298 0298 (UK) or 1866MYDYSON (US).

Kind regards
Darran
Dyson Customer Service


Posted on Apr 22, 2010

  • 1 Answer

SOURCE: Brush stopped spinning

If you've had the brush out to clean it you need to re-set the trip switch which is a red button at the right side of the brush simply press it in till it clicks.

Posted on Sep 08, 2010

  • 1 Answer

SOURCE: rotating brush will not turn on my Dyson DC07

Yes I had the same problem on my animal Dysom. There is a button on the top of the dysom that turns the cacuum on. Right beside that button is another one that turns on and off the brush!!! Good luck!!! I accidently one day bumped that button and couldn't get my brush to work but after troubleshooting it, that was my solution.

Posted on Jan 24, 2009

  • 389 Answers

SOURCE: Dyson DC 24 blockage between brush bar and

You can remove that short length of pipe very easily. Just pull it away from the fitting at the vacuum end and unscrew it from the brush bar end. While you've got it off, check it for splits (which are common) and replace it with a new one if it is damaged.

Posted on Jan 06, 2010

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DysonInfo
  • 107 Answers

SOURCE: Dyson DC25 rotating brush doesnt work

There is a reset button on the side of the brush bar head. Press it.

Posted on Dec 20, 2010

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The brush in a vacuum is powered by a belt and that is probably broken or slipping.

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Hi Ashley, it's Jack at Dyson.

I'm sorry to hear you've had difficulty with your DC41 Animal's brush bar. Although I note you've already tried resetting it, I would encourage you to try again - please make sure that you've reclined the machine into the vacuuming position as the brush bar will never rotate when the machine is standing upright. Try pressing the silver brush control switch (next to the red on/off switch) twice while the machine is turned on and reclined.

If you do need further help after trying this, please contact us directly so we can confirm if we're able to help under the terms of your DC41 Animal's 5-year warranty. You can reach us by calling 0800 298 0298 (UK), 1-866-693-9766 (US), or 1-877-397-6622 (CA).

Best wishes,

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Dc 41 roller not turn


Hi there,

I'm sorry to hear you're having difficulty with your Dyson DC41. This machine is equipped with a sensor which shuts off the brush bar if something jams it. Once you've checked the cleaner head for obstructions, and removed any threads or hair from around the brush bar, you should be able to reset the machine, as shown in the video below.

If you'd like any further assistance or advice, please give our customer Helpline a call on 0800 298 0298 (UK), or 1-866-693-9766 (US).

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Apr 22, 2012 | Dyson Vacuums

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The brush on my dyson dc 33 is not turning


Hi there,

I'm sorry to hear you're having difficulties with your DC33. If the brushbar doesn't seem to be rotating, please follow the steps shown in our online support guide to check everything is correct with the machine:

http://www.dyson.com/support/help.asp?article=1421&product=DC33-MULTIFLOOR

This should resolve the issue, but if you'd like further assistance or advice, please call us free on 0800 298 0298 (UK), or 1-866-693-9766 (US).

Best wishes,

Jack
Dyson Online Customer Support
http://www.dyson.com

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Dyson dc-15 brushes don't engage


Hi there,

I'm sorry to hear you're having difficulties with your DC15. If the brushbar won't rotate when you recline the machine into the vacuuming position, it may simply need resetting. To do this, please follow the steps shown in the video below.

This should resolve the issue, but for any further assistance or advice, please get in touch with us directly by calling free on 0800 298 0298 (UK), or 1-866-693-9766 (US), so we can help.

Best wishes,

Jack
Dyson Online Customer Support
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Brush doesn't spin


This model has Brush Control
The Brushbar can be turned off to protect rugs and delicate floors
You've either accidently turned the brushbar off or the belts broken

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1 Answer

The brush bar wont spin on my dyson dc 25... i


Hi its Darran at Dyson.

Simply switch the machine off and stand it upright. Press the brush bar on/off switch once and then turn the machine back on.

When you release the machine into the vacuuming position, the brush bar should start to turn again.

If you still having problems, please contact our Helpline on 0800 298 0298 (UK) or 1866MYDYSON (US).

Kind regards
Darran
Dyson Customer Service


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