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I have a Memory Craft 8000 and was told that the problem is I need a new mother board. It only news straight. stitch and links on and off. I was told it is $500 to fix. Does that sound right or should I get. another opinion?

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  • Sewing Machines Master
  • 1,564 Answers

Sounds about right for parts and labor. Sorry.

Posted on Jan 01, 2013

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Posted on Jan 02, 2017

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SOURCE: Janome Memory Craft 8000 Stepping Motor Error

Bear with me here...
When the Janome 8000 is turned on, one of the first things that it does is run the stepper motors to return the embroidery carriage back to its original position.
The computer in the Janome needs to know when the embroidery carriage is back in the correct position and to do so, it uses a sensor.
If the sensor fails, it does not know that the carriage is back in the correct position.
When the sensor fails, what happens is that the stepper motor keeps running even though the embroidery carriage is fully back, so what you hear is a horrible grinding sound. The grinding sound itself is nothing to worry about, actually it is good news, it means that the stepper motor is fine.
Janome in their infinite wisdom decided that whether the motor failed or the sensor failed, that they would simply say on the screen that the stepper motor failed.
I have repaired a machine with this problem, in my case it turned out that the sensor was okay, but someone had damaged the main circuit board, breaking the track from the sensor to the computer.
Unfortunately, I don't know if this sort of repair is something that the average repairman can take care of. I am an electronics engineer, so thats why it wasn't a problem for me.
I just thought some extra information on what is going on might give you a head start in getting some one to fix it for you.

Posted on Nov 15, 2007

  • 1 Answer

SOURCE: new home 8000 memory craft embroidery machine

llkaygifts,
I just found this site...they have the manual for your machine...I think it like $12. Heres the link... http://www.sewusa.com/Sewing_Machine_Manuals/New_Home_Manuals/New_Home_8000.htm

Posted on Aug 05, 2008

  • 1 Answer

SOURCE: New Home Memory Craft 8000 stepping motor error

ours was ndoing same thing. took bottom off and the stepping motor was stuck. moved it manually to get unstuck , oiled it, sewing again!

Posted on Oct 30, 2008

  • 1 Answer

SOURCE: Need Windows XP USB driver for Memory Craft 10001

contact me back at dbfm13@aol.com and i will send you all the drivers i have.
when i got mine working, i believe sometimes it is just by LUCK that things work.


Posted on Mar 29, 2009

  • 1 Answer

SOURCE: Janome/New Home Memory Craft 8000

I have a memory craft 8000 that gets a message stating "Stepping Motor Error". What can I do to try to fix it?

Posted on Oct 06, 2011

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step motor error may mean the embroidery arm is out of position gently push it back home towards the machine and see if this helps. If the mother board is gone, they will not be able to replace it as its so old, but you may be able to get an 8000 or 9000 on ebayso you can still use your discs if you don't want to get a new machine

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Yes, they can be replaced, we have them in stock. But first there are some questions about whether there are also issues with stitch selecting IN ADDITION to the dark screen, to ensure you would actually benefit from the repacement.

To find out, I can send you instructions to Reset the Touchscreen and also how to run the Self Test Routine, simply... Contact me. ALSO... Please just be sure to mention specifically what you need, as we do get quite a number of enquiries of various types each day.
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When your Memory Craft 8000 or MC 5700 is otherwise working fine but the LCD display screen begins to grow darker and you find you just can't read it, the only thing you can do is replace the LCD screen, or buy a new machine.
Janome no longer stock this item direct, but there is an affordable replacement available.


Full Access and Installation instructions are provided, so you can DIY or have someone else do the replacement for you.


Check this Link


Also includes advice, links & contacts to be able to Reset your screen and do a Self Diagnosis Routine to test your machine BEFORE you purchase a replacement LCD backlight for either the Janome MC 8000 or MC 5700, so you can check that there are no other troubles.

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ours was ndoing same thing. took bottom off and the stepping motor was stuck. moved it manually to get unstuck , oiled it, sewing again!

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I have a memory craft 8000 that gets a message stating "Stepping Motor Error". What can I do to try to fix it?

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