Question about Dyson Ball DC24 Bagless Upright Vacuum
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Posted on Jan 02, 2017
SOURCE: Beater Bar/Brush Won't Turn
It might have tripped the safety switch when it picked up the fringe. Mine did this on a strap.
To reset the switch--recline the handle as usual, push the red start button, then push the grey beater bar button. The bar should engage when the grey button is pushed. If not, there is probably a larger problem. Hope this helps.
Posted on Apr 27, 2009
My Dyson DC14 had no suction...see if this works...turn the Dyson upside down...there is a length of hose that connects the bottom of the vacuum to the top, careful remove one end of the hose and check for debris...mine was clogged. Removed the clog and voila...it works. Thanks for the above info on checking the hose for cracks.
Posted on Aug 11, 2009
Solution to Dyson Ball wil Not stand up / Kickstand will not go down:
I had this problem on my Ball. The metal guides on the red foot lever had jumped out of their tracks and you have to get them back into the guide tracks on the rear wheel assemblies. I pulled on the affected wheel assembly to get the metal post on the red kickstand to reset it where it should be.
Posted on Mar 11, 2010
Hi its Darran at Dyson.
With the machine switched off, press the re-set switch on the side of the head, making sure you push the button in as far as you can. When you switch the machine back on and lower it into the vacuuming position, the brush bar should start turning.
If this doesn't rsolve the problem, please contact our Helpline on 0800 298 0298, between the hours of 7am - 10pm, 7 days a week.
Dyson Customer Service
Posted on Apr 20, 2010
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