Question about Toshiba Satellite M45-S331 Notebook

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Get "must dump dns stash"

Ran a toshiba satelitte laptop m45-s3113 dignostic self test, got a ?blue or green screen, said something about must dump dns stash? before that, I had Kaspersky Internet security installed. it crashed, said "databases corrupt" in Kaspersky's warnings. and lost my modem at the same time. Advice form Kasp "delete and reinstall Kasp." Tried an external modem, would not recognize it. So tried a Tosh. dignostic and got the above. I feel paralized now!

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I suggest to forget about diagnoses and just reinstall the operation system again from scratch ..using a boot-able disk or flash usb ..and clean the hard drive completely .. At least the C drive ...just format it during installing ..This will make it work if it is nothing physically wrong .
The modem is probably just disabled or missing drivers..or blocked..I see no reason to be affected ..reinstalling a clean os ..will fix it too ..
I suggest to use just the programs you really need ..and get read of all tools from Toshiba ..and use a more reliable security ..like Microsoft essentials one ..Its free and not invasive ..and Im really satisfied so far with it ..
If you run windows xp ..it will ask you to update a few things before let you install it ..Just click on the suggestion and download those fixes..

Posted on Jan 07, 2012

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