Question about Microsoft Xbox 360 Console

51 Answers

Error E 74

Ive had my xbox 360 for about a year and a half now and it has worked great until just a couple of weeks ago...when i turn my xbox on now all it shows is the bottom right ring light flashing red and E 74 appears on the screen. I looked it up and was told that it was a problem with the a/v cable, but i tried other a/v cables that belong to my friend and it still doesnt work. i figured that maybe that it was the a/v component inside the xbox i.e. the chip. i no longer have a warranty on my xbox so microsoft will not help. does anyone have any advice for me? is there a way i could acquire another chip and replace it? thanks for any help

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  • 159 more comments 
  • Anonymous Nov 26, 2007

    E 74

  • Anonymous Dec 12, 2007

    this problem came after i got the heroic map pack, never before. is it the download and if it is, will there be a update? at first i deleted the maps and it worked normal but, then when i got the maps again it just started all over.

  • Anonymous Dec 14, 2007

    erorr 74 same as galvins

  • Anonymous Dec 16, 2007

    got the e74 message on the 13'th after i dl'd heroic

  • FixMy360 Dec 25, 2007

    I Popped in a brand new copy of Mass Effect i got for christmas, and in under 10 minutes of gameplay...There it was, a Red light on the lower right corner and The E-74 Error. I called the Microsoft customer service, only to be connected to a half-wit who can't speak a lick of english. I found out that my warranty expired 2 days ago and that I would have to pay for the repairs, all because my console has one red light instead of the classic 3.

    Gamers, can you feel my Frustration? I guess i will try the Towel thing :'(

  • fbhsportsmom Dec 25, 2007

    Got E 74 error after trying new game chair and new game Call of Duty 4 for about 15 minutes. Also had downloaded heroic maps a couple of weeks ago. Have tried unplugging all cables, removing hard drive, letting it cool down and nothing works. Please help.

  • skibum8 Dec 26, 2007

    Galvin, how did you fix it? Like yours, my Xbox 360 is a year and a half old. I had recently started seeing blue vertical lines on the entire screen and now all I see when I start the machine is a a E74 system error with the bottom-right circle flashing.


  • Anonymous Dec 26, 2007

    i just got i today, i was having some problems with the graphics on COD4 , i went to restart the the console and ther it was. i checked the power supply and i have left it to cool down cause it was quite hot. i will try the a/v cables and described. that might be the problem. fingers crossed

  • guchie Dec 27, 2007

    same thing here guys it really pissed me off

  • Anonymous Dec 30, 2007

    Same problem nothing fixes it Microsoft wants 150 or more to fix and im not doin the towel thing.

  • Anonymous Dec 31, 2007

    got COD4 for xmas, put it in, played first level, then screen did a green blur like a bad nightvision
    rebooted console and got E74
    i don't know how it could be a heating problem because my box was on for only a half hour and i have a cooling fan in the back
    i've had my xbox on for 8 hours straight with no problems

  • pemberton22 Jan 03, 2008

    how do you fix it

  • Anonymous Jan 07, 2008

    error 74

  • Anonymous Jan 10, 2008

    You posted that you fixed the problem with the error 74. HOW? I am in Afghanistan and the only break I get is playing my xbox. So if you can tell us how you fixed it!



    Thanks

  • MXGREG417 Jan 10, 2008

    HEY MINE DID THE SAME THING HOW DID YOU FIX THE PROBLEM? THANKS MXGREG417@YAHOO.COM

  • minime115 Jan 24, 2008

    My 360 crashed and died a couple weeks ago and what happened is that the 4th quadrant turns red and flashes while the screen says E 74. Whhee, I want it to be fixed but I dont want to send it to Microsoft.

  • Anonymous Mar 12, 2008

    thank you

  • Anonymous Mar 20, 2008

    brilliant

  • Anonymous Mar 23, 2008

    e74

  • WetJumper Mar 24, 2008

    I have the e74 message and 1 red light. The 3 red lights is covered by warranty but the microsoft charges $100 for a repair of the 1 red light. My question is about whether or not there is a way to trigger a 3 red light erro?. Maybe if I over heat it or simething to get the warranty. Also do you think it is feasibe to buy a new console from a retailer and then switching the consoles out and returning the faulty one?

  • Anonymous Apr 21, 2008

    My problem is just the same. And i dont know what to do

  • fishslap12 Apr 21, 2008

    i had my 360 for a year now and now it won't work at all it turns on for 5 secs then it turns red

  • p-squared Apr 23, 2008

    i have the same problem it sucks

  • Anonymous Apr 25, 2008

    i got the prob and now gta 4 about to be out

  • Anonymous Apr 25, 2008

    same problem when i turn it on the bottom right hand corner ring is flashing if anyone can help it will be apreciated

  • Michael Anderson Apr 30, 2008

    bottom right red light flashing, e74 on the screan. This sucks. I will find a repair fot this. If you have one with this or other red ring lights dont throw it away, send it to me. Or I will buy it from you if you have paypal. Email me, I would feel better trying to fix one if I had more with the same problem. I am sure I will mess up the first few times so sell me yours and buy a new one. Good luck and may the red ring stay away from us all.

  • roughguy May 03, 2008

    My xbox gave me The E74 erro with one red light

  • jals May 11, 2008

    I called microsoft and i have to pay 65 pounds to get it fixed and if they can't fix it you will get a new xbox. It's stupid and microsoft are a big let down. i can't believe a billion pound organisation can't give its loyal customers a decent console that will last. its cheap and it has way to many problems. if the gameplay wasn't so good i would get a ps3.

  • Anonymous May 23, 2008

    Yea I got my 360 in spring of 2006 and every time I start it up it doesn't show any picture on the screen its hooked up to. But if when i turn it off and boot it up a second time it always works. Every once in a while ill get the E 74 error message but i ignor it because its been two years and nothing eles has happened. But i noticed that Microsoft exteneded warranties and that they are using a new motherboard in the 360 so i might turn send them mine for a new one. The only problem is that I have a launch edition Premmium and it has the matt silver hardrive and I am afraid that if they send me a new one the top will be flat gray and not match my hard drive. Does anyone know if they will match the top for a launch edition?

  • Anonymous Jun 04, 2008

    This should help, but you have to open up your 360 to fix it permanentaly.

  • Anonymous Jun 07, 2008

    i have taken the plastic of but i still need to take of the scrus from the mettal box



  • Anonymous Jun 24, 2008

    still can't figure out a way to fix it.

  • Gery Kempczynski
    Gery Kempczynski Jun 30, 2008

    I have a solution that worked for me.. Unplug the av cord on the xbox and power up the unit.. When I did this the ring did not turn red.. Let the unit run and it will shut itself down after no use.. Plug the av cord in and power up and hope fully it will work for you..

  • Anonymous Jul 11, 2008

    My xbox has one flashing red light on the bottom right saying error 74. how do i fix it my warranty has gone?

  • smaximo Jul 19, 2008

    e 74 problem,

    I tried removing harddrive turning it back on does not work

    towel trick

  • Anonymous Jul 20, 2008

    one flashing red light

  • Anonymous Jul 23, 2008

    the exact problem is now happening to my consule!!!! This sucks!!

  • Anonymous Jul 26, 2008

    errror E74 but mine is under warrenty and microsoft will fix it.

  • Anonymous Jul 28, 2008

    e74

  • donatz45 Jul 29, 2008

    360 1 red light bottom right e74

  • KungFounded Aug 01, 2008

    ok so i got an xbox 360 elit and it got the error 74 1 right hand side red light and it happened in 6 months i am really pissed because know i can't play for the summer and i had the idea of not playing when school starts. So now i am gonna play at the week ends. Why can't Microsoft fix it faster or make it so it doesn't break like the ps3. plz any one got any way of fixing this problem with out opening it cuse Microsoft wont take it back tell me.

  • Adam611 Aug 10, 2008

    i have the same problem :( and my warranty has expired - i just dont no what to do....

  • Anonymous Aug 13, 2008

    E-74 error and 1 red lights

  • spenwack88 Aug 27, 2008

    xbox customer support wont help so help!!!!!!!!

  • Anonymous Sep 07, 2008

    Well I did, then I visted here:

    http://fastercomp.co.uk/error_e74_fix.ht...

    I've been messin with the 360 for the last 6hours, trying allsorts, replacing the thermal compund, seriously breaking bits of plastic... anyways found this site - followed the instructions and seriously I need to buy the author a pint.
    Would suggest you don't try the hairdryer for the suggested 2mins though...got worried at around 45seconds after which I turned on the console and problem solved, but fans went into overdrive...so left it to settle (5 mins or so) and to be pleasent surprise it worked. Fingers crossed it stays like this!


  • Anonymous Sep 10, 2008

    yea i got this while i was too and my warranty is over so i need help!!!

  • joan50 Sep 14, 2008

    yes i have E74 error code tryed all still E74.

    need HELP..........

  • Anonymous Sep 14, 2008

    one red light

  • Anonymous Sep 19, 2008

    I have the same problem can anyone help

  • Anonymous Sep 25, 2008

    same

  • Anonymous Sep 27, 2008

    is there no way to fix it? ,should i just buy a new 1

  • Anonymous Sep 29, 2008

    did ne1s xbox sound like it was overheating b4 it happened

  • chrisangel Sep 30, 2008

    my xbox360 only haves 8 months with me and that same error happened.
    I really dont know why.

  • kupal11 Oct 12, 2008

    i have my xbox one red light and error 74

  • Anonymous Oct 12, 2008

    i have got one red light, error E 74.

  • benhead Oct 15, 2008

    e74??????????? help me

  • benhead Oct 15, 2008

    e74 help

  • D3waal3nator Oct 16, 2008

    I have the same issue

  • Anonymous Oct 16, 2008

    I just turned it off and back on and it works again.



    That's usually all it takes to correct the problem.

  • Anonymous Oct 17, 2008

    dude this just happened to me it sucks

  • Anonymous Oct 17, 2008

    LAME. Just happened.

  • Anonymous Oct 19, 2008

    Xbox 360 Console 1 red light bottom right quadrant flashing - Error code E 74

  • bobcat103 Oct 20, 2008

    Same story here.

    My thing is, where does Microsoft get off charging me $100 to fix my system?

    They tell me they're throwing in a month of Live, extending my warranty and promising me a new system if they can't fix my old one.

    Why not just fix the one I have and stand behind the XBox 360 product?

    Basically, is XBox holding me responsible for my system overheating? Is that how they figure they have the right to charge me?


  • Anonymous Oct 24, 2008

    its retarted. all i want is to play. and i dont wanna take my console apart. and i dont wanna wait three weeks for microsoft to fix it.

  • Anonymous Oct 24, 2008

    ok, i have th wesame problem. i read all this solutions people posted and none of it worked. if you have the xbox laying down stand it up. Unplug everything thats connected to it then plug it back in even your live cable. then tap i a few times and turn it on. works like new.

  • Anonymous Oct 25, 2008

    I just got it on my 6 monts old Elite version

  • Anonymous Oct 26, 2008

    the same as the other gur. CHUCK NORRIS HELPPPPP

  • jonathonlamb Nov 07, 2008

    ive had my xbox 360 for about a year and a half now and it has worked great until just a couple of weeks ago...when i turn my xbox on now all it shows is the bottom right ring light flashing red and E 74 appears on the screen. I looked it up and was told that it was a problem with the a/v cable, but i tried other a/v cables that belong to my friend and it still doesnt work. i figured that maybe that it was the a/v component inside the xbox i.e. the chip. i no longer have a warranty on my xbox so microsoft will not help. does anyone have any advice for me?

  • Anonymous Nov 08, 2008

    yup same one.....Im gonna tell them incompetent bastards that its the rrod.

  • Mustang302Co Nov 08, 2008

    My Elite just started doing the same thing.

  • killer50 Nov 17, 2008

    I got two rows of white lines covering top half of the screen for 2 days. On third day there was on red rind and an error message in several languages. On the bottom it read E 74. I was no longer able to see anything but the black screen with the error code.

  • blinhart Nov 18, 2008

    bottom right red light flashing

  • Anonymous Nov 18, 2008

    Man, i have the same problem and i've heard to unplug everything, I MEAN EVERYTHING, and leave it for about an hour. I 've tried it, did'nt work for me but it might work for you

  • Anonymous Nov 22, 2008

    I have the same problem! but unlike most people, mine didn't happen when i was playing, i just turned it on and it showed one red ring, i thought it was the red rings of death, but when i looked at it closer i saw it was only one red ring, I don't want to spend $100 on sending it back to microsoft and get it fixed, WHAT DO I DO?

  • Anonymous Nov 26, 2008

    im startin to think xbox360 is for niggers

  • Anonymous Nov 26, 2008

    i was playing the xbox last night and then i come home from work and i go to play it that when the problem started 1 red light comes on and says e 74 at the bottom of the screen

  • Anonymous Nov 27, 2008

    e74...........1redlight........no guaranted help help help!!!!!

  • IVIunKey Nov 28, 2008

    I have the e74 trick, but sometimes my xbox will start up, but the graphics are messed up, it looks sort of like matrix lines every where. Does the towel trick work on this error?

  • Anonymous Dec 01, 2008

    i need to fix e74 now and fast

  • kalum77 Dec 01, 2008

    i have the same problem error 74 code on the screen with lower right quadrant red.xbox 360 is also 18 months old.

  • Michelleb12 Dec 03, 2008


    I found that the towel method did work but was temporary...I got a good recommendation from this guy how to fix it permanently..


    http://howtofixyourxbox.blogspot.com

  • Anonymous Dec 04, 2008

    dont worry send it microsoft but be preperd to wait a good we wile or you can find out how to fix it your self but itl take a wile evil microsofd

  • Anonymous Dec 05, 2008

    what a pain.....16 months old.....not one scratch

  • dante1579 Dec 09, 2008

    my xbox 360 has one red light and the screen says E74 i dunno why maybe because my room is to hot i dont play to much i wasnt even playing when that happened and its been 5 days since that ocurred.thank so much

  • bummdout Dec 10, 2008

    one red blinking light ,error code E74

  • Anonymous Dec 13, 2008

    my 360 worked for about a year and a half as well and the e 74 thing happend as well what the heck do i do!!!!

  • Anonymous Dec 13, 2008

    well when i turn it on my xbox 360  is fine but can only hear it i cant see the picture do you have any solutions?? i bought a brand new a/v chord but i still does the same i even tried it on a different t.v. any solutions?

  • Michela69694 Dec 14, 2008

    i have the same problem i dont know what to do

  • yanceymi Dec 14, 2008

    Have E 74 error code,but Microsoft will not repair and the system is only 1 yeaqr old. They said that I have to have three flashing lights instead of one. Help

  • Anonymous Dec 15, 2008

    please help i need my game



  • Anonymous Dec 17, 2008

    i have the same problem with the av cables i took my cables out and it worked fine there was no flashing light but as soon as i put my cables back in it came back up again and i also have no warrenty left on mine ne solutions?

  • HANSENbros Dec 17, 2008

    i have the sam eproblem with the one flashing red light i took out my av cables abd it worked fine there was no light but as soon as i plugged it back in the light came back and the message popped up. I also noticed that a few days ago before this problem started my games were gettin all fuzzy and blurry halo 3 and forza motorsport 2 were the worst. any solutions??

  • Anonymous Dec 18, 2008

    same problem only xbox wants 110 bucks to fix it


  • Anonymous Dec 22, 2008

    E74

  • kevin95 Dec 24, 2008

    yesturday i   i was playing my xbox 350 and i was playin for about 7 hours   then i turned it off the next morning like around 12 sumthing i  tured my 360 on its said system eroor contact microsoft  customer support i  did  contact them but i found out my warenty expired 1 month ago   microsdt said i need 100.oo bucks to get it fixed . pleaee if there any sloutions to my probalem let me know and i will be very great full


  • bogars Dec 24, 2008

    i have error 74 problem it happens only when i use the dvd drive if i use a game with the memory card it works ok if i use the dvd drive it happens again after a few minutes is it possible that the dvd drive is defect may i change the drive or just the optical system thank you

  • Anonymous Dec 30, 2008

    send it in and pay 100 bucks all i can tell ya or try the neet tricks over youtube

  • Anonymous Dec 31, 2008

    i have the same probblem it suks. but i am taking it back.

  • ccollinz Jan 04, 2009

    e 74 error

  • Anonymous Jan 06, 2009

    E74 Error

  • chloe_babb Jan 08, 2009

    i have 1red in rightside at bottom and e74on screen

  • Anonymous Jan 10, 2009

    hit the hd, geez caveman stuff

  • Anonymous Jan 11, 2009

    same problem

  • Anonymous Jan 13, 2009

    e-74 is my problem warranty just ran out and this really stinks

  • Greedkid Jan 23, 2009

    hey i have the same problem as the the other guy. i have the bottom right of the ring is flashing red with E74 on the screen. my warranty is up and would cost 94 dollars to fix from microsoft. does anyone know of any things of how i could fix it?

    i dont want the towel trick or anything that will screw me up down the road

    thanks

  • Anonymous Jan 27, 2009

    I also have this problem. The Xbox flashes one red light and the E74 message appears on the screen.

  • Anonymous Feb 01, 2009

    i went to the webiste xbox.com/support and my warranty ran out and i have to pay 94 dollars. but I think its messed how everyone cant have a lifetime warranty. I dont know what to do either except to pay for the repairs.

  • Nana Army Feb 03, 2009

    I also have E 74 with one red light flashing on the console tv. I tried another av wire from another xbox 360 and still receiving this message. My grandson had this machine for a year and a half. His sister unplugged his game because of bad grades and when I replug the wires, I received the E 74 message. Could the problem start because it was unplugged for 2 weeks?

  • Anonymous Feb 03, 2009

    I have the same exat problom,when i try it on my friends tv it works,when i play it on my tv all it brings up that red light flashing on the right hand corner i think the problom is the wire just out off curiausity

  • Anonymous Feb 03, 2009

    error E74 appears on my 360 Xbox.

  • Anonymous Feb 04, 2009

    I have the same problem and i dont think thats away to fix it


  • Anonymous Feb 04, 2009

    i have the same problem with my xbox 360 elite e-74. could use any ideas thanks blinhart

  • Anonymous Feb 07, 2009

    e 74

  • auzzyh11 Feb 07, 2009

    my xbox has red ring botom right and says e74

  • Anonymous Feb 08, 2009

    i have the exact same problem man and my warranty just expired please tell me if you find a solution thanks

  • cl_sanderson Feb 09, 2009

    I purchased my Xbox 360 sometime 9/2007. By July 2008 I had already received the "ring of death" and Microsoft replaced my Xbox. I now have the error of E74 but my warranty ran out in 9/08. Please tell me how this is... I received a BRAND NEW console from Microsoft what... 7 months ago, and now it's going to cost at least $100.00 to fix it? Are you kidding me. Then I was told that they extended the warranty an additional 90 days past the original date, because of the replacement. Obviously Microsoft doesn't stand behind their own merchandise. Especially because what I read is that this E74 error is becoming almost as common as the "ring of death". I'd rather buy a Wii or PS3 which from what I hear are much better anyway! This is really poor business.

  • Anonymous Feb 10, 2009

    I have the same problem when i turn my xbox on it comes up 1 red ring and error 74 on the screen. I know what is wrong with it and where in the xbox it is, the only trouble im having is getting the heat sync off thats over it if i knew how to do that i could repar it.

  • Suzanne Snell Feb 10, 2009

    Yes got the E 74 system error too.


    Cause, same as the rrod overheating due to the poor design of the console.

  • nymetfan247 Feb 16, 2009

    i have the same problem.  i have no idea how to fix it.

  • Anonymous Feb 17, 2009

    hey i have the same porblem and was wondering do you know it was the chip inside cause i dont really want to buy a new one and want to get a new 360.

  • donnaduckie Feb 18, 2009

    I have an xbox 360 elite and it has the same probleme as yours.On the bottom right hand corner of the circle of light it flashes red-1 time and has error 74 on it.Help

  • ntpatlanta Feb 19, 2009

    I have one red light flashing and an error message saying e73

    Please advise

  • PorkFish Feb 19, 2009

    I have the E74 msg two of my xbox elites ($1000 purchase price and 300 to repair). If i buy a new one, it will just happen again. Hmmm... you guys keep shopping with shady microsoft, I think i'll give my money to someone else(SONY).

  • Anonymous Feb 22, 2009

    Its stupid my screen had lines randomly going through the middle of it we thought the tv was screwed up. Well we figured out it was the xbox I dont know if i should do the towel trick,but my warrinty hasnt expired so should turn it in or keep doing the towel trick. Any advice?


  • Anonymous Feb 24, 2009

    I opened the 360 and put coins on the ANA chip and did the towl trick and it still dosent work

  • Anonymous Feb 27, 2009

    My xbox 360 has been working for just over a year now. but a few weeks ago i turned on my console and there was a red light flashing at the bottom right... 


  • Anonymous Feb 27, 2009

    the samething

  • Anonymous Mar 01, 2009

    same problrem here

  • DreadOrestes Mar 02, 2009

    Well, i bought the solution. Followed every step and my Xbox worked for 50 seconds and de E-74 returned. Now, if I repeat the steps nothing happens, E74 is still there. Only thing left to test is the one involving the thermal gun... frankly, i'm starting to believe is not worth the time.

  • Anonymous Mar 03, 2009

    I have the E74 Error

  • Anonymous Mar 03, 2009

    I Have that too

  • Anonymous Mar 03, 2009

    Microsoft provides a warranty for the 3 red rings of death...but not for the e74 error...there is something wrong with that

  • Anonymous Mar 04, 2009

    Same problem as yours. I still had mine in warrenty so i sent to microsoft............ so yea hope you can fix it.

  • Anonymous Mar 05, 2009

    exact same scenerio

  • navycpo7 Mar 08, 2009

    need to know if there is a simple FREE fix for this,

  • Anonymous Mar 11, 2009

    error 74 what do i do

  • tara17 Mar 12, 2009

    turn on my xbox360 and error e74 pops up

  • fahimhhu Mar 15, 2009

    One morning i was playing my xbox and then i went to the mall and i bought Endwars. When i came home i pop it in and i got the red light. Any adivce ?!

  • axis_service Mar 15, 2009

    i have same problem with xbox one red light and e74 on tv what can i do

  • betterhealth Mar 17, 2009

    E 74 error and 1 red light only happens when av cord plugged in

  • colesspace Mar 22, 2009

    my xbox 360 worked fine for 2 years. one day i turned it on and it had 3 red lights and said error 74 and i dont no what to do.

  • Anonymous Mar 23, 2009

    Well basically you know when your gonna get the E 74 error cause when I was playing my screen turned to a rainbow color i turned it off for awhile turned it back and wam! there was the E 74 error

  • Anonymous Mar 25, 2009

    One day with my mates turned on the 360 to find E 74 no idea what to do I tried the towel trick. Did not work. Turned 360 off for an hour. Not working. I was trying as much as I could but in the end I gave up. Can you help solve the problem? 

  • astauf Mar 25, 2009

    ugh E74. Torn between the towel trick and buying an old 360 if it breaks, spending the $110 for a fix, or going with a new PS3. At least then Id have a bluray

  • killthestupi Mar 26, 2009

    I have the same problem, my bro gave me his old xbox (1.5 - 2.0 years old, he got an elite) and 2 weeks later I got it on that one....microsoft said it is probably a hardware issue...I tried the stuff they said to no avail, and it appears that this is not covered under the 3 year warranty but is very common...I might have to switch to ps3

  • sgtcazz Mar 27, 2009

    Happened to me twice in the past 2 months. Luckily, I have an extended warranty. Seems all the repair company did was clean it and reset something (VGA or something like that). Does it happen to you only when you play a certain game? I was told that this Error Code was a hardware failure but it ONLY happens when my kids are playing HALO3. Maybe a worn/corrupt disk is causing it. My kids play that game constantly.

  • Anonymous Mar 29, 2009

    error 74 syetem error

  • Anonymous Mar 29, 2009

    I have the same problem. Microsoft keep producing piece of **** machines.


  • Anonymous Mar 29, 2009

    i have the same problem

  • vivianwhaley Mar 30, 2009

    Ive been having the same problem the ring of death (the red ring) will not go away

  • Anonymous Mar 31, 2009

    Well my XBOX 360 crapped out on me yesterday night after playing for about 2 hours, so I'm thinking that its a progressive problem that will manifest itself with aa e74 eventually.
    Tonight I'll try and fix it myself rather than send it to M$ because I broke my warranty modding my system to play burned games.

  • Anonymous Apr 05, 2009

    something as galvin

  • mrob1conobe Apr 16, 2009

    i have the same problem but my xbox360 is the elite version and only 14mths old and was told that it would cost between £74 to £98 i have been told that it is one of the most comman problems with the console

  • Anonymous Apr 16, 2009

    four months old and quit working now showing E74 error cant get any help or find out where to get the damn thing fixed at $459.00 thats pretty steep to play a gammer. want it fixed or money back !

  • Anonymous Apr 26, 2009

    I've had my xbox 360 for almost 1 year and a half. Ive never had a problem with it before but recently I turned on my xbox and it had one red light on the bottom right hand corner.When I look at my screen it says "system error. Contact xbox customer support." In many different languages. It also says in big letters E74. So I went to xbox.com to see how to fix this problem. I did everything at least 3 times, it still won't work... What should I do to fix this problem?

  • Anonymous May 02, 2009

    Same as this guy with the E 74 error.

  • Anonymous May 14, 2009

    i am not willing to pay anymore money. m$ = cheap bastards friken setting up xboxes to blow up 1 day after the warrenty,BUILD SOMN THING THAT DOESENT BREAK

  • Anonymous May 17, 2009

    Same problem. 3 year warranty on new ones but looks like Microsoft support is bad (lost order, repeated send backs, etc) I might just fix myself modding the cooling and reapply thermopaste which worked for me on three rings.

  • shahrouz12 May 17, 2009

    my xbox says e 74 i don't know how to fix it

  • Anonymous May 17, 2009

    no cash e 74

  • misternoname Aug 31, 2013

    If you keep getting error e74 try thishttp://howtofixstuff.blogspot.ca/2013/08...

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51 Answers

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The towel trick is def only temp. i called xbox and they want 100$ to fix it. I am going to either threaten to call bbb ( better business burough) of actually file a report if they won't do anything about their faulty hardware. I think that everyone else should do the same.

Posted on May 08, 2008

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Okay the error e 74 is a problem with the heat sync not av cables or accessories. In order to fix it you need to take apart the xbox 360 and remove the flat silver heat sync, then take some thermal past and put it on the chip that connects to the heat sync then place the heat sync back on and boot up the system while applying pressure on the heat sync. the xbox should be working and all thats left is to put it back together. I did this to mine and its been working for over 6 months now.

Posted on Nov 17, 2008

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Call the tech support 1-800-4my-xbox. when you get to max just press 0 until you get connected to a person. then lie and tell them you got 3 rings of death not 1. once you do that they will give you the box to send it in the mail. they don't check the just swap yours out with one that was fixed....
-R Dubs

Posted on Aug 26, 2008

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My son x-box had the same problem. The heat grease condutor between the heat sink and the graphics chip had broken down to where it was not transfering the chip heat to the heat sink and causing it to overheat, warp the board and break the connection of the chip. We pressed down to resecure the graphic chip (as seen on you tube), striped the old layer of heat grease, cleaned the surface and applied some new grease I purchased from FRY's (local electronic store). The test last night went well and it was working today. I think we have fixed the issue.

Posted on Mar 24, 2009

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Just for a reminder, the towel basically overheats the system, so there is a chance of your xbox 360 getting fried and becoming a boat anchor.

Posted on Oct 20, 2007

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Here's a bit of a "e74 101" for you guys out there struggling with this problem on your Xbox 360 consoles, taken from an article I wrote a while back -

Whilst the Xbox 360 is an excellent gaming platform, it has not escapedits fair share of problems and technical difficulties. One of the mostcommon problems on the platform is the e74 Xbox error, which issignified by a black screen with ominous looking white writing.

Before you can fix your Xbox 360, you will need to learn what causesthe e74 error. Basically it is due to overheating inside the case,which then goes on to damage the connections between the video scalerchip (also known as the HANA/ANA chip) and the motherboard itself. Thisis very similar to the Xbox 360 3 red lights problem, except in thatcase the error is caused by overheating damage the graphics processorunit (GPU).

Therefore, any Xbox 360 e74 fix will require that you repair theconnections between the scaler chip and motherboard, as well asactually prevent overheating from causing the problem again. After all,there is simply no point in fixing your console only to have it breakdown again a few days later.

The most common e74 Xbox error repair involves opening up yourconsole’s case, finding the video scaler chip on the motherboard,correctly seating it back into position so that the connections align(you may also have to clean the connections as they will probably havebuilt-up surface burn marks, grime, and dust all getting in the way)You then put the case back together, turn on your Xbox 360 and itshould be working again like brand new.

It is important to note that you may have a bit of luck in temporarily fixing the e74 error by restarting your console, or by removing the AV cable and then plugging it back in again. Don't attempt any "towel fix" on your Xbox 360 console however, as this will only cause more damage in the long run.

I've written a more in-depth Xbox e74 fix article that you may find helpful in fixing your console as well. Rest assured that you can fix your Xbox 360 yourself!

Hope you are able to fix your Xbox 360!

James Philipson

Posted on Jun 10, 2010

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Try this trick! 

Posted on Mar 25, 2009

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Yeah this worked for me :)

Watch it to get ur xbox fixed in minutes

Posted on Feb 07, 2009

  • jessewstowe Nov 10, 2010

    Thankyou so much!!! It was easy to fallow your video. Now I'm back gaming. Cool, I'm so happy. Thanks again

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I had the same problem. And the soloution was for me was as some others have said. The heatsink on the processor needs removed, cleaned of the old thermal paste, and reapply new thermal paste. There our a ton of videos on YouTube on opening your xbox, and also on the issue of what to do when you get it open. I found it wouldn't work untill I started the xbox without the heatsink on, so it would give me two red lights. That was the only way to "reset it" in a way. It had only been a week so far, but so far so good and no problems as of yet. I would not recommend the towell thing. That's like fixing a roof with bubble gum and duct tape.

Posted on Feb 18, 2009

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1. Turn off the console, disconnect all the cables, and then reconnect all the cables. Turn the console back on. 2. Turn off the console, and then disconnect any accessories that are connected. For example disconnect any Xbox 360 controllers, Xbox 360 Memory Units, and the Xbox 360 Hard Drive. With the accessories disconnected, restart the console to see whether the problem continues to occur. This can help determine whether the console or an accessory is experiencing the problem. - it is not the AV cables or even the port where we connect it, it is one of the hardware failure and if not able to solved this by following the troubleshooting steps provided then we just hoped that your console will have the extended warranty to send this console for repair. But most likely, most of us who'd experience this inconvinience, will have no option but to send the system to micrisoft

Posted on Jan 18, 2008

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Try this solution it works for the 3 red light it might work in this case too. Just don\'t do it if you still have your warranty.
http://www.fixya.com/support/t142158-3_flashing_red_lights

Posted on Jun 27, 2007

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This always fixed that stupid e74 error for me http://howtofixstuff.blogspot.com/2012/01/how-to-fix-xbox-error-e74.html it is a bit tricky though

Posted on Jan 09, 2012

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The Warranty period for the 360 was extended to 3 years after your initial date of purchase. Call up Microsoft and send it back to them for just the cost of shipping.

Posted on Jul 23, 2007

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Hi there, 

The first way to fix this error is actually really quite simple, it may just be your AV cable. The first thing that you can try is to unplug the AV cable and blow out any dust that may be built up in the connections. Then try hooking it back up and turning it on.

If you are still facing the error than try getting a new AV cable, or you can borrow one from a friend so that you don't buy a new cable if this is not the solution either. Once you have the new AV cable, plug it in, fire up your Xbox 360 and if the error is still occurring then you will have to move on to the next method of fixing the E74 Error.

If the AV cable didn't work then you are going to have to move on to a little bit of a more complex method to fix the error. It can still be fixed but the methods can't be explained in a single article.

You can find Xbox 360 repair guides on the Internet that have very detailed instructions on how to fix the E74 error as well as other errors like freezing, the no video problem and the red ring of death. These guides usually come with very detailed step-by-step instructions. The better guides will also include pictures and videos of the process so you can be sure that you will understand each step of the repair.

Follow the below link to see video -

http://www.youtube.com/watch?v=3pQozsc0fiY

Good Luck!!
Thanks

Posted on Aug 28, 2009

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Use this guy. he will tell eerything you need to fix the xbox. mine had the three rings and it works like a charm now http://www.youtube.com/watch?v=Bo2dl2vlwis

Posted on Jan 03, 2009

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Watch this video and it will teach you how to do the towel trick the other guy is talking about. You won't believe this at first, but it works.
Here is the link. http://youtube.com/watch?v=hjjinHmEoss&feature=related

Posted on Jan 11, 2008

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The towel trick worked like a charm, but only for like 3 days at a time. Finally I just took the hard drive off the top and I gave it a couple of firm hits on the top with the bottom of my fist and it has been working for about 5 weeks now.

Posted on Nov 09, 2008

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First open it then once u see the bndages inside or if u dont have bandages then u should make 4 stacks of pennies 2 in each group then wrap it in the black parts were the badages were used to be or those black square spots on the x-clamp side then put it back together and then towl trick it then it works then it works for me it is now working for me about 1 month now=D

Posted on Feb 22, 2009

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Try and get a new chip for the 360 and connect it to the 360

Posted on Feb 17, 2009

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I wrapped my 360 with a towel and left it for about 30 minutes. I let it cool down for 15 minutes then used a fan under the 360 for about 25 minutes and it worked fine. so no worries :)

Posted on Oct 24, 2007

Try firmly tapping the top of the xbox this worked once for me!

Posted on Jun 05, 2008

I had error 74 .The only way you will fix it is by doing the x clamp fix ,then over heat the system by unpluging the fans until you get two red lights. My 360 has been work ever since.

Posted on Mar 11, 2008

  • dave5987 Nov 23, 2010

    yes this way works by far i done the same has this guy and yes its worked ever since

×

Alright i am probaly not telling anyone anything new but just incase microsoft are a bunch of morons give them a call if u still have your warinty oh and DONT TRY THE TOWEL TRICK!!!! it can fry the xbox oh adn unless you are very familiar with electronics dont take it apart because xbox wont do a damn thing if u break the seal

Posted on Jan 13, 2008

The first thing I did with the xbox I bought brand new was to take the entire thing apart and 'fix' the problems that microsoft so generously built into the systems.  If you are technically inclined, there is the 'xclamp' mod, and the '12v stock fan' mod.  These two together go a long way toward eliminating the issues caused by the massive heat generated inside the 360.  Of course, doing these things voids the microsoft warranty.  I would not suggest this action for the typical user.  I have 16 years of electronics hardware experience to work from.  So am comfortable with fixing the systems myself if anything goes wrong.

But yeah, microsoft really screwed up with the initial design of the 360.  Its really pitiful they released it with these obvious overheating problems.

Posted on Oct 23, 2007

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Try to take the xbox 360 apart and figuer out a way to stop the fans.then leave the xbox 360 on.keep a constana eye on it and make sure to feel it to check when its hot.than turn it off,unblock the fans then turn it on and wala one fixed 360

Posted on Jul 24, 2009

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This happened to me on christmas day. i got a new xbox today basically if u have a reciept u say it broke before ur warranty had run out, they HAVE to believe you, and they will test it and they shud give u a new one.

I would make sure the place is quite busy because they will take u to one side and sort it out, plus they will not be thinking about it and they will give u and leave, i got 3 free months and i got to keep my hard drive.

I do NOT recommend one of these "fix it yourself" things because if they find you have messed with it no matter how long ur warranty is it will become void so u will have to buy a brand new xbox if it breaks!

Posted on Dec 26, 2008

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Hey galvin
This issue is pretty easy to spot, since it is related to a heat issue on the motherboard of an 360. What i suggest is pretty much going to spoil the warrenty, so what u do is open the the xbox to reveal the board with the fancy silver heatsink, once the 360 is off. Remove the big silver heatsink and turn it on, so u should get more red lights. Then turn off the xbox again and put back the heatsink mentioned earlier back on and turn the 360 on. Voila, no more redlights. If this doesnt help, better to buy a another xbox 360 or even better a ps3 since ps3 dont have any issues besides the tv cable menu selection red screen issue.

Posted on Apr 04, 2009

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Try fooling around with it till you get the 3 red lights. Then wrap it in a towel for half an hour than let it cool for 10 minuets. Or leave it off for several hours.

Posted on Oct 29, 2007

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Unplug your Av cables and turn on your xbox if the red light goes away try this put to Qtips (with the cotton of them) in the back of the xbox to block the fans let this sit till you get 2 red lights (10-20mins) then unplug the power cable and let sit for 30mins

Posted on Feb 26, 2011

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I know overheating your Xbox seems very wrong, but I have to say from experience that it works! Apparently there's a connection on the A/V chip that is not put together very well. By overheating the system, you can actually melt the connections back into place. Here's what I did:

  1. Open you Xbox 360
  2. Disconnect the fan assembly
  3. Boot the Xbox 360 to get the red ring (bottom-right)
  4. Wait 10-15 minutes for the ring to change to 2 red ring lights (left side)
  5. Unplug the power
  6. Let the Xbox 360 cool off
  7. Reconnect fans, power, and A/V cables
  8. Check to see if the E74 error is gone
I did this as a last resort to having to buy a new system and was very pleased that it worked without any issues. I played Rock Band 2 for a few hours just to make sure it wasn't going to explode. Good luck!

Posted on Mar 12, 2010

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I got an Xbox from someone who was sick of dealing with it (sending it in a number of times) so it's free, and I thought "nothing to lose" I looked at some of the solutions to the 1 flashing red segment with E74 error. The towel method sounds downright scary; it could just as easily lead to more trouble. I took it apart, and removed thesmaller heatsink under the DVD drive, and cleaned it all off powered on until I got 2 flashing, and powered off. Put new thermal compound on and replaced heatsink. Powered up and it was working. tried this a couple more times, and it went back to E74. I had seen a video on the fact that there might be cold solder joints on the board, so I used a heat gun to get the solder to reflow. (you must be very careful with this) and put it all back together, and it's working fine now. I hope it stays that way :)

Posted on Feb 14, 2010

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Just open the stupid thing up and get the 3 red light repair kit but only use one set of the screws and one set of washers and fix the xclamp over the GPU. Ive done it many times and allll my xboxs work fine now.

Posted on May 25, 2009

All these posts and some many confused folks.
E 74 is not covered by the warranty that Microsoft extended to 3 years. They want $100 to fix E74. Why pay that when you can fix it for 12 cents?

Seriously, if you have the E 74 error and know how to take a part a computer (same as 360 basically)
Follow the page listed above to a "T" and your problem will be solved.

http://fastercomp.co.uk/error_e74_fix.html

not sure how long this lasts, but it works

Posted on Sep 16, 2008

All you should do when talking to xbox support, is say that you have the 3 RROD. If you tell them this you will get your xbox repaired for free, seeing as it has a 3 year waranty on the RROD. Also when it is getting repaired they have no evidence of the console not actually having the RROD because sometimes it can come and go.

Posted on Aug 28, 2008

E74 is a graphics error. Usually is due to some small chips (scaller chips I think is how you spell it) in the rear of the motherboard. Xbox tells you its the A/V cable, which is possible thta it causes this error, but is about as likely as a PS3 messing up. You have about a 20% chance of the x-clamp eliminating this problem cause it could be the GPU, but like mentioned before, its usually the smaller chipset. USUALLY, the xclamp mod only fixes the RROD fault anyway.

Posted on Aug 08, 2008

Clean the Heat Sink and GPU and replace the thermal gel. Then remove silver fan turn on xbox and turn off. if it doesnt turn off then unplug and plug back in. Then put fan back on apply little bit of pressure and turn on hold down fan untill xbox is working again.

Posted on Aug 02, 2008

Don't do the towel trick.

Microsoft are now refurbing the Xnox 360 that you send in so it will only lead to more damage if you have to send it in.

Posted on Jun 05, 2008

If your warrenty is expired or your to cheap to send it in to xbox u can dissasemble your xbox remove to heat sink clean the gpu with alchol and reapply new thermal gel such as silver 5 reput on the heat sink and it should fix it permantly u may have to over heat it after u do this, but then it should be good to go. did it to mine

Posted on May 03, 2008

If youve had it for only a year n a half u should still have the warranty from Microsoft even if u didnt purchase a warranty

Posted on Mar 16, 2008

Here y are u all sayin e74 is heat?? its a problem with the av cables or the av chip.. NOT HEAT i hav a coolin fan on my xbox nd i still got the e74 error

Posted on Jan 17, 2008

I heard the towel thing is bad for the xbox.i tried everything swithcing the hdmi cables to av cables unplug and repluging everything but nothing worked.I got error e74 from having my xbox setting on 1080i for my LCD Tv. but when i brought it to a friends house plugged it in and i got error e74 from having my xbox at 1080i which his tv couldnt handle.so i had to go back to my house switch the settings to a lower setting capable for non hdtv's brought it back to his house and it worked.the second time i got the error e74 i didnt know how i got it so i called techsupport and they told me that error e74 is from either 3 things.1.the av or hdmi cables are not working correctly,the plug inside the xbox360 that the av or hdmi cables plug into is malfunctioning then ur xbox needs repairing(the worst of the three).and 3. The problem i had when error e74 was the HDD drive is malfunctioning,all you got to do is take out ur hard drive,turn it on and it should work.if it does turn it off put back in the Hard drive and if it works,ur good to go.but if it doesnt you need a new HDD and youll lose all ur game data.

Posted on Jan 12, 2008

If anyone bought their xbox from gamestation like i did, they said to me you get an additional 2 years warranty. so if you have tired everything including towel trick, for e74 message, phone up xbox line if they say, your warranty is over just tell them you got it from game station, should be ok, then carry out everything else, get it repaired free, if you live in UK,UPS, (or some other business like that) comes to colllect it( not sure about USA). Usually takes about 2 weeks if not more, definetly not more than 5 weeks, altough not quite sure.

Posted on Jan 10, 2008

All you have to do is let it sit for a day or two unplugged and then plug it back in adn try. if it still says E 74, then turn it off and on and keep doing this like 15-20 times. i did it like 17 or 18 times and it works. Note, there is a risk permanatly damaging your motherboard doing this.

Posted on Jan 01, 2008

I got the same error, and what idid was i removed the hard drive, blew on it, and let it sit for a minute or 2. after this it worked fine

Posted on Dec 27, 2007

Take it to game station they swped mine without reciept

Posted on Nov 14, 2007

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Hey, the e74 error. it really is an error with the gpu and cpu. the thermal compound needs to be replaced. go on ebay and find an xclamp repair kit. that will fi xyour xbox 360. it takes about 25 mins to fix it. Hos do i know? I fix, mod, and customize xbox 360's. I have repaired this problem many times. goodluck

Posted on Oct 25, 2010

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IF YOU HAVE AN OLDER XBOX OR ANY XBOX THAT WON'T STAY FIXED EVEN AFTERE THE X-CLAMP FIX OR E74 THAT KEEPS COMING BACK AFTER A FEW DAYS. YOU CAN TRY THIS MOD THAT I DO FOR ALL MY CUSTOMERS AND IT SEEMS TO WORK. I HAVEN'T HAD ANYONE CALL BACK FOR MONTHS NOW AFTER THIS MOD.

BASICALLY, WHAT WE'RE TRYING TO DO IS MOUNT THE DVD ROM ON TOP OF THE CASE, DRILL SOME HOLES DIRECT NEAR THE POWER AND SATA PORT AND RUN THE CABLES ON TOP OF THE CASE. THE TRICK IS TO MAKE IT EASIER DRILLING THE HOLES BY REMOVING THE METAL PLATE ON THE TOP HALF OF THE CASE.

THIS IS NOT A FULL TUTORIAL SO YOU'RE OBVIOUSLY GONNA HAVE TO FIND OUT HOW TO SOLDER THE ADDED 80MM FAN TO A 12V SOURCE I DO IT FROM THE BOTTOM OF THE MAIN POWER PLUG. AND SCREW OR EVEN TAPE IT DIRECTLY ON TOP OF THE GPU HEATSINK PUSHING AIR DOWN TOWARD IT.

THIS IS WHAT THIS MOD IS ABOUT IT MAKES ROOM FOR THIS FAN BY MOVING THE DVD OUTSIDE OF THE CASE AND THIS FAN KEEPS THE GPU FROM OVERHEATING AND CAUSING THE e74 OR 3 RED LIGHTS

FOR THE EJECT BUTTON YOU CAN JUST POSITION IT IN THE SAME SPOT AND ZIP TIE IT TO THE BOTTOM PIECE OF THE CASE IT WILL STILL WORK THE SAME.

also becareful when your are screwing the top of the case with the long screws cuz without the metal plate you have to know when to stop screwing it in cuz it will cause the top piece to bend out of shape and you won't be able to align the eject button or even snap the 2 pieces of the case back together. I usually just use 3 of the 6 long screws and do one on each back corner and one on the front middle then use the 3 extra screws to bolt down the dvd rom into the holes that are already there on the top piece of the case you will have to drill a hole for the last screw. This will keep the dvd rom securely in place and would recommend you buying a longer sata cable cuz the original one is not long enough. Also pull the sata cable all outside and tuck it under the rom. Better for the air flow and won't get caught up in the fan.

THIS MOD IS TeSTeD AND IT WORKS GREAT CUZ MY HALO EDITION 360 HAD THE E74 AND EVERYTIME I REVIVE IT, IT WOULD COME BACK IN LIKE A DAY, THEN I THOUGHT OF THIS MOD AND SO FAR ITS BEEN 3 MONTHS AND ITS STILL RUNNING LIKE A CHAMP QUIET TOO ALMOST SILENT CUZ TEMP SENSORS DON'T JUICE UP THE VOLTAGE ON THE 2 BACK FANS CUZ OF THE HEAT. AND I ADDED SOME DIFFERENT COLOUR LEDS INSIDE AND IT ACTUALLY LOOKS PRETTY GOOD
HERE IS A LINK IF YOU WANT TO SEE SOME PICTURES
http://360mods.net/index.php?name=Forums&file=viewtopic&t=17296

Posted on Jun 21, 2009

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No you can' t acquire another chip.It was made by Microsoft specifically for the Xbox 360.So Micro soft won't sale the chip they need it for future consoles.So buy a new one or send it for repairs.

Posted on Jun 07, 2009

Obviosly the problem is heat inside the box if you warranty is up and you want a good cheap fix drill holes in the cover to leat the heat escape box. These things are like ovens and the heat has no where to go so it just gets hotter.

Posted on Nov 26, 2007

Worked for me. Wrapped in towel for 5 minutes. Took it off and let it cool down. Error E74 gone (for now).

Posted on Sep 18, 2007

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I had the same problem,i fixed by putting a shim on the anna chip the chip is situated in the left back side just being the chip with the heat sink on the left , i put the shim on the chip just thick an af to apply pressure whith the air duct on an putting back dvd player on , the idea is to put pressure on the chip it help if a solder is bad underneat , good luck you can see how to do it on you tube my console is working great since that fix

Posted on Dec 26, 2008

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Posted on Jan 02, 2017

  • 85 Answers

SOURCE: error74

The chip your refering to is the scaler chip but also the issue could be in your GPU which you will have to have MS replace. There are a few places you can look but im not sure if the books for fixing xbox 360s covers this issue. MS did extend there warranty to 3 years on all there xboxs due to the mass amounts of over heating issues have you contacted them yet? Let me know

Posted on Dec 27, 2007

  • 51 Answers

SOURCE: error E 74

No need to replace the chip.. What you have to do is replace the hardware (x clamp) on the video chip the same way it's done when an xbox gets the RROD. reheat the chip so that it connects again by letting it run for about 5-7 minutes with the fan disconnected, turn it off again, wait about 30 seconds and then turn it back on. I fix 360's with this error code at least 3 times a week.

In some cases after doing the clamp trick you will get RROD. No worries, just follow the proccess above and everything will run smoothly.

Posted on Jun 03, 2009

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1 Answer

My xbox 360 has 3 red lights and is not working


Turn your Xbox off for like 3 hours..... Turn it back on, if ERROR 74 shows up then you have RROD "Red Ring Of Death".... https://myservice.xbox.com/en-us/Pages/Welcome.aspx If you haven't had it for three years yet, you can send it in to Microsoft and they will fix it free of charge... Next time, try to use the Xbox less.... The more you use it the more it is prone to overheating melting a motherboard chip thus causing error 74

Jan 08, 2011 | Microsoft Xbox 360 Console

1 Answer

How do i fix the problem of the E-74 error on my xbox 360?


DO NOT OPEN YOUR XBOX 360 CONSOLE!
Microsoft will fix it for free with free shipping. Takes about 2 weeks.
There is video and different ways to fix it online but it will happen again with those half baked solutions. Sometimes 1 week sometimes 6 months but it always happens again. Also, Microsoft adds another year to your warranty and a card to a free month to xbox live.

http://support.xbox.com/support/en/us/nxe/LiveIDSignIn.aspx?redirectUrl=http://support.xbox.com/support/en/us/nxe/registerdevice.aspx?step=repair

May 25, 2010 | Microsoft Xbox 360 Console

2 Answers

Error 74 (E 74)


If it is under warranty with microsoft or anywhere else, send it in for repairs. They are usually free.

Feb 09, 2010 | Microsoft Xbox 360 Console

1 Answer

What is E 74?


The E74 error is the infamous 'Red Ring of Death'. The E74 is the worst one of the lot. It can only be repaired by Microsoft. It's a critical hardware error. In other words, part of the 360 internally has broken. It's likely through no fault of your own, so don't worry.

Call Microsoft's Support line, and arrange for your console to be collected. They will take it, repair it and return it. It should be back with you in a week or so.

If it is outside the year warranty, you won't have to pay for the E74 repair. Microsoft announced a year or more ago, that the E74 error was protected against free, for three years after the purchase of your console.

If your console was bought used, or it is more than three years old, you will have to pay for the repairs.

Oct 08, 2009 | Microsoft Video Game Consoles & Games

1 Answer

Error E 74


No need to replace the chip.. What you have to do is replace the hardware (x clamp) on the video chip the same way it's done when an xbox gets the RROD. reheat the chip so that it connects again by letting it run for about 5-7 minutes with the fan disconnected, turn it off again, wait about 30 seconds and then turn it back on. I fix 360's with this error code at least 3 times a week.

In some cases after doing the clamp trick you will get RROD. No worries, just follow the proccess above and everything will run smoothly.

Jun 02, 2009 | Microsoft Xbox 360 Console

1 Answer

Xbox 360 problem


If you can still HEAR sound, but can't see. Check your Audio Video Cable.

It's the colorful one (red, white, yellow) (red, blue green, white, red)

Make sure the connections are secure into the back of the TV as well as the connection to the back of the Xbox 360.

Jul 18, 2008 | Microsoft Xbox 360 Console

2 Answers

E 74 error message


If you bought the 360 within 3 years ago, you will still have 3 year free warranty. Call Microsoft and they will help you solve and repair your Xbox no charge.

1-800-4MY-XBOX

:)

Jun 14, 2008 | Microsoft Xbox 360 Console

1 Answer

New or old dis put in 360


I had the same problem with my 360 a couple weeks ago. My xbox was out of warranty so I opened it up and cleaned the Dvd eye with 90% alcohol. Works great!

May 05, 2008 | Microsoft Xbox 360 Console

1 Answer

E 74 message


hi if your lights are blinking red its called the ring of death now if u got the xbox 360 elite it can some times fix its self but on the older xboxs you will find sometimes they can do the same but if this does not go back to how it was befor u may have to take it back to where u got it from and get them to either give you a new one or they will have to send it of to get it fixed ive had this problem with 4 elites now so i know whats goin on i have had 4 new elites in 6 weeks so i no what your going though buddy so i hope this works for you m8

Apr 23, 2008 | Microsoft Xbox 360 Console

1 Answer

Error74


The chip your refering to is the scaler chip but also the issue could be in your GPU which you will have to have MS replace. There are a few places you can look but im not sure if the books for fixing xbox 360s covers this issue. MS did extend there warranty to 3 years on all there xboxs due to the mass amounts of over heating issues have you contacted them yet? Let me know

Dec 26, 2007 | Microsoft Xbox 360 Console

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