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We have a Caffitaly S04. The water runs straight from the water tank to the bottom of the machine, and not through the capsule dispenser. Any suggestions please?

When we push the button to make a cup of coffee, the water runs straight through to the bottom of the machine, and not through the pod dispenser.

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6ya6ya
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Posted on Jan 02, 2017

espressonist
  • 1711 Answers

SOURCE: When I try to make

If you can also see there are a lot of inquiries about the same or similar problem. We have already investigate the matter and it is a design problem from Keurig, you have something you can do at the link that it explains it some more
http://www.fixya.com/support/r5543433-keuring_coffee_maker_b60_b70

Moreover you can contact the keurig customer service which we here that they are more than happy to help you and in many cases they have replace the machines with no further question, you can try also since you are a customer with rights.
Good luck

Posted on Aug 20, 2010

  • 1 Answer

SOURCE: keurig is not dispensing enough water properly

keurig is not dispensing enough water properly when making a regular cup of coffee

Posted on Aug 25, 2011

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1 Answer

I am not able to get any coffee through the coffee dispenser. It just fills the overfill tray and leaks from under the machine onto the counter. Any idea what the cause is and how it can be resolved?


Try running a mixture of 1/4 cup Apple cider vinegar in a pot of water then flush with pots of cold water until no more vinegar odor. This immediately breaks through hard water scale buildup. You may also have a bad seal if it is leaking. You can get a repair kit from Mr. Coffee or if you have a Bunn, they have lifetime guarantee. You can return for repair, or request repair kit by contacting them

Jan 23, 2015 | Coffee Makers & Espresso Machines

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Nespresso xn 2003 - water comes through without a capsule but when a capsule is in place the water goes straight into the catch tray?


at the back of the capsule holder there is a metal that correspond
with the sensor sow your problem is the sensor is not finding the capsule holder at the and of the capsule holder do you see the magnit if not replace and try agian

Jul 08, 2014 | Krups Coffee Makers & Espresso Machines

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Why do Nespresso capsules squash?


the capsule must plop in at an angle, it it's straight it will crush and not work properly

Apr 18, 2012 | Coffee Makers & Espresso Machines

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My machine leaks water into the capsul box and doesn't punch holes or not enough in the capsule when pushing it in. Coffee is very weak because not enough coffee is reached in the capsule and water is...


-the short term solution-
1. take your affected capsule. set it on its un-punctured/un-perforated bottom (the thin foil surface) on a flat surface. the three puncture holes should be facing upward on the top of the capsule. by the way, if you shake the capsule you should hear the grounds sound dry as if the capsule was new.

2. find a thin small rubber band. size-wise, ideally, the rubber band will fit loosely around your thumb; with a very small gap between the rubber and your thumb.

3. put the rubber band around the collar of the capsule. the band should be put over the top of the capsule and pushed down until it stops flush against the flange (rim). if the band is correctly placed, the band will be just 1mm flat inside the rolled bare aluminum edge (rim).

4. insert the capsule in your citiz machine as usual. optional: you can orient one of the puncture holes at 12 o'clock position (top dead center) during the insertion process. this time, it will work. you will find the capsule will eject cleanly with the rubber band intact.

5. save the rubber band.


-which machines does this apply to?-
this is a common problem with nespresso machines introduced after 2010, specifically the citiz. i have not seen this problem on the pixie, yet. i would expect this issue on the lattissima plus.
i am assuming that the machine is otherwise functioning properly: meaning that the machine does not have an issue with the water pump, excessive scaling deposits restricting water flow, or some other major mechanical part.
-why is this happening?-
look at the capsule, the post-2010 machines bite new slightly rectangular indentations on the capsule around the top edge of the wall. this is new. nepresso changed the insertion mechanism in response to competitors bringing non-nespresso branded capsules to market: Douwe Egberts/Sara Lee "L'or expressO", Caffe Vergnana "ESPRESSO", etc.
this new insertion mechanism was supposed to thwart knockoff capsules, instead it is unintentionally thwarting your "real" nespresso capsule. the injector needles are not piercing correctly all the way. the injectors poorly lodge: deep enough to make puncture holes but not deep enough to allow water to flow freely into the espresso grounds compartment.
two things can happen:
1. the pressure release valve, inside the brewing chamber which prevents an explosion occurring if the coffee exhaust path becomes blocked, is activated and hot water overflows into your used capsule basket.
2. the hot water flows outside and around the capsule and into your cup as clear hot water.
-what do i do long term?-
contact nepresso. get your machine repaired or replaced. this is a factory manufacturing defect that has nothing to do with you, wear, use, or hard water. refuse to pay the $125 repair fee. demand that they fix the machine free of charge. they will send you a loaner in a plastic shipping crate to use while your is being fixed. you should not have to suffer without espresso or waste legitimately purchased capsules just because nespresso is in a legal fight capsule copycats. this is not your fault.

Mar 01, 2011 | Nespresso Citiz D110

1 Answer

When the machine is on and the heating has completed, pressing the buttons to make coffee has no effect. They just blink once and nothing happens. The steamer seems to work fine tho.


This happens to us sometimes and we find that the problem is with the capsule holder. Try taking the capsule holder apart and then twisting it together again. If it's not quite in the right position, the machine will not dispense the coffee!!

Oct 28, 2010 | Gaggia Caffitaly K111 Coffee Maker

1 Answer

My capsule / pod holder is broken. Where can I get a new one, and how much do they cost ? Thank you


hi,

contact ylavoie@sybco.com. they are located in canada and are the distributor for caffitaly. they have a model called ocs3000 that has exactly the same capsule holder.
ciao

Sep 26, 2010 | Gaggia Caffitaly K111 Coffee Maker

1 Answer

When i turn on the machine, green light is on, pod inserted, but the coffee wont come down into cup. This happened before, apparently it was air locked. i tried the coffee button and the steam button at...


When I have this problem with my machine, it is usually because the two parts of the capsule holder are not fixed together properly. Take it apart and then twist it back together again and make sure the handle is pulled all the way down. This part of the machine is very fussy and you might have to do it a couple of times. The machine will not dispense coffee if the capsule isn't seated properly!

I usually find my machine is less noisy after it has been de-scaled. We were told to de-scale every 4 weeks to keep the machine running well. Good Luck!

Aug 25, 2010 | Gaggia Caffitaly K111 Coffee Maker

1 Answer

I was cleaning the water tank and i accidently knocked out the spring, tiny black plastic stopper and the white rubber washer, please could you help me put it all back together again, hopefully this can be...


Hi!

I've got the same problem and I managed to solve it.
So you have to put the plastic stopper to the buttom of the water tank in way that the wider end is down. You must hang the spring on the plastic stoppers narrow end so it would be placed between the water tanks bottom and the plastic stopper. Then you have to place the rubber washer from inside the water tank on the plastic stoppers narrow end. So would look like the following: plastic stopper -> spring -> water tank -> rubber washer

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2 Answers

Water light blinks but the tank is full machine stop work, all light are on, help


85% of problems will be solved by descaling the unit. If this hasn't been done recently then get some descaler and run it through the unit.

Feb 08, 2010 | Lavazza Espresso Point Capsule Machine

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