Question about Brother Mfc-j835dw All-in-one Wireless Color Inkjet Printer

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My MFC-J835DW won't print although my computer indicates it is printing

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6 Suggested Answers

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

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Posted on Jan 02, 2017

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Semi-Driver
  • 434 Answers

SOURCE: The printer

You may need to clean the printhead: (make sure you have paper in the tray)

1) Press <Menu>

2) Press <Up> or <Down> arrow to select "Ink" then press <OK>

3) Press <Up> or <Down> arrow to select "Test print" then press <OK>

4) Press <Up> or <Down> arrow to select "Print quality" then press <OK>

5) Press the <Color Start> button. The quality test sheet will be printed. Check this printout for gaps in any of the colors or black in the pattern across the page.

6) The display on the printer will ask if the print quality is OK:

- If all lines are clear and visible, select "Yes"

- If gaps appear in the pattern, select "No"

7) If you select "No" the display asks (in turn) if the print quality is OK for black, and the three colors.

Respond "Yes" or "No" accordingly. (In this manner you may clean just the black or color nozzle that is giving you the problem)

8) The display asks if you want to start cleaning - choose "Yes"

9) After cleaning is finished press the <Color Start> button - the print quality sheet will print again.

At this point you may determine that another cleaning cycle is necessary. You may need to repeat cleanings (up to five times) to resolve the problem. Any more than that indicates a problem that may need brother customer support.

10) When the print quality test sheet meets with your approval, you may exit by pressing <Stop/Exit>

Posted on Jan 23, 2010

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pineworks
  • 4041 Answers

SOURCE: Print Brother Mfc-290c Error Print unable 4F

Hi there
With some Brother printers you can try this.

Access the internal maintenance mode by pressing the Menu/Set button, then press * 2 8 6 4 within 2 seconds. This should put you in the maintenance mode menu. Enter 80, and then scroll down with the arrow down (round) key. You'll find an entry listed as purge count. If number is over 6000, enter 2 7 8 3.

This will reset the purge count value. Then the printer will restart, hopefully without the annoying cannot clean message.


Some times this happens because of using cheap compatible ink cartridges if this is the case change the ink cartridges.

Please come back and just gave a vote, it will gave me some satisfaction to know am helping some one so I will keep on helping.
All The Best: Pineworks

Posted on Feb 18, 2010

pineworks
  • 4041 Answers

SOURCE: Brother MFC 240c error 30 after printer jam.

Several conditions may cause the error message Machine Error 30, 33, 34 or 35 to be displayed on the LCD. This error may be the result of one of the following:

  • The print head carriage is failing to return to its home position to the far right of the unit.
  • Both of the springs located on each side of the carriage is out of place.
  • The cartridge covers may not be locked securely in place.
Please follow the instructions listed below to correct this problem:
  1. Press the INK button on the Control Panel.
  2. Using the dial pad, press 2 (Replace Ink). The display will prompt you PLS OPEN COVER.
  3. Pull the Scanner Cover release lever located under the Control Panel and lift the Scanner cover. The carriage should move to the left in order to replace the ink. If the carriage does not move to the left, your machine will require service.
    If your machine is still within warranty, click here to locate a Brother Authorized Service Center in your area or click here to obtain contact information for the appropriate Brother Customer Service Center. If you are out of warranty, use the link to locate a Brother Authorized Service Center in your area.
  4. After the carriage moves to the left, press down each cartridge cover and remove all ink cartridges from the machine. There are 2 springs located on each side of the carriage that hold the print head against the carriage assembly. They are thin silver springs approximately 2 1/2 inches, set at an angle.
  5. If the spring is out of place, press the spring back into place. You can use the spring on the opposite side of the carriage as a guide as to the correct position.
  6. If the spring is not out of place, reinstall each ink cartridge.
  7. After installing the ink cartridges, close the covers and verify they are securely locked into place. Your machine then prepares for a head cleaning and goes online. The LCD screen prompts you to verify if a new ink cartridge was inserted for each color you removed. For example, DID YOU CHANGE BLCK 1. YES 2. NO.
  8. Press 2 (No).
Note If you decided to place a new ink cartridge in for any of the colors when uninstalling and reinstalling the cartridges in the above process, press 1 (Yes). The machine will automatically go through a cleaning cycle.

Also this might be handy for you. To reset purge counter
1) Enter machine maintenance mode (on MFC240C all four photo/copy/fax/scan lights flash in maintenance mode). Care is needed in maintenance mode, otherwise critical settings may be inadvertently corrupted.
FAX models with numerical keypads: Press the Menu/Set, *, 2, 8, 6 and 4 keys within two seconds. (if you fail to complete the correct key sequence within two seconds, press the Stop key to try again).
Other (non-FAX) models: Press the Menu/Set and Black Start keys. Next press the “up arrow” key four times to enter the maintenance mode).
2) Press the 8 then 0 keys in the initial stage of the maintenance mode to call up the machine’s log information list (function code 80).
3) Press the Black Start key several times to scroll through the log information list to reach the purge counter. The purge counter is the 25th item in the list.
4) Press the 2, 7, 8, and 3 keys in this order to reset the purge count to zero.
5) Press the Stop/Exit key to return to the initial stage of the maintenance mode.
6) Press the 9 key twice to return to the standby state.
Please call back and gave us a vote. All The Best: Pineworks

Posted on Mar 02, 2010

  • 1382 Answers

SOURCE: brother MFC-290C not printing black

Hi,


The nozzle may be blocked. So take out the colour cartridge and place its nozzle in a bit of water for about 10 mins. Bring it out and dab the nozzle with folded paper. If the tissue is blotted with the three colour it means you have unblocked the nozzle. Try now to print after returning the colour cartridge. You may need to repeat to get good results.


Thank you!!

Posted on Jun 25, 2010

Geekman
  • 32281 Answers

SOURCE: my brother mfc j220 canoot

It looks like the magenta print head nozzels are blocked.
Inkjet printers need to be used frequently to prevent inkdrying out in the print head nozzles.
If the print head cleaning maintenance routine does not clear the blockages,then print head needs replacing, but it may be expensive.
It may be more cost effective to buy a later model and better printer thanreplace the print head.

Posted on Sep 06, 2011

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