I have a front load washing machine - FTF53OFS. The fabric softener dispenser is clogged and I need to remove the tray to clean it. How do I remove the tray? I do not have a manual (washer came with purchase of the house)
Hi, nikoltheis! i'm not sure if we have exactly the same model, but it should be pretty close. here's what my user's manual says:
Detergent and fabric softner may build up in the dispenser drawer. Residue should be removed once or twice a month
- Remove the drawer by first sliding the safety latch to the right, then pulling the drawer out until it stops.
- Reach back into the left rear corner or the drawer cavity and press down firmly on the lock tab (left rear portion of the drawer). Pull out the drawer.
- Remove the insert from the bleach and fabric softner compartments.
- Rinse the drawer and inserts with hot tap water to remove traces of accumulated powders and liquids. Large amounts of fabric softner residue may indicate improper dilution or that more frequent cleaning is required.
- To clean the drawer opening (the empty area left behind when you remove the drawer) use a small brush to clean the recess. Remove all the residue from the upper and lower parts of the recess. (The picture shows this being done with a tooth brush.)
- Replace the insert pressing "X" to lock it in place. Return the dispenser drawer.
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It can be two things. First, what is left in the dispenser? If its the fabric softener, then the water valve may be faulty. The water valve will have multiple feeds and the fabric softener might be bad. If its a combination of water and softener, then the dispenser might be clogged. You can remove the slide out tray and clean it. Look for build up of fabric softener that might be there. Good Luck?
Verify that that the hoses from the dispenser tray to the tub are not clogged. Detergents and fabric softeners can build up inside the hoses and cause partial or complete clogs that will cause the dispenser trays to overflow and thus leak. This is a common problem.
HI. your model has a dispenser solenoid for the fabric softener dispenser on this unit. If the solenoids are out or malfunctioning, it will render the dispenser useless. i recommend checking the solenoids on the fabric softener dispenser for continuity. The resistance should be 1100+- 7%. replacing this blown solenoid will fix this issue. Remember. the dispenser valve will not function without a working solenoid.
The fabric softener dispenser is notorious for clogging. Liquid fabric softener is essentially a liquid form of wax. After a period of time it begins to gunk up the inside of the fabric softener dispenser. If you remove the dispenser drawer and look into the cavity, there should be a series of holes in the upper part of the compartment where water sprays into all the dispenser trays. These holes get gunked up and clogged and water will not dispense properly. As a result, the washer goes through a complete cycle, but the dispenser stays full. If this is the case, you can take some cotton swabs and/or toothpicks and clean these holes real good. It may be a bit meticulous, but it should take care of the problem. Post back and let me know if this helps.
Filling laundry detergent and/or additive
Dispenser I: (RIGHT SIDE)
Detergent for soaking agent.
Dispenser II: (LEFT SIDE)
Detergent for wash, stain remover.
Dispenser 2: (MIDDLE)
Cleaning product, e.g. fabric softener, fabric
conditioner (do not fill above the lower edge of the
Remove the dispenser tray. Inspect the area just above the fabric softener portion of the dispenser. There should be a series of holes where water feeds into the tray during the rinse cycle. Sometimes these holes become clogged with fabric softener residue. If the holes are clogged, water will never dispense the fabric softener out and it will stay in the tray. If you take some cotton swabs and meticulously clean all the holes out, I bet your problem will go away. Let me know if this was helpful to you.