Question about Dell Latitude D620 Notebook

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D620 bad battery causing freeze

I have found a cause for d620 freeze...After struggling for days, I found that when the battery is removed from the laptop, it starts and runs without freezing up. E With thw battery in place, it runs for about 5 minutes before it will freeze.The battery gives no signs of being tired or defective. But is seems to tax the power enough to shut down on a posible heat related failure. Is this a known issue?

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Original or replacement battery? Replace battery, or, Contact Dell Support, if it's a fault or recall on the specific battery, it would be noted at Dell. There has been battery recalls, in the past, that were fire hazzards. I don't know if your battery applies? This issue COULD be dangerous, if left unattended.

Posted on Dec 31, 2012


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Posted on Jan 02, 2017

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SOURCE: dell latitude d620 power on password can't remove

No need to short out any pins, shorting out pins allow you to reset the BIOS quickly. When you leave the BIOS/CMOS battery out overnight, this will reset the BIOS (you only need to leave the battery out for 1/2 + hour to do the same thing).

Posted on Mar 29, 2009

  • 202 Answers

SOURCE: Dell D620 not running on AC power

By the description of your PC and of the replacement board, it should work. But I would suggest some further checking. This is not an easy way to diagnose a repair. If you have the Service Tag(on a white label on the bottom) go to, check the warranty status, I know it's out but it will get you to where you can view the original config of your laptop. Check the list for the MB specs and compare that to the one you found online. If that checks out, I'd go for it. Another option would be to try and find a used laptop online. I've seen some newer ones on ebay that were reasonable.

Anyway, keep me posted on how it goes.

~ Spoem

Posted on Apr 09, 2009

  • 34 Answers

SOURCE: HP Lattitude D600 Laptop freezes up

It could be a number of things. . Sometimes the unit will freeze when it overheats.. Have a look around the exhaust vents and see if there is excessive dust built up around there. If you notice any, you may have to take it in to get checked. If you are tech-saavy, then take it apart and clean out the CPU fan. Also make sure that there is good airflow around the vent when operating the unit.

If this is not the case, then you should take some notes to see if there is a trend when this happens. What sort of apps are running when it freezes at the 45 min mark. Is it only on battery? If so, its possible the battery is running out of juice and the software is not throwing the correct warnings - it just freezes the machine (this is exactly what my Asus EEEPC does to me when I let it run wayyy down on the battery - it freezes. However, it warns me a few minutes ahead of time). Try yours on AC and see if it has the same problem. If not, then its likely your battery. You may need to go in and tweak your power management settings to make sure that it warns you when the battery level is low.

Posted on Apr 20, 2009

  • 326 Answers

SOURCE: Will over heating cause the computer to freeze?

D610's are almost always over-heating due to simple dust build-up. Our fleet needed to be cleaned out on a regular basis. Simply grab a can of compressed air at a office-supply store, or related, and aim it straight into the bottom fan, and back vents.

Unless you have squealing or your fan is not spinning at proper speed, or at all, your parts are fine and a simple remove of dust and debris should work.

If this does not solve your issue, please let us know. If this information was helpful, please take a moment to rate this solution. Thank you.

Posted on Apr 21, 2009

  • 3153 Answers

SOURCE: Dell D620 power light comes on when pushed but goes out 5 sec lat

There are two common causes for this and both relate to the power supply.

First is that the connector on the main board is loose or has a bad connection

If you are proficient with a soldering iron this is an easy fix for approx $10

They have some very good step by step guides for replacing power sockets.

It could also be a dying power supply which is the second most common cause.

Replacements are easy to obtain and cost between $20 to $60.
If it is the PSU either get an original replacement (EBAY is best bet) or get one of the many multi laptop PSU's available but if you get the latter please make sure it carries enough or preferably MORE amperage than you need.

The old supply will have the details of both the voltage and current on it and you need to match the voltage exactly and keep the same or better current rating eg 1000 Mw or 1A or whatever it says.


Posted on Jul 31, 2010

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