Question about Dyson DC14 All floors Bagless Upright Cyclonic Vacuum
Cleaned all filter and checked no blockage. Brush not rotating so not picking up on general vacuuming. Sucking up OK on extension hose. If this sounds like clutch problem how do I fix it please. Craig
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Posted on Jan 02, 2017
SOURCE: Not sucking up
Not sucking up
Posted by Smudge935 on May 02, 2008
Hi, I have a Dyson DC05 and initially it sucks up ok then stops. On investigation the dust particles are ending up in the pre-motor filter instead of the canister.
I have checked for blockages, and cleaned filters. Any ideas????
I would advise you to ALWAYS to FIRST UNPLUG YOUR VACUUM before beginning any service procedure.
Something is blocking the path of the dirt to the canister and it should not be going directly to the motor filter (diverter valve) that is supposed to be a backup just in case. So that the motor does not burn up, please check with you local vacuum cleaner dealer for a schematic or a product breakdown.
So if you need further assistance, please feel free to contact your local vacuum cleaner dealer in your area or in the yellow pages, or contact the factory phone number or website to further assist you with your questions.
Dyson Customer Care is available 7 days a week.
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Don – The Vac Man
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Posted on May 02, 2008
SOURCE: There is no suction from
I have exactly the same problem!
i think it is something to do with the transfer hose that changes the suction from the hose to the brushes ( it is at the bottom left of the machine as you look at it from the front!
Posted on Sep 16, 2010
SOURCE: Power head does not work
Sorry to hear you're having difficulties using the turbinehead on your DC14. If you've checked the hose for blockages, the issue may lie with the turbinehead itself. The following guide shows how to dismantle it and check for obstructions:
Hopefully this should resolve the issue. However, if you're still concerned, please get in touch with us directly so one of our experts can run though some troubleshooting over the phone with you, and provide further assistance. You can call us free on 08002980298 (UK), or 1866MYDYSON (US).
Dyson Customer Service
Posted on Aug 10, 2011
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