Question about Heating & Cooling
Pilot must have gone out along with main burner ,but it takes 30 secs to shut off would say you hit the ignitor at the wrong time to blow out glass . So you will need a new glass if broken , clean pilot and burner I would change thermocouple , then checkif gas valve is not sticking open . Maybe best to get local gas company to check this all out.
Posted on Dec 31, 2012
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Posted on Jan 02, 2017
I called Nexgrill technical support at 1-800-913-8999. They are sending me a new thermo couple to keep the valve open when ignited - so the patio heater will stay on. I needed to give them the serial number (inside the propane tank door) and fax them a copy of the receipt.
Hope this helps.
Posted on Jul 18, 2008
i would try cleaning or replacing the thermocoulpe if you did replace it make sure the flame is touching the thermocouple
Posted on Jul 30, 2009
There is a wind shield for this unit, call 502-589-5380 and ask for a drawing for the wind shield and have it made out of 26 gauge sheet metal.
Posted on Dec 15, 2010
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