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Software CD's can be difficult to understand sometimes. Good news is if you dont understand how to use the included programs, you do have a microSD card that your device has. If you have a memory card, you can store your music (no ringtones) and pictures/video onto your card and transfer them to your laptop which should have an SD card slot. Just make sure that on your memory card you insert into into the microSD card adapter which came with the phone and be sure to label folders on the card. The folders should be AUDIO (for full music), IMAGE (for pictures), and VIDEO (for video files). Then you drag and drop the file to the specific folder.
You may also need the verizon music sync package for that phone, it comes with a cable to connect it to the P.C. The CD will have a program that syncs music. Just install it because the drivers are built into the software and you have to have it installed in order to use the drivers. Once this is installed, download BITPIM ( google it, its free ) or find some other converter program that can convert to 3gpp files for you, then you can creat and add music, ringtones and pictures and convert video file onto the phone for free.
Remember to have the verizon software installed or the PC wont be able to detect your phone.