Question about Dyson Ball DC24 Bagless Upright Vacuum

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The F1 fuse on the PCB in my Dyson upright keeps blowing.

The brush motor doesn't work, and the fuse F1 on the PCB keeps blowing, even if I disconnest the spades from the brish motor

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Posted on Jan 02, 2017

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SOURCE: brush bar does not turn & makes a loud noise

You need to clean your roller and replace the clutch assembly that drives the belts. poorly designed vacuum with many flaws.

Posted on May 29, 2009

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SOURCE: DC15 Animal brush motor not working?

Same problem but all fuses etc ok I found that there are two wires that move with the head,orange & white located in the left hand bottom panel(side of vacume). they had broken bought some conectors from maplin & all fine now.

Posted on Jun 13, 2009

  • 71 Answers

SOURCE: Dyson - Ball HEPA Upright Bagless Ultracompact and

Hi have you checked underneath to see if the belt has snapped, you will find it either side of the brush, if so you can obtain a replacement at most retails stores but take the model number and make with you, hope this helps

Posted on Jul 19, 2009

  • 37 Answers

SOURCE: I have a dyson upright and he beater brush is not

There are four possible reasons for the problem. We will take them from the easiest to fix to the hardest.

1. The manual clutch is not engaged. On the bottom right side of the vaccum is the manual clutch knob. Be sure it is rotated all the way forward. The clutch should now engage when the handle is lowered from the upright position to the vacuumig position.

2. The brush bar is entangled with debris keeping it from turning. Turn the vacuum over, remove the brush bar cover by using a coin to turn the screw like pinions a quarter turn counter-clockwise. Remove any hair, carpet fibers or other items wrapped around the brush bar. Disengage the manual clutch by turning it toward the back of the vacuum. Try turning the brush bar by hand to see that it moves freely.

3. The brush bar is broken. While you have the brush bar cover removed, inspect the brush bar for any cracks or other signs of damage. The frequency of a damaged or defective brush bar is higher than most people may think. If damaged, the brush bar will need to be replaced.

4. The clutch assebly is not functioning properly. In that case, it would be best to have a service tech handle the matter. If you want to inspect the clutch or even consider replacing it yourself, this link may be of interest:

Hope I've been of some help.

Posted on Sep 23, 2009

  • 2 Answers

SOURCE: motorized brush bar not turning on Dyson Vacuum

Apparent common failure is that either the thin yellow and or blue motor drive wires that run from the LH side of the vacuum where the "control board" is located down into the hinge / ball area become stretched and then fray and eventually break. Happened to my Dyson twice. First repaired under warranty, second took about 20 minutes. You need a Torx screwdriver to remove the LH panel ( 4 screws) and also an access panel (2 screws) at the side of the ball which permits access to the blue / yellow wire connectors. I replaced with a new wire and connectors having fed the wires through the access hole making sure sure enough wire was available for the movement of the handle. Also ensure that when the covers are replaced they do not trap any wires underneath.

Posted on Oct 04, 2009

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Hi there,

The advice we'd recommend would depend on the model of Dyson cleaner you own, which you haven't specified in your question. As a general rule, on most Dyson upright models, the brushbar is designed not to run when the cleaner is standing in the upright postion. However, the suction motor will continue to run, to allow you to use the hose, wand and dusting tools.

If you're concerned about your cleaner, it's probably best if you get in touch with us directly, so one of our experts can run through some troubleshooting over the phone with you, and recommend the best course of action. You can call us free on 08002980298 (UK), or 1866MYDYSON (US). We'll look forward to hearing from you.

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1 Answer


The problem will most likely be either with the PCB under a panel on the side of the chassis, or the small wires from it that feed the front brush motor.
If you are technically inclined, you can ask for more detail on the repair here: The Dyson Forums

Dec 05, 2010 | Dyson DC15 Animal Bagless Upright Cyclonic...

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The brush does not spin when engaged. Everything else is working fine.

When you remove the brush, the release button resets a trip fuse on the pcb. If that does not work at sounds like you have either blown the rectifier pcb or burnt out the DC motor that is in the brush head. You can get a complete replacement brush head for 70 pounds.

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