check the installation instructions of the pc. the problem might be on the printer, since many printers operates on selection OSs such as windows or macintosh. the tip would be, since you cannot use the printer, go back to the retailer and exchange it for another printer that is compatible with linux.
nonetheless, before doing this, make sure that you have followed the instructions on installing the driver's software of the printer.
may I ask what is the brand of the printer? so far, hp printers or fujitsu printers do not entail much problem on linuz operated PCs.
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